Wanted to put in a quick tip. There are two security checkpoints on opposite sides of the building. The lines are not usually the same length due to tour groups that show up and fill the line on one side. If your line seems long, send a traveling companion around the building to see if the other line is shorter. The delay is not admission, it is the metal dedectors, so either door is just as good.
The museum is an attempt to let you absorb a huge tragedy in a short period of time. Its not overly graphic, which it could have been, so its ok for younger teens. That being said, the museum is full of long signs of reading. Along the way, you are given the opportunity to watch a half a dozen or so 10 to 15 minute videos. Both of these quirks cause the museum to be constantly crowded as hoards of people cram into the video room, and then all come out and start back reading each and every sign. I'm not talking about small signs that say "Camera from wherever, 1942" I'm talking about 10 paragraph signs that take 2 to 3 minutes to read every 5 or 10 feet! Which means you spend the entire time (its a four floor museum) shuffling along in a herd. Don't try and see this museum with a short time window.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.