Minus: thin walls (could hear neighbor's TV perfectly, plus road noise), basic amenities missing (no clean drinking glass, free shampoo, very little soap in liquid soap dispenser), no one present at reception most of the time, and limited English abilities.
Plus: the people are very kind, and really try to help (when you can find them). However, I have stayed in other places in this region, and I have always had a positive impression about the people.
If you absolutely need a place to stay it's OK: mostly clean (except for a dirty ash tray on the balcony, and the only drinking glass was dirty) and beds are quite good. However, as I walked in the town I saw something like ten other little hotels, including some very close to Hotel Palazzo. Next time I will try one of the others.
Or better still: I will go a little further, into the beautiful mountains, and some truly beautiful surroundings. This hotel is just a place to sleep next to a noisy road and boring shopping centre.