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Grand Hyatt Washington
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Reviews (5,238)
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2,218
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2,218
1,765
741
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195
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All reviewsgreat locationwhite housemetro center stationclub levelwithin walking distancehealth clubford's theaterhotel lobbybreakfast buffetbeautiful hotelnational mallbeautiful lobbyfitness centerlarge hotelfew blockssmithsonian museumsstreet noise
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4,195 - 4,200 of 5,238 reviews
Reviewed April 14, 2012

Stayed three nights April 2, 3, 4 and walked to everything I wanted to see. Paid around $200 a night, did not use room service. I thought the breakfast was a little pricey. I did not eat at the restaurants, too many great places within walking distance with reasonable prices. I arrived early and the hotel graciously allowed early check-in. Concierge was very helpful in arranging a night tour of DC. The city was very busy with kids visiting during spring break. There was a lovely arranged spray of cherry blossoms in the lobby, and since the ones around the Tidal Basin bloomed early, this was the only photo of the blossoms that I got :o) Great and easy access to DCA -- right downstairs from the hotel lobby the Metro line goes straight to the airport. From the time I left the hotel, got my boarding pass, went through security -- and arrived at my gate, 45 minutes.

Room Tip: Ask for a room far away from the noisy ice and soda machines!
  • Stayed: April 2012, travelled solo
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Thank Bumpkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 13, 2012

We stayed at the Grand Hyatt in December 2011 - it was a short stay, only three nights, and we were traveling with our children (ages 11 & 13). It is nice and clean, well run and centrally located, but we did have one complaint. On this visit, we asked for a suite, or adjoining rooms if possible. We were given a suite, and the rooms were absolutely huge, but completely outdated. We have stayed at many other Hyatts and they have all been recently renovated. The rooms we were assigned had old bedspreads, old carpeting, old drapes, old light fixtures, etc. It looked like it hadn't been touched since the late 1970's, and it almost seemed like we were in a different hotel when we stepped into our room. It was tucked away at the end of a hallway, so it was very quiet. Not sure how many other rooms were like ours, but if you need a suite, be sure to ask if it has been updated! Other than that, the stay was fine. Hyatt is a solid chain, and the Grand Hyatt upheld the reputation. Staff was pleasant and helpful, food was good - we are Platinum members, so we only grabbed breakfast at the Regency Club - bagels, coffee, fruit, yogurt, etc. It seemed a bit smaller and more cramped than other Regency Clubs, but it was during the holiday season, so maybe it was just really crowded! The location is perfect. There is valet parking if you have a car. There is a METRO station directly under the hotel, and you can gain access right from the lobby. Just a short walk to the National Mall, the museums and the Washington Monument. Also nearby is The Hotel Washington which has spectaular views of the city from the rooftop restaurant. Good choice for a downtown DC visit.

  • Stayed: December 2011, travelled with family
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1  Thank LuvOurBullDog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 13, 2012

Spent 4 nights, including Easter weekend, with my 11-year-old. I found the room to be clean and comfortable. Our room overlooked the Atrium. It was a nice view, but was a little noisy at times. People talking or laughing loudly carries to the upper floors (we were on the 6th floor). I found that setting the fan on the AC system to stay on constantly provided enough white noise to drown out the voices from the lobby. We visited several on-site restaurants - Grand Slam Sports Bar, Grand Cafe, Starbucks and Zephyr Deli and enjoyed them all. We decided to try some of the desserts at the Grand Cafe one afternoon, and found the service to be a bit slow. The breakfast buffet is nice, but overpriced. The hotel and restuarant staff were all pleasant and helpful. Kid friendly movies were shown in a conference rooms on Saturday and Sunday nights. I don't know if this is a regular thing or was just for the holiday weekend. We were out seeing the sights on Saturday, but saw the Sunday movie, where we were given free popcorn. It was very nice for the kids. The hotel is conveniently located for sight seeing. It was an easy walk to the Mall and the White House. Loved the convenience of having access to the Metro Center Station inside the hotel. I would definitely stay at the Grand Hyatt again.

  • Stayed: April 2012, travelled with family
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1  Thank Bobo912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 13, 2012

A large academic conference in this vast hotel of two wings joined by a spectacular glass roof. A conference price of close to $300 per night (incl. tax) works out at a normal price of $100 or more over that for ordinary mortals. The rooms are large and good, the beds very good, no armchair but a good desk chair. Services very good and unobtrusive, concierge and shoeshine excellent but absent much of the time, didn't have time for pool or gym. The restaurant/bar The Cure is one of the hotel's best features: superb crab soup, wonderful chicken livers and a really good lunch menu where one combines various small dishes into one tray order -- just splendid. Coffee shop/breakfast restaurant pleasant, breakfast buffet huge and immensely varied. The location is good -- not far from tourist sites; and altogether it has the feel of a thoroughly comfortable, well-run hotel.

  • Stayed: March 2012, travelled on business
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Thank roger41France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 12, 2012

Great location adjacent to the metro and and near all the sites. The charge for internet is ridiculous - why do the upper end hotels charge and the economy hotels offer it for free? Parking is a hassle if you are driving in - we arrived late and at the drop off area were signs saying self park and valet park were all full - had to drive around to a public parking garage at 11 PM! Rooms need updating, but were reasonably comfortable. The bathroom was very dark - need more lighting in the shower and it was impossible to put on makeup. Requested non allergic pillows after the first night. Housekeeping left us 3 small square pillows similar in size to sofa throw pillows and left the feather pillows in the room. Really, who sleeps on this size pillow? Please invest in normal sized sleeping pillows - these little ones are NOT comfortable.

Staff is generally friendly and knowledgeable. The separate gym is the best I've experienced at a hotel, probably because it is a separately owned and managed facility. But if you want good equipment to work out, this is excellent. It's the only reason I would go back here.

  • Stayed: April 2012, travelled with family
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2  Thank lildeb43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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