Everything was very good, but the only issue us that the bathrooms are in need of more regular cleaning and maintenance.
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rlccowitz
Soledad
Review of Thousand Trails Soledad Canyon
Reviewed Sep 7, 2024
Love this resort. Can't wait to return. Love the trains, too. Even the big one that came through in the middle of the night. After the first couple of days you don't even notice it. The sites are large and quiet and you don't feel like you are sitting in your neighbor's lap.
Date of stay: August 2024Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with this hotel
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Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this review
Responded Sep 9, 2024
Thank you for sharing your kind feedback! We are delighted to hear that you enjoyed your stay at our property and found the accommodations spacious and peaceful. We can't wait to welcome you back for another wonderful visit. It's great to know that the nearby train passing through didn't disrupt your experience.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,192)
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julio072775
Los Angeles, California
1
Date of stay: September 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this reviewResponded September 7, 2024
We're thrilled to hear you enjoyed your visit. Thank you for your positive feedback! We can't wait to welcome you back on your next stay. Our team works hard to provide a top-notch experience, and we're glad it paid off.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jam1104
1
When we checked in the person that helped us at the front fest looked like is a hurry to answer questions about the campground sites and additional vehicles allowed.
Also the restrooms had 3 showers but only 1 shower had cold/warm water, 2 showers were hot only. Shower Fauset seamed old/not working correctly.
Date of stay: August 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this reviewResponded September 5, 2024
Thank you for bringing these matters to our attention. Your comments about check-in and the restroom facilities will be shared with our team for further review and improvement. We appreciate your detailed feedback regarding your recent stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
alfredoruvalcaba
Los Angeles, California
1
I would definitely recommend this place to friends and family, the place is clean and secure, ( there is pretty much no cell phone reception) there is Internet available for a price but the system kicks you out and it's very difficult to log back on sometimes. Take plenty of sunscreen and bug spray for the kids. They have to very nice swimming pools and take very good care of the place, I can't wait to go back again
Date of stay: August 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this reviewResponded September 5, 2024
Thank you for your positive feedback! Your recommendation is truly appreciated, and we can't wait to host you again for another wonderful stay. We're delighted you enjoyed our clean and secure property, as well as the swimming pools.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
J768VRsusanc
Simi Valley, California
2
Nothing but dirt at sites. A and b sites used to be the nicest. Now it’s c is the nicest but none of the sites anywhere have grass. Not fun to just camp in dirt. Also not pet friendly. No areas have trash cans to dispose of poop. You are just supposed to walk around your entire walk with poop in your hand… Or just leave it on the grass and it will be a mess for everybody else because they don’t make it easy having trash cans available
Date of stay: August 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this reviewResponded September 4, 2024
Thank you for sharing your concerns, and rest assured that we are taking your feedback seriously as we work on improving our services for all future guests. Your comments regarding grass areas, pet-friendly facilities, and trash disposal have been duly noted. We appreciate your detailed feedback about your recent stay. We value your insights on site conditions and amenities. We are continuously looking to enhance our guests' experiences and your input is invaluable to us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
vegamario399
Palmdale, California
1
Came here to have some fun and relaxation. Away from the regular hurry up and wait mi ement wanted to rest and there is plenty of that here Thankyou very much
Date of stay: August 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this reviewResponded August 29, 2024
Thank you for sharing your wonderful experience! Providing a serene environment for our guests to rest and find comfort is always our top priority. We are thrilled to hear that you found our property to be a peaceful retreat for relaxation. Your feedback is greatly appreciated, and we look forward to welcoming you back for another rejuvenating stay in the near future!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC