The room was okay-nothing exceptional-average for a hotel-about 2.5 stars. The inn grounds were charming. Our beef is with the restaurant staff. For some reason, once we were seated, we were not waited on for 15 minutes. Once we were approached, our order was not actually taken for another 10 minutes. We waited another half hour for our food. Our time was limited-it was breakfast time and we needed to get on the road. After we finished eating, we waited another 20 minutes for a bill. It was absurd! Other tables with different wait staff came and went while we were waiting. I eventually went to management and told them we would not be paying for breakfast if we did not get a bill immediately.. Of course, the manager went off to find the waitress who still took several minutes to arrive. WORST service I have ever had in an otherwise decent restaurant. Food was average. We were supposed to get a credit for breakfast as a part of our stay. I asked for one pancake instead of the three on the menu. Because I asked for one, we were charged the full price bu individual item and were not given the discount. Instead of a $15 breakfast, it was twice as much-are you kidding me!!
- Official Description (provided by the hotel):
- Experience the beauty of northern California's beaches and lush natural landscape from the comfort of this luxurious Aptos hotel near the Santa Cruz Beach Boardwalk! Located just minutes from Seacliff Beach, this charming Aptos hotel offers easy access to the area's many attractions. The famed Santa Cruz Beach Boardwalk is just a short drive away, as is exciting whale watching, kayaking, sailing and more. Outdoor lovers delight in hiking through the majestic redwoods and other local flora at the nearby Wilder Ranch, Henry Cowell, and Nisene Marks State Parks. Go back in time on the historic Roaring Camp Railroads, sample some of California's finest wines at Santa Cruz wineries or get a glimpse of life under the sea at the world-famous Monterey Bay Aquarium, less than an hour away. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Seacliff Hotel Aptos
- Best Western Seacliff Hotel
- Best Western Aptos
- Aptos Best Western