We have booked this apartment 11months in advance, got confirmation, checked with them by email about 3 months before stay if everything is ok, they replied, yes, booking is guaranteed. It was very important for us as we we were getting married on that day and wanted to stay close to cathedral. My friends booked this apartment as well on the same day, just for longer stay. I was surprised as thought they had only one 4 bed-sleeping apartment, so emailed them to confirmed if my booking was ok, they advised yes. But a week before stay they cancelled my booking with excuse that they double booked, and they booked another alternative(worst )apartment for me in different location on my name. I was so angry as they did not cancelled my friends stay, becouse they stayed one night longer, so it was more useful for them. It ruined my plans and mood for a long time, they did not responded to my complain. Never will book this apartment again, my friends and family will void it as well.
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