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The Limelight Hotel
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Reviews (1,264)
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1,017
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Show reviews that mention
All reviewsin towngranolaincluded breakfastunderground parkingrooms are largefresh fruitlounge areawagner parkbagelsperfect locationfront desk staffaspen mountainloved this hoteloff seasonmini fridgeski conciergeeach morning
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Reviewed 25 February 2012

Just returned from five days at the Limelight...rooms are immaculate, well-maintained and very attractive.....if you are a skier, take advantage of the Limelight's free ski transfer and guest transport to the local slope of your choice............particular kudos must go to the superb services rendered consistently by the staff, especially Jacqueline and Elizabeth at the front desk. We will return to this well-located and beautifully decorated property.

Room Tip: overlooking Wagner Park is a bonus
  • Stayed: February 2012, travelled with friends
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4  Thank kenneth j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

Bait and switch – reserved a wheelchair assessable room and had the paperwork to prove it. Yet, upon check-in, the handicapped rooms were on a different, more expensive floor. Also, the bathrooms in the available rooms had grab bars, but were not able to accommodate a wheelchair. The front desk staff wasn't apologetic about the “mix-up” (their word) and could not have cared less about the situation.

  • Stayed: November 2011, travelled with family
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1  Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limelightlodge, General Manager at The Limelight Hotel, responded to this reviewResponded 27 February 2012

Jsam J,

Thank you for bringing this experience to our attention. I am disappointed to hear our staff did little to rectify the "mix up" where you were left without an accessible room that met your expectations within the price point you desired. We have seven rooms on property that are wheelchair accessible in five different room types (in a range of different price points), including a luxury room with a fireplace on our top floor. All of our rooms meet ADA requirements and are spacious enough for a wheelchair to function within. Railing and roll-in showers are available in each of the handicap-accessible rooms.

We currently have no record of your stay or this incident in November, and I would love to speak with you further and find out more so I can address the situation more clearly. It looks like from your other TripAdvisor reviews you've had similar experiences at properties around the country, and I'd appreciate your personal feedback about accessibility at The Limelight. Please feel free to reach out to me at 970-925-3025.

Best,
Richard Stettner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2012

The Limelight Lodge is absolutely amazing. The perfect location, paired with the most friendly and knowledgeable staff in Aspen. Customer service is flawless. The place is fun, exciting, and beautiful. This is one of those rare places perfect for a couple's getaway or a family vacation. I would not stay anywhere else in Aspen.

  • Stayed: February 2012, travelled with friends
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2  Thank DannyMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limelightlodge, General Manager at The Limelight Hotel, responded to this reviewResponded 22 February 2012

DannyMI,

Wow! Thank you so much for the fantastic comments about your recent stay with us! Our staff works very hard to ensure that all of our guest's have the kind of stay that you did. This past week has been a fun filled week from the live music programs, to the food and most of all the snow that we have received!

I will make sure to pass your comments along to our entire team! We all look forward to having you come back and stay with us again!

Richard Stettner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2012

Our stay at the Limelight Lodge was wonderful. The pleasant drivers, waiters /waitresses, and front desk staff made our trip. Loved coffee service in room, thick towels and wonderful robes for hot tub. Loved walking to restaurants,shopping and of course skiing. Other ski areas are just a bus or car ride away. Room was very comfortable. Can't wait to come back.

  • Stayed: February 2012, travelled with family
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1  Thank jpmcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2012

The Limelight Lodge delivers exceptional customer service. Drivers pick you up and deliver you to the airport, the ski hills at any of the 4 mountains, pick you up and take you to dinner. Our skis missed the connecting flight and the driver went back later to the airport and retrieved our skis and bag in time for skiing the next day. The hotel is close to all of the best eating/drinking spots in town. The rooms are modern, quiet, large and have every amenity including a gas fireplace. The bathroom in our superior room was huge and had a huge soaker tub, walk-in shower and a seperate water closet (toilet). The hot tubs and pool are clean and well maintained. Live entertainment in the bar (5 nights a week) and an extended happy hour with great wines at reasonable prices makes for a fabulous apres ski experience. They have the best pizza in town as well. All of this magnificence does not come cheap, but if you are looking for an unforgettable pampered Aspen experience, the Limelight Lodge won't disappoint.

  • Stayed: February 2012, travelled with family
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1  Thank Prof49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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