We really enjoyed staying at the Akaroa Village Inn again last week Perfect location for attending the Akaroa Cook School next door. My 95 year old friend loved our ground floor unit. So spacious and sunny. We plan to return.
Agoda
Booking.com
Priceline
It can cost you a lot of money to be right sometimes and in this particular case the owners rate clearly their ‘policies’ above their ‘service.
Technically I can’t say they did anything that wasn’t in their fine print, but by being dogmatic and not even being open to discuss the matter, they have lost us as guests for ever. We will never visit this property again and I would urge anyone reading this to do the same.
I can’t abide business owners who don’t understand the big picture and the lifetime value of their customers.
We did not realise, but each unit is different and unit 63 has lots of positives but has left a miserable memory for us. It needs a overhaul. It’s like a cheap end motel from the 70’s.
I must look at a room before committing to my hard earned $230nzd before I go ahead. Big mistake. From the outside it looked lovely. And the reviews here were good. That’s why we picked this place.
What a shame.
Positives
Great position, new kitchenette, new appliances, clean bed.
Negatives
Needs a overhaul
Furniture and carpet needs to go to the tip
Chairs tables and other stuff- to the tip
Double tiny bed
Bathroom wallpaper is peeling
No air con
We noted as we left that other units were beautiful, modern and we were so disappointed with unit 63.
We did not bring this up with the manager. We just packed up and left. We don’t like to make a fuss but I wanted to warn anyone intending to use unit 63 that they need to be happy with this before they agree to stay.
We had a great stay. Location was perfect, weather was great, facilities were clean and the pool was perfect for our group. Apartment was well set out and in a nice quiet location. Carparking was convenient and the staff were friendly and inviting. Easy to book. Will definitely stay again with lots of apartment types to fit your needs. Great job AVI.
The unit was very comfortable and spacious with everything we needed for a family of 5. Lovely views from the balcony and master bedroom. The service was particularly friendly and helpful. Added bonus was the pool.
This accommodation is perfectly located for those who love to watch people walking up and down the waterfront. Our side room had a partial sea view that was just lovely. We were, however, rather disgusted at the state of the room #60. It was as if the previous guests had just moved out and all that was cleaned in the room were the sheets and towels. There was long black hair all over the bathroom floor and in one of the bedrooms. The dinning table was grubby, as were the placemats and one on the chairs had a decent layer of dust. Also, the shower is extremely unsafe. There is a large step up/down from the shower. It would be very easy to slip getting out of the shower. I doubt that this meets H&S regulations.
