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“Great LOCATION, clean, comfortable, safe...”
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Overview
Condo/Apartment -
2 Bedrooms, 3 Bathrooms, Sleeps 7
Anaheim, California

Reviews from our community

Excellent - based on 24 reviews
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Reviews from our community

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Donna A K
Level 1 Contributor
1 review
“Great LOCATION, clean, comfortable, safe. Everything you need for time away... a home away from home”
Reviewed April 14, 2018 for a stay in April 2018

GREAT LOCATION!!! Very nice place and nice neighborhood ❤
We stayed at the condo from April 3 to April 10, 2018.
We have read the reviews from in March and completely disagree.
The condo was very clean and tidy. I read about ants in the apartment and we didn't see any bugs at all inside for the whole week, which is pretty amazing for a hot climate location like California.
Security was never an issue, very safe location. Pool was great. Beds very extremely comfortable.

We really enjoyed our stay, the location was amazing, 2 block walk to downtown Disney... security was always fast there, which was outstanding due to how many people were in the park (Easter break), we caught the monorail each day (right near security) and we were in tomorrowland in no time.
We personally thought the little gift package was a very sweet touch by Gina and Alex.

In my opinion, this place was perfect for our family... 3 adults (2 parents and grandma) and two children (11 and 9). We had everything we needed to make our stay comfortable. We got groceries from Wal-Mart our first night (quick trip with uber/taxi), this saved us a ton of money each day ❤
Thank you Gina and Alex for a great stay, we really enjoyed it!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Apr 2018
Thank you so much Donna for your kind and honest review! Welcome back any time! All the best to you and your family!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SteveB763...
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“location Good for Disney/Uncomfortable Beds / No Sun /Old Furnishings/outdated”
Reviewed April 6, 2018 for a stay in March 2018
1
person found this review helpful

I mainly stayed at this location because all the reviews i read about it made it seem fantastic. Well read on for an honest review.

The location is excellent for Disney.And the Pool and Spa is great. and thats where it ends , the welcome pack was not personalized to the people staying , Bit of a Joke to be Fair 2 cans of coke and 2 pairs of kids sunglasses etc.

Unable to Check in early , my brother rented one a few doors down from our Condo as they were allowed early access i thought id go check ours out so i went to the condo several times and saw nobody there i even knocked on the door no cleaners either, pretty disappointed after a 19 hour flight.

Once we got in all we wanted to do was sleep after a 19hour flight, but what we found was the master bed is extremely uncomfortable it feels like a large lump in the middle trying to push two out of the bed. After long day a comfortable bed it a must. very disappointed here.

As the master bead was so uncomfortable we thought we would sleep on the sofa bed down stairs, It's not even flat points uphill and has about 10cm of foam, not mention but whan it made into a sofa its just as bad to be fair the floor was more comfortable than these two. real shame

Major Concern right here the security chain looks as though it had been ripped off the wall so was unusable .

Few light bulbs we not working so I replaced with the ones in the kitchen cabinets. this is something the cleaners should check.

Neither of the computers worked internet down on them and very outdated.running windows XP. something my 8 yr old son was looking forward too.

The Tv Netflix did not work for a few days txt the owners but took a few days to reply to my txt.so we could get it working.

This problem is Out of the owners control, we went in march 6 stayed 7 nights, but the fact the condo never sees the sun at this time of year makes it a very dark place. lights on during the day.

The water heater is very loud after showering and makes it even harder to sleep on the terrible beads. very annoying for light sleepers

After we left the condo i got an email from the owners QUOTE "As review is very very important to us, if you would like to write us a review, could you please do us a big favor to write us a 5-star review? The reason why we really appreciate a 5-star review is because now on FlipKey/Trip Advisor, 5-star is good review and 4-star becomes the lowest/bad review to home owners. Thank you very much!! "

I was polite and brought all of these issues to the owners attention sending several emails expecting a small amount of compensation back, I got No Reply which was real shame i would have liked some sort of response. i would have given a higher rating if we could have talked about it and sorted it out Amicable, but with no reply to a few different emails this will always get you nowhere.and rated poorly.

Another person also reviewed this before me pointed out a few things that needed to be updated in this condo re the beds and security chain, there reply was Quote
"You are an unhappy person. An unhappy person will never enjoy her life even on vacation and at Disney...It is our bad luck to have you stayed at our condo We are glad that 99% of our guests are honest, reasonable, have common sense and know appreciations."

Now a reply like that is unacceptable and unprofessional that's the whole idea of us posting these reviews isn't it. I think the owner here need to take a step back and LISTEN to what people are saying,even if its only the minority and make small changes to upgrade a few things. Regardless of how the owner replies to this review im sure if your still reading on here you will have made up your own mind.

End of the day friends over a long period these are not cheap to stay in but one thing i would expect is up to date Accommodation for the price your paying, not tired old furnishings. There are far better condos available in this complex , i would not recommend staying here, My brothers condo just a few doors down was a true 5 star and would highly recommend it over this one. here's a link.

https://www.tripadvisor.co.nz/VacationRentalReview-g29092-d3137277-Mickey_s_Magical_Getaway_3_BEST_LOCATION_Hip_fab_fun_across_Disney_Pool-Anaheim_Califor.html

Regards Steve

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Apr 2018
How low you are! We manage several condos close to Disney for a few years now and you are the ONLY one who sent us 2 emails before your review to ask us to pay you for a good review!

Our welcome pack is FREE to our guests. It includes a Disney shopping bag, 2 pairs of sun glasses, a coke, a fruit juice, 2 bags of chips and 2 bags of fruit snacks. It is exactly the same for all our guests in our 3 condos. We have NEVER got any complaint about the FREE welcome pack except you! You are asking us to “personalize” it? Please wait until we build a 9-star hotel J

You asked us for early check in, here was our reply to you: “We are usually flexible on check in time if we don't have guests check out on the same day of your check in. But unfortunately our another guests group will check out on Mar 6 morning and our cleaners will need a few hours to do cleaning. They usually finish cleaning around 3:30pm, so your check in time can start as soon as they finish cleaning around 3:30pm.” Then, you said your luggage was the problem, and we told you that “Sure, you can leave your luggage in the condo while our cleaners are doing cleaning after 11:10 am or in the garage”. Please be reasonable. If we don’t have guests out in the morning and the cleaning was done a day earlier, sure, you can check in very early. We helped some guests check in early. But the thing is we had guests out in the morning on your check in date and our cleaners need a few hours to do cleaning. The standard check in time is 4pm and we told you that you can check in as soon as our cleaners finish cleaning around 3:30pm. You knew you landed at 6:30am and would like to check in very early in the morning after 19 hours international flight, then why not book the night before? We do have guests do that.

The bed in master bdrm has NO any problem, please don’t make story. We have never got any complaint about it. I have back problem, once in a while we live there and my back tells me it is good. The high quality sofa bed downstairs is over US$1000. It is so funny the pre-review that you sent to us to ask us to pay you is much different with this review. What a person!

We have a dead lock in front iron door and an extra lock chain inside the front door. We have never had any security issues. Not only our cleaners check the light bulbs every time, but also we check it by ourselves. You must not know that we check up the condo by ourselves after EACH cleaning and checking the light bulb is one of the tasks. If we see any light bulb broken, of course we will change it. I even checked up the condo one day before I did C-section. Our hundreds of guests know how responsible my husband and I are…

Computers in the condo are extra comparing with other condos. My husband is a computer technician. He knows the XP system is good enough for browsing and playing games. We checked the TV and Netflix before you checked in and they were good. We did NOT get any text message or email about it from you. What a liar! We are in the complex a few times a week to check up the 3 condos that we manage. If any time there is any issue, we will be in the condo immediately.

We have received hundreds of 5-star reviews from the guests all over the world. The person that you mentioned in your review was first weird person in our condo and you are the 2nd one.

We know you are not happy that we did not pay you for good review that you asked for ...
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cherish C
Level 4 Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Ants”
Reviewed November 2, 2017 for a stay in October 2017

In the master bathroom ants galore! The master bed was horrible you could see the indents from where people had slept. The door would not open with the code nor would the garage. We ended up using the key for the for door. We were two women traveling alone and the dead bolt did not work either. The floors were filthy we ended up wearing flip flops the whole time. The bathroom upstairs had mold growth in the shower. The rental permit is expired. My grand daughter had an issue with her asthma as the furnace filters were filthy. The place is very close to Disney and it was a great savings on meals inside Disney as we just walked home for lunch and dinner. It just needs some serious TLC! I rented because of the wonderful reviews but afterwards noticed they were all old so I wonder if they have the right to refuse reviews on HomeAway.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Nov 2017
Dishonest and not reasonable guest! You made up the story...
1. Permit: The city has not sent us the new renewed permit yet. All the short rentals in Anaheim are waiting, as city has a lot of work with the extending request on the short term rentals for running longer than 2018 year.
2. Ants: no ants at all in the condo! We check up the condo after each cleaning. We also have pest control service. We have not heard from any other guests about ant.
3. Cleaning: we use professional cleaning company to do cleaning which do cleaning service for more than 30 condos in this complex.
4. After you told us the lock code need press several times to get in before to your check out, we gave the code in the lock box to use the key to open the door. This is our backup solution. We had replaced a new lock and it works perfectly now.
5. Our garage door code never has a problem. We have never heard anything wrong with the code from any previous guests.
6. Dead bolt is on the Iron front door and is working! We also have Security Door Guard in the front door. You did not see them :)
7. There is no mode in the bathrooms. Made up story.
8. We do vert cleaning every year. My daughter is 2 years old and has asthma. We live in the condo once in a while since she was born. And she has never had any problem.
9. We did totally remodeling on this condo in the middle of 2013 and has well maintained. Some guests came back several times and told us they were surprised that we had well maintained the condo. You can see from our previous reviews.
You are an unhappy person. An unhappy person will never enjoy her life even on vacation and at Disney... We hope you enjoy your vacation, enjoy Disney and show appreciation to home owners for all the great things in the condo..
It is our bad luck to have you stayed at our condo. We are glad that 99% of our guests are honest, reasonable, have common sense and know appreciations. Otherwise we would already stopped our short term rental business.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
FarAway59...
1 review
“Family-friendly location SO CLOSE to Disneyland!”
Reviewed August 22, 2017 for a stay in August 2017

This was our second stay with Gina's Vacation Homes. The condo was very well suited for a toddler with toys, bedding, kitchen plates/utensils/cups, high chairs, pack-and-plays, and safety gates. It is so close to Disneyland, and the walk was very safe. The air-conditioning worked great, and we were very comfortable throughout our entire stay. We look forward to making this an annual adventure!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Reviewed June 21, 2017 for a stay in June 2017

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TJPBC
Burnaby, Canada
Level 2 Contributor
10 reviews
5 hotel reviews
“Great location!”
Reviewed May 22, 2017 for a stay in May 2017

This wonderful and well-equipped townhouse has everything you might want or need, with plenty of space for our family of three with even some toys for our son to play with. Best of all, it's only about a ten minute walk from the trolley to take you to the main entrance for Disneyland or about fifteen minutes from Downtown Disney. More time is spent going through security than the walk itself. Would definitely stay in this place again if we can - hoping we can do it again soon! Thanks for everything, Gina!

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montrelle
Memphis, Tennessee
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great alternative to a hotel”
Reviewed October 17, 2016 for a stay in October 2016

This was a fantastic home. It fits the need of our family. It was very spacious and Gina responds immediately if you have a question or concern. It is like the advertisement mentions it is walking distance from DisneyLand park. The residence seems very nice and courteous. We would recommend this property to families planning a trip to Disneyland.

Travelling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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