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Reviewed August 19, 2012

It has been a few years since we stayed at this hotel and we were delighted to see that the rooms had a total renovation. While the standard rooms are not large, they have been decked out with 5 star furnishings throughout, including a "to die for" bathroom wiht a free standing bathtub and lots of marble. The Butler service for all guests was also great, with anything taken care of immediately by the staff. And the hotel has the one of the best locations in town. We would definitely return.

  • Stayed: August 2012, travelled with friends
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Thank 821SteveB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 19, 2012

Just returned from a ten night vacation at the St Regis, we booked one of the two loft suites and were not disappointed. The suite was located on the second floor overlooking the town playing field and was designed over two floors ( one double bedroom en suite together with a living room on the ground floor and a second bedroom en suite ( two beds) on the second floor. The suite came complete with butler service.
From beginning to end the staff at the St Regis looked after us exceptionally well and would love to return one day, Aspen is a beautiful town in summer as well as winter.

  • Stayed: August 2012, travelled with friends
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Thank nicksand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 19, 2012

Quite simply a wonderful experience, true, it is an expensive hotel, but then Aspen is an expensive town and you come here knowing that. Having said that, dinner in the 'Chefs Club' restaurant is reasonable, but you will be persuaded to an upmarket wine by the resident sommelier, LeeAnn Kaufmann, she is very knowledgable, very easy to talk to, and did choose perfect wine for our meals.
We stayed for ten days and found everything to our liking, the staff are uniformly friendly from the moment you drive up to the front entrance. They quickly get to know you by name and really give you the feeling of having a personal experience. Some cases in point were Kathy, one of the restaurant managers, who went out of her way on most mornings to ask us about our day and how we were getting on. Mark in the 'Chefs Club' was the ideal host for our meals in there, again very personable and knowledgable. But the real star, and a great young chef for the future is Jacqueline Siao, without knowing her age (or height!), she ran an extremely busy open kitchen like a seasoned veteran, still having time to talk to the Chef's table which borders one side of the kitchen. If you can get on the chef's table, do so, it is well worth it!
The bedrooms are a little on the small side for a luxury hotel, but they are well appointed with lovely bathrooms and separate showers, and they are well cared for by the housekeeping staff. If I could quibble it would be over the wireless Internet charge in this day and age and the valet car park charge of $35 a day. There is little alternative though to using the hotels parking facility, as all the streets in Aspen are metered through the day and you have to be very disciplined in moving your car by 9.00 in the morning....and then where do you put it? At least your car is well looked after by the hotel.
You have to have a car to explore the country around Aspen. We arrived from Denver airport by Independence Pass, the highest metalled road in the U.S, it tops out at just over 12,000 feet and is a breathless experience! We had to use the road 3 or 4 times during our stay and apart from the two short single track sections on the Aspen side it is not a difficult drive...as long as you concentrate and let your passenger watch the scenery. Apart from that scenery, which is tremendous wherever you look, I would recommend a lot of the small towns in the area.....Basalt, Carbondale, Redstone, Marble and especially Leadville all have their own character. The ski gondola ride in Aspen continues through the summer to visit the top of Aspen mountain and again is well worth the fee for tremendous views of the Roaring Fork Valley and the High Rocky Mts. We also visited The Royal Gorge Railroad at Canon City, a brilliant experience and well worth the drive.

Room Tip: Rooms facing the mountain give you tremendous views and are more private.
  • Stayed: August 2012, travelled as a couple
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1  Thank bobwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 12, 2012

I am surprised by the lackluster reviews of the hotel, particularly the one where someone compared the rooms to the Westin. Yes, they look similar in structure (view from bathroom into room) but that's like saying Prada and H&M make the same v-neck sweaters.
From the moment my husband and I checked in (we are 30 & 37) the staff was on top of EVERY request, room service was prompt, everything was clean, and obviously right next to everything, but every hotel in Aspen is.
The morning coffee and cucumber/lemon water was a nice little touch every morning.
The only thing that I would complain about had I paid for it (Gold members on Starwood do not) is that wi-fi is $14.95 a day and parking is $35. Don't like that. Nope.
I have stayed in hotels all over the world but felt compelled to write this review due to the odd complainers giving it a low rating. Loved it all!

  • Stayed: August 2012, travelled as a couple
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Thank HOTEL10012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 5, 2012

We (mom, dad and 3 kids) stayed here for a conference in August of 2011. I have stayed here two other times over the years. Each time the experience has been superlative. It is a beautiful property which was undergoing renovations when we were there -- to have been completed in time for the 2011-2012 ski season.

We were generously upgraded to a loft suite which was opulent and spacious. (And it had not yet been renovated when we were there). I realize that only a few folks will ever be lucky enough to be spoiled by the loft suite treatment, but our experience was wonderful. The kids stayed upstairs in their own bedroom, bathroom and TV set-up while mom and dad had their own bedroom, bathroom, sitting area, fireplace and foyer downstairs. Each morning we had butler service deliver us hot chocolate and treats.

The staff was efficient and courteous and the hotel handled the conference quite well especially in light of the challenges of dealing with a renovation at the same time. The concierges were helpful and always professional. The restaurant was pricey for what you're getting, but it is a five-star hotel.

We all look forward to staying here again.

  • Stayed: September 2011, travelled with family
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1  Thank Family_of_Five_DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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