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“Just Avoid Them”

STEAKPARK by Hotel Park Avenue
Ranked #22 of 52 Restaurants in Piestany
Price range: US$6 - US$28
Description: Vychutnajte si kvalitnú modernú kuchyňu založenú na čerstvých produktoch. Našim cieľom je ponúkať rozsahom užšie menu zamerané nie len na európsku kuchy. Jedlá pripravujeme výhradne z čerstvých, nemrazených surovín, bez chemických dochucovadiel a koreninových zmesí. Pri takomto jedle, ktoré je odlišné od ostatných vynikne jeho pravá chuť.
Restaurant details
Description: Vychutnajte si kvalitnú modernú kuchyňu založenú na čerstvých produktoch. Našim cieľom je ponúkať rozsahom užšie menu zamerané nie len na európsku kuchy. Jedlá pripravujeme výhradne z čerstvých, nemrazených surovín, bez chemických dochucovadiel a koreninových zmesí. Pri takomto jedle, ktoré je odlišné od ostatných vynikne jeho pravá chuť.
Reviewed April 13, 2018

Our family had a university graduation luncheon for my niece at Steakpark. My brother-in-law picked the restaurant, and made advanced reservations for a party of 10. My wife, son, and I arrived first, and walked up to the bar to order cocktails. I was astonished to see a bottle of Hendricks Gin sitting on the shelf, and decided I needed a Martini. I asked the bartender if she spoke English, and if she knew how to mix a Martini. I then ordered three, and specified that I only wanted a few drops of Vermouth in each drink. My wife repeated my request in Slovak. We sat down, and the drinks arrived shortly. My wife took one sip, put down her glass, and went to the bar. My son and I then tried our drinks...Vermouth WITHOUT a trace of gin. Well, I thought, why did I expect a 17 or 18-year-old girl to properly mix a drink? Strike One.

The rest of our party arrived, we were seated, and we waited. There was only one other table with a party of 4, and two waitresses, yet we waited, and waited. Menus finally arrived, we ordered a couple of bottles of wine, and explored the menu. My son and I ordered Avenue Cheeseburgers, cooked medium-rare, in two languages. Our other 8 family members ordered a wide variety of items. Then we waited, and we waited...My niece's boyfriend finally had enough of the incompetence, went into the kitchen to complain, as he was the one who had recommended Steakpark. And we waited...Strike Two.

I picked up my burger, and grease ran down my hand and my arms. The meat should have been seared at a high temperature for a very short time, which caramelizes the exterior, cooks off the grease, and retains the cold pink center. Instead the meat had been fried at a low temperature, and was an uncooked greasy mess. No waitress in sight. This was not my party, but my other nine family members were equally displeased, not matter what they ordered...Strike Three.

In baseball it's three strikes and you're out!

I have been visiting Slovakia for the past 24 years, and often stay for 6 months at a time. Steakpark was one of the two worst dining experiences I have had in this beautiful country.

Date of visit: June 2017
    • Value
    • Service
    • Food
Thank DCChalupa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skaja613, Generálny riaditeľ at STEAKPARK by Hotel Park Avenue, responded to this reviewResponded May 18, 2018

Dear customer. After reading your review I got a feeling that it was a game for you and you wanted to strike us out. For me this is not a game where I would like to beat some customer or the other way around. My main goal why I am doing this job is a customer satisfaction. That is my personal drive.

Back to your review. I admit that in drink mixing we are not the best. But burgers we prepare on a grill. The liquide from the burger was a juice not the grease. We mince steak beef meat by our self and add some seasoning in it. Amout of fat in the burger is just right to provide enought flavour.

Anyway I feel bad that someone wasn't satisfied and I got to know it after long time from the review and not from the premises where we would be able to do something for your satisfaction...

Best regards

Dusan Durcak
Hotel manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (12)
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2 - 6 of 12 reviews

Reviewed October 28, 2017

The restaurant is nice and elegant, the toilets are clean and nice. The menu is very interesting with a focus on different kind of steaks and meat (giving a lot of informations). We had a duck with apple chutney entré and 3 kind of meat meals : one was hard and with nerves inside , another sliced was good and another was very tender but all were very salted . The desserts were owesome : we had a crème brulé (really soft) and a browny with ice cream (very good). The espresso was bad. We had 2 white wine glasses also (chardonnay, good). We paid around 50 €.

Date of visit: October 2017
    • Value
    • Service
    • Food
Thank FabianaPaganelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 5, 2017

Had lunch here on Friday, with friends. The food is of a very high standard, yet very reasonably priced (2 courses from €6). If the weather permits, having lunch outside underneath the trees is memorable. Staff are knowledgeable and efficient.

Date of visit: July 2017
Thank angusrobertspp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile
Google Translation

Date of visit: November 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 25, 2018 via mobile
Google Translation

Date of visit: August 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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