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GoPlaces62465659304

Great

4.0 of 5 bubblesReviewed Jun 22, 2024
Awesome clean rooms excellent jacuzzi tubs. Nice garden views, comfortable beds.I had the best experience getting help resolving booking and reservation troubles. The staff very friendly and understanding. Thanks for all the help and patience, John.
Date of stay: June 2024
Room Tip: Nice pool!
Trip type: Travelled solo
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johnson P, Owner at Super 8 by Wyndham Auburn, responded to this review
Responded Jun 28, 2024
Thank you for the positive feedback! We are glad John was able to help during your stay.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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8 - 13 of 323 reviews
Reviewed June 15, 2024

The room was very clean, the premises was clean. The staff were nice and helpful. Overall my experience was great, i will definitely be staying here again soon! Thank you guys for everything 🙏 absolutely no complaints what so ever being here. You guys run an amazing hotel

Room tip: Ask for late check out way ahead of time. I think it's a first come first serve basis especially when depending on how
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mariah A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johnson P, Owner at Super 8 by Wyndham Auburn, responded to this reviewResponded June 18, 2024

Thank you for your feedback! We are so happy to hear that we were able to meet your expectations and you enjoyed your stay! We hope to see you back again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 4, 2024

Wyndham is upgrading the property, slowly, but surely. It's a Super 8, not a resort!
Some rooms much better than others.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sherry S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johnson P, Owner at Super 8 by Wyndham Auburn, responded to this reviewResponded June 9, 2024

Thank you for your feedback, Sherry. We really do appreciate it.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 10, 2024

Was a great choice we were headed home and couldn’t drive over the mtn so late the staff was very welcoming checking us in at 2am and the room was better than expected.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jillianconrad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johnson P, Owner at Super 8 by Wyndham Auburn, responded to this reviewResponded May 15, 2024

Thank you for your positive feedback. We are glad John was able to help with your check in. We hope to see you back again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 28, 2024

Horrible! Urine left in the toilet. Wiped the tub with toilet paper to see if it really was clean. Nope! Came up black! Something sticky on the nightstand. Gross. WiFi code WOULD NOT WORK in the room. Called the desk clerk. She treats me like I am a complete idiot. I may be close, but not quite. I managed an IT department for a number of years. I know how to enter passwords and codes. Password worked but the access code would not. I ended up going down to the lobby. The girl says "its easy." (I tried 5 or 6 times in the room.) At the desk, I enter it while the tablet is upside down and it went right in. She rolls her eyes like I am stupid when I tell her I did the exact same thing in the room multiple times. I tell her "i know you think I'm an idiot, but I'm not. " She just grins. Go back up to the room. My wife tries her tablet...exact same thing- it would not accept the code. I was tempted to tell the little smart aleck to come up to the room and try it since she's so smart. I decide it's not worth the effort. Spend extra, get a decent place to stay. This is not it.

Room tip: Dirty. Staff treats guests like they are stupid.
Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WilliamJ2350
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 14, 2024

This place is in dire need of deep cleaning, update/remodeling, maintenance and safety concerns. The room had stains on the walls, filthy grout & corner, deep dust on top of wire shelving, dirty microwave (needs replaced), & no weather stripping under the door, & poorly lit.

Date of stay: January 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank splitpea1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johnson P, Owner at Super 8 by Wyndham Auburn, responded to this reviewResponded January 15, 2024

Thank you for your feedback. I am so sorry to hear your experience with us did not meet your expectations especially being a DIAMOND member. I apologize for the inconveniences you endured during your stay and have noted all items you listed to ensure we look into them.

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