If you ever find yourself in Eger, Hungary, do avoid the Eger&Park Hotel! We arrived there yesterday, at 9 am, after a long flight. The check in was only at 3 pm. We had no option of early check in, but the reception staff told us they could check us in at 1 pm. Ok, no problem. Since we were tired we decided to stay at the hotel in case the room was ready before 1 pm. After one hour of freezing in the hotel loby, I went and ask at the reception if our room was ready, since a large group of people checked out. No, it was not ready, but after asking to speak with someone from the hotel management, by some sort of miracle, one room was ready for us. Obviously, the room was free all the time...it is really sad that you treat your clients like this. This is not a professional attitude towards them, who indirectly pay your salaries!
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