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Disneyland Hotel
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Reviews (3,060)
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Reviewed 19 March 2017

Having just returned from our first stay (2 nights) at the somewhat recently remodeled Disneyland Hotel, hubby and I can now share our thoughts with those trying to decide whether to choose D-land Hotel vs. Grand Californian:

Disneyland Hotel in March 2017:

Room: We were given a fifth floor room with (shock) just a king bed (yay) at the south end of Adventure Tower, facing the park. We could spy the Matterhorn from this room and were able to see the fireworks (which only blast Friday-Sunday). The room was super cute, not cutesy, very nostalgic with lovely b&w photos of Walt and the old days. Bathroom was small but serviceable, with a nice heavy door between WC/tub shower and the single sink area (promoted privacy). Lighting OK, these are old rooms. Our tub/shower drain was super clogged so it drained really slowly. Room very clean and right near the back double bank of elevators. This tower has two sets of elevators and we had no problem getting down in morning. This was a connecting room so I think it may be a grandparent suite -- ask for this type of room if you are just a couple! The bed was fantastic and the blackout curtains did indeed black out. The headboard had a darling special lighting effect of fireworks that of course could be turned off. Room super quiet. We slept like babies, which was much needed after a day in the park. Mini fridge included, TV had cable. We had no problem finding plugs to charge phones. Bathroom counter space is pretty small and the two outlets (4 plugs) are right next to each other. Lovely pull-out double door closet with safe for valuables inside was in the hallway that led to the bed area. Floor to ceiling windows with a little side window (end room!) made the place super light in the day. Awesome air conditioning. Very, very clean room.

Service -- exceptional. We ordered one omelette breakfast and a large pot of coffee our first morning (Starbucks in Downtown Disney is a 1/4 mile hike). $40 including tip and service charge. This was worth it to us just to get going. Next morning skipped that splurge. Food came 10 minutes early -- only bummer is that they woke us up an hour early to ask if we wanted toast (we didn't check the box because hubby is gluten free -- make sure to write none or something if you want to skip this wake up call!). Housekeeping promptly brought several extra pillows when requested. Room was clean when we returned second day at 1:30 for a nap and a break from the crowds.

Grounds -- Super cool pools abound and there is a great little restaurant (Trader Sams) that we lunched at. Great food, not too pricey. These are true bonuses of this property.

Location -- OK, this part is not great news. There is no tram to park entrance and it is probably 1/2 mile minimum just to get through Downtown Disney (1,000 steps on Fitbit) to the ticket booths. The monorail is a pretty close walk but they were only running one train when we were there (Orange) and the wait can be annoying. Though the monorail agents kept telling us it would be a 20-30 wait between monorail return, we experienced a 15 minute turn time. It's a two mile trip from Tomorrowland station to Downtown Disney station (per the monorail driver) so be prepared for a hike if you are in Tomorrowland, planning to rail home at 8:30 and you learn that the service does not run during parade/fireworks time (8:00-10:00pm). Do not plan on taking monorail back to hotel area at night unless you are leaving very near closing time. It's packed and you'll be sorry that you are at the back of the park and need to walk another 4,000 steps to get back to hotel. Also, you will need to go through security every time you to back to your hotel and want to return to either Downtown Disney or the parks. Sometimes even the Hotel Guest only line can be long. They have to check all personal belongings and take photos of guests for their tickets. It can take awhile. More line standing.

Walking -- READ THIS -- be prepared to walk a lot if you plan to take a mid-day break at your luxurious Disneyland Hotel. Hubby and I arrived Thursday afternoon (1:30 and our room was ready!) and left Saturday afternoon at 2:00. We clocked 21 miles of walking and we only park hopped on Friday, plus we returned once on Friday for an afternoon nap. We're in pretty good shape. Just sayin'. Now you know. Try to plan your park visits with some monorail assistance. We did and were happier for it.

GRAND CALIFORNIA vs. DISNEYLAND HOTEL -- We submitted a review for the GC when we stayed there (loved it too!). Our opinion is that it's worth the extra $$ for the GC if only for the location (there is a California Adventure park entrance in the hotel). The GC food offerings are more upscale but the hotel is in Downtown Disney so you can literally walk outside and get a Peet's or Starbucks coffee for $2.50. All of our GC stays have been in queen bed rooms so I don't know if they have the nifty king bed option (we loved that at D-Land hotel -- hubby is 6'2"). Plus, the GC is getting a bit long in the tooth. The entire pool area was closed when we were there. Our choice for next time -- after we save, save, save will be the Grand Californian.

Room Tip: Ask? We loved our king bed corner room!
  • Stayed: March 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
5  Thank Ohiofamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2017 via mobile

We were left stranded at the airport by this company that our hotel recommended called "Disney Express Shuttle". When I contacted the company they denied a refund. We ended up taking a cab which cost double. So $200 later and an hour and a half after our plane landed we arrived at our hotel. There was a small line, like 2 people in front of me, and these 2 check-in agents were giggling and talking amongst each other instead of helping the next people in line. I stayed at the Californian and I can say the level of service is much higher. This hotel is kid friendlier but the service is neglectful.

Stayed: March 2017, travelled with family
6  Thank maryevene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2017

We spent 5 days in the Adventure Tower of this hotel and had an absolute blast!!! Everything from the staff to the shower was amazing and enjoyable.
Each tower has a themed lobby of its own and overly fun to inspect what they have on display just going to and from your room before heading out to the park for the day.
This is a must stay at hotel with easy access to the Monorail and Downtown Disney!!!
Go! Leave the kids at home next time!

  • Stayed: October 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank AJK2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2017

I have been going to D-land since 1968, took our daughter there when she was a kid, came back and did an adult-only trip - which was a complete blast - and finally stayed onsite at the Disneyland Hotel. It's the only way to go and doesn't have to break the bank. Just watch for deals. Since that trip, we have stayed at the Grand Californian too and it's just so much more enjoyable to step out the door right into the parks....no waiting for a shuttle (been there, done that).

  • Stayed: February 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Brook F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2017

Finally did it ! Oh so glad. I've been going to Disneyland since it's opening in 1955. At 70 yrs old I finally cracked open my piggy bank and splurged to stay at the Disneyland Hotel. It was Great!
Do prepare for 'sticker shock'. Both the parks and hotel are pricey. Some 'inside info'. A friend who works for Disney said to me..They keep raising the prices to try to cut down on crowds. It never seems to work. It is an Amazing place and millions from around the world will pay whatever it takes.

The hotel and park are awesome BUT...some FYI's

1)Their website is horrible. Call them buy phone (save frustration)
2) Expect high prices (If you are able to walk...stay nearby)
3) Most Important...You are about to share the Happiest place on earth !!!!!
4) Absolute MUST !!! Do NOT miss the return of the Electric Parade. Better than ever!




Notes:
Many attractions at both parks are closed for re-construction now 3/2017. Check website to see if your favorite is effected.




A note to any of you, handicapped, as I am. The hotel offers electric scooters for $40. A $10 savings over others. A super way to see the whole park again. Don't be embarrassed either. You will meet MANY others...."race anyone ;)"

  • Stayed: March 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
5  Thank Hal R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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