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Novum Hotel Golden Park Budapest
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Reviews (1,426)
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Reviewed August 7, 2017

We travelled in August 2017 in Budapest with a group of Greek tourists from Athens...When we arrived at the hotel we thought that we forgot how to count...4 stars??? Hilarious! Dirty entrance (creepy at night without many lights), thick old carpets attached to the floor at the corridors and in the rooms that have not been cleaned since last century. In the room the carpets were torned out in order to change some old cables (and never repaired of course). There was something like "mini bar" and something like "tv" in there, because an empty (even a bottle of water, since we arrived with 35 Celsius degrees) non freezing machine is not called "mini bar" and a crt television (with only hungarian chanels) is not called tv in 2017. The whole room had two free sockets for customers far away from our beds (very convinient for charging your phone in order to hear near you the alarm). We were lucky since our sheets and towels were clean, contrary to our friends' rooms that were not cleaned. (the reception said that they did not have proper time and they forgot to clean it!!!)- Remember: 4 stars hotel!!!! The bathroom was extremely narrow and there no personal grooming products of course. The breakfast was poor, with many products that we did not know what they were, since there was no product description and the stuff could not explain to us furtheremore, because their english seem to be in embryonic status (very convinient for allergic people as you may understand). The dinner was just bland (we ate just once, couldn't stand second). When our agent made complaints about the condition, the formal answer was: " we are planning a renovation, so we can provide you no more facilities". No comment!
The only pros that we found: a) the position of the hotel ( opposite the main railway of Budapest), b) the aluminum windows that had good soundproof (but without mesh panels to avoid many insects that live there..) and c) the polite and willing men at the reception. So think before you book or ask them if they started...renovating!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Afroditi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 27, 2017

This is a very minimal standard hotel for a group. The hotel lobby looks like a 1950s communist era lounge for low level party affiliates, the front desk service is young men hanging around talking, phones and TVs in rooms not functioning and the area is marginal. All 41 of our group was shocked by the stained rugs and dirty shower curtains. Real disappointment. Close to the M2 which was the only positive. I have traveled with groups for 17 years, have very minimal standards for hotels and this is one of the worst 5 I have stayed at.

Stayed: July 2017
1  Thank HistoryTraveller25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 23, 2017 via mobile

The staff were very friendly and a credit to the hotel. The hotel itself is located next door to the train station which is great but still a metro journey away from the city centre.

The room was very old, carpet is stained a bit dirty and needs replacing. The shower curtain doesnt fit properly and the bathroom gets flooded easily.

The bed was ok and it was overall comfy enough :) lets face it, its a budget hotel and does what it says on the tin. Nothing special and plenty of better places to stay.

Stayed: July 2017
1  Thank Jack D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 11, 2017 via mobile

The service is excellent, took care of every problem very quickly
But the rooms are not 4 stars at all not even 3. The breakfast is ok
The hotel location is great and next to all public transportation

Stayed: June 2017, travelled as a couple
Thank Tal M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 9, 2017

I booked via tourist agency this 4 star hotel, a standard single. Positiom of the hotel very good, close to any way of transport and eastern railway statio. The room I received was owful, wonr out, far not a 4 star standard room, maybe 2 star ??? in the bathroom towels very old, torn, just liquid soap, poor old plastic curtain at shower, bed ok, tv with very few channels, no sport channel at all, not the best image. Corridor carpets vey very dirty. Breakfast ok, but no toaster no fruits,
Over all if you have another option do not book it... pice was 50 euro...too much for this

Room Tip: maybe higher than standard
  • Stayed: July 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Marieta_Oradea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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