Great location adjacent to the metro and and near all the sites. The charge for internet is ridiculous - why do the upper end hotels charge and the economy hotels offer it for free? Parking is a hassle if you are driving in - we arrived late and at the drop off area were signs saying self park and valet park were all full - had to drive around to a public parking garage at 11 PM! Rooms need updating, but were reasonably comfortable. The bathroom was very dark - need more lighting in the shower and it was impossible to put on makeup. Requested non allergic pillows after the first night. Housekeeping left us 3 small square pillows similar in size to sofa throw pillows and left the feather pillows in the room. Really, who sleeps on this size pillow? Please invest in normal sized sleeping pillows - these little ones are NOT comfortable.
Staff is generally friendly and knowledgeable. The separate gym is the best I've experienced at a hotel, probably because it is a separately owned and managed facility. But if you want good equipment to work out, this is excellent. It's the only reason I would go back here.
- Official Description (provided by the hotel):
- Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more less
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- Also Known As:
- Grand Hyatt Washington Hotel Washington Dc
- Grand Hyatt Washington Dc
- Hyatt Washington Dc
- Washington Dc Hyatt