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“Adequate, but Slipping”

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Comfort Inn Arcata - Humboldt Area
Ranked #4 of 10 Hotels in Arcata
GreenLeadersSilver level
California
Level Contributor
129 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Adequate, but Slipping”
Reviewed 27 December 2011

I've stayed at this Howard Johnson's Express a number of times. Unfortunately, it seems to be slipping some in overall quality and maintenance. The internet is incredibly slow and you have to sign in each time after your computer has been to sleep. And, to sign in you have to walk into the hall to get an adequate signal.
The place is clean enough if you don't look behind the nightstand (where you need to look to plug in your laptop). The wood laminate on the bathroom doors and furniture is splintering on the bottom and there appears to be some deferred maintenance throughout. All in all, I was disappointed to see what was once a very nice motel slowly going downhill. Also, I had to push to get them to honor the online rates advertised, after first being advised that they don't apply to this motel.
And the final indignity: They have in-room safes, but charge an additional fee to use them, something I haven't encountered elsewhere.
It wouldn't take too much effort to make the place better, but the owners seem committed to not spending anything not absolutely necessary. Upgrading the internet, eliminating the fee for the in-room safes, and replacing or refinishing the bathroom doors and furniture would be a great improvement.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank yeatswan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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516 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
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English first
California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 October 2011

Husband and I stayed for one night, I booked online the day before and with a AAA rate paid $85 (including taxes) for a King bed room with fridge and microwave and coffee maker. It is located in "motel alley" just off Highway 101 but you are not close enough to be bothered by freeway noise. Motel 6 across the road and Hampton Inn next door. We were astonished at check in to find we had to initial a statement that we agreed not to use our room to make/buy/sell marijuana or other drugs in our room....but this is Humboldt County - "growing" country I guess! According to the clerk this is normal practice in Arcata.
The room was clean and adequate, check in was very quick with polite service. We asked for a downstairs room and got it. The swimming pool looked fine but did not try it. Breakfast was usual muffins, bagels, toast, cereal, bananas plus waffle mix to cook your own waffle.
There seemed to be a lot of parents staying who were visiting their offspring at nearby Humboldt State University and apparently it can be very hard to get a room during the busy student times such as beginning of school.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spring, Texas
Level Contributor
5 reviews
Reviewed 16 October 2011

Booked a King Size Suite in April for an October reservation. Was informed when arrived no rooms with Suite or King size bed available. Given standard room, but still charged for King Sized Suite. I asked the desk clerk to check with manager why being charged at King Size Suite rate. No response from clerk or manager. I cannot recommend this location.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Arcata hotels

Arcata, California
1 review
Reviewed 14 August 2011

It has your standard fare. but man this internet crawls. Is it to much to ask for a webpage to load in a couple of seconds?

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kirk G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 August 2011

We visit Arcata 1-3 times per year. We like to stay at this property because [for the type of accommodations) it fits our needs perfectly. It has always been quiet and clean. The staff is friendly and always very accommodating. The pool and hot tub are the big plus. They were clear and sparkly when we were there so I am not sure why a previous review said the water was cloudy. I've never seen it that way. I find the beds to be pretty comfortable. The breakfast is free. I did notice they no longer serve yogurt which saddened me, but I could have bought some at the grocery store next door and put it in the fridge. Having a fridge and microwave is nice -- although we rarely use them. All in all, I think it's a great deal and there are usually some pretty flowers in the parking lot flower beds. It's only minutes away from downtown Arcata and less to Highway 101. I recommend this property.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank catkiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, CA
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 July 2011

I try to choose hotels that do not allow pets because my kids have asthma problems and pet-friendly hotels are not friendly to them! The Howard Johnson's in Arcata is in an area with a bunch of similar hotels, but I think all the others allow pets. The Howard Johnson's usually has a very good price with the ABN discount (better than AAA or AARP discount). This was my second stay at this hotel

I'm dinging it one star because they have no business center with public computers or printers. I asked the desk clerk if I could FAX myself something in order to print something out and he said that it cost $1 a page!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank GatorFanCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ventura, CA
Level Contributor
112 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 24 July 2011

Booked this hotel through direct web site and got a very good AAA price. Room was clean and nice size that included a coffee maker and refrigerator. Staff was friendly and helpfull. Breakfast was adequate and always provided enough for the masses. Pool and spa were clean and water was warm. Nice thing about this hotel is the location because it does not back up to the freeway like so many of the other establishments. Windows open and room was very quiet all 3 nights plus there was plenty of parking. If I come back to visit my Alumni-Humboldt State University- I will stay here again.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tim805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Arcata - Humboldt Area

Property: Comfort Inn Arcata - Humboldt Area
Address: 4700 Valley West Blvd, Arcata, CA 95521-4660 (Formerly Howard Johnson Express Arcata)
Phone Number:
Region: United States > California > Humboldt County > Arcata
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Arcata
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Arcata - Humboldt Area 2*
Number of rooms: 49
Official Description (provided by the hotel):
Nestled in the heart of the redwoods, the Comfort Inn Arcata is the perfect place to spend your vacation while exploring California's pristine northern coast. Located conveniently nearby to restaurants, markets, and beautiful beaches, you will find Humboldt county to be a relaxing getaway. The hotel itself offers complimentary hot breakfast, an indoor heated swimming pool, and a spa to help you feel relaxed and right at home. Recently renovated, our interior access rooms are cozy and furnished with new furniture and beds. We also offer guest laundry services, a fitness room, free high speed wireless internet, and 24 hour front desk service. ... more   less 
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Also Known As:
Howard Johnson Express Inn - Arcata Hotel Arcata
Howard Johnson Arcata
Arcata Howard Johnson

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