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“Great service”

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The Limelight Hotel
Ranked #2 of 36 Hotels in Aspen
Certificate of Excellence
GreenLeadersGold level
Reviewed 10 March 2012

We stayed from 3/3 to 3/8, a family of 5. 2 adults and 3 kids. The room was spacious and had a fridge, microwave and dishes, silverware- great for leftovers! The hotel facilities were great. The lobby/ lounge and restaurant was always very active and an excellent place to meet friends especially during the Apres ski happy hour. We would regularly unwind in the hot tubs/pool area after a full day of skiing and get drinks from the bar. The included breakfast spread every morning was awesome.- we took full advantage of it! Other included services we took full advantage of were the on-location ski valet and the car service, which took us back and forth to the mountains each day and could be called anytime for a ride from anywhere. The location was excellent, easy walking distance to all the great shopping and restaurants in downtown Aspen. For all the hotel offered, I thought the price was very reasonable. I would definitely stay there again!

Room Tip: We stayed on the first floor which was great for easy access to the lobby and pools, but make sure n...
  • Stayed: March 2012, travelled with family
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2  Thank Lucyowner1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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986 - 992 of 1,219 reviews

Reviewed 8 March 2012

How would you know in advance that your hotel is main host for Aspen Gay Ski Week if they didn't tell you in advance? We were only there for half the week that the frivolities kicked off - the spirit was definitely increasing over the week. We joined in the fun but it absolutely took over the hotel so is worth knowing about this if you are considering to go to Aspen over MLK weekend.
Limelight Hotel is actually a great spot. We had a personal situation while we were there and the staff couldnt have been more sympathetic and pleasant.
The rooms are all brand new- great standard- we chose one w/ patio doors and a fireplace- the latter definitely recommended.
Breakfast was satisfactory- not fantastic, but there is food enough to line your stomach for a day's skiing. The evening bar menu was perfect for après ski.
For skiing, the hotel is great. They have a mini 4 Mountain Sports and ski concierge on site w/ ski storage. Hotel has complimentary shuttle to the slopes, and the public ski bus stop is a 2-3min walk.
We had a fabulous trip!

Room Tip: We had a slightly upgraded room from the basic, with fireplace and small balcony. You can set the fi...
  • Stayed: January 2012, travelled with friends
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2  Thank Amysak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

Just returned from five days at the Limelight...rooms are immaculate, well-maintained and very attractive.....if you are a skier, take advantage of the Limelight's free ski transfer and guest transport to the local slope of your choice............particular kudos must go to the superb services rendered consistently by the staff, especially Jacqueline and Elizabeth at the front desk. We will return to this well-located and beautifully decorated property.

Room Tip: overlooking Wagner Park is a bonus
  • Stayed: February 2012, travelled with friends
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4  Thank kenneth j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

Bait and switch – reserved a wheelchair assessable room and had the paperwork to prove it. Yet, upon check-in, the handicapped rooms were on a different, more expensive floor. Also, the bathrooms in the available rooms had grab bars, but were not able to accommodate a wheelchair. The front desk staff wasn't apologetic about the “mix-up” (their word) and could not have cared less about the situation.

  • Stayed: November 2011, travelled with family
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1  Thank Brian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limelightlodge, General Manager at The Limelight Hotel, responded to this reviewResponded 27 February 2012

Jsam J,

Thank you for bringing this experience to our attention. I am disappointed to hear our staff did little to rectify the "mix up" where you were left without an accessible room that met your expectations within the price point you desired. We have seven rooms on property that are wheelchair accessible in five different room types (in a range of different price points), including a luxury room with a fireplace on our top floor. All of our rooms meet ADA requirements and are spacious enough for a wheelchair to function within. Railing and roll-in showers are available in each of the handicap-accessible rooms.

We currently have no record of your stay or this incident in November, and I would love to speak with you further and find out more so I can address the situation more clearly. It looks like from your other TripAdvisor reviews you've had similar experiences at properties around the country, and I'd appreciate your personal feedback about accessibility at The Limelight. Please feel free to reach out to me at 970-925-3025.

Best,
Richard Stettner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2012

The Limelight Lodge is absolutely amazing. The perfect location, paired with the most friendly and knowledgeable staff in Aspen. Customer service is flawless. The place is fun, exciting, and beautiful. This is one of those rare places perfect for a couple's getaway or a family vacation. I would not stay anywhere else in Aspen.

  • Stayed: February 2012, travelled with friends
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2  Thank DannyMI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limelightlodge, General Manager at The Limelight Hotel, responded to this reviewResponded 22 February 2012

DannyMI,

Wow! Thank you so much for the fantastic comments about your recent stay with us! Our staff works very hard to ensure that all of our guest's have the kind of stay that you did. This past week has been a fun filled week from the live music programs, to the food and most of all the snow that we have received!

I will make sure to pass your comments along to our entire team! We all look forward to having you come back and stay with us again!

Richard Stettner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2012

Our stay at the Limelight Lodge was wonderful. The pleasant drivers, waiters /waitresses, and front desk staff made our trip. Loved coffee service in room, thick towels and wonderful robes for hot tub. Loved walking to restaurants,shopping and of course skiing. Other ski areas are just a bus or car ride away. Room was very comfortable. Can't wait to come back.

  • Stayed: February 2012, travelled with family
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1  Thank jpmcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2012

The Limelight Lodge delivers exceptional customer service. Drivers pick you up and deliver you to the airport, the ski hills at any of the 4 mountains, pick you up and take you to dinner. Our skis missed the connecting flight and the driver went back later to the airport and retrieved our skis and bag in time for skiing the next day. The hotel is close to all of the best eating/drinking spots in town. The rooms are modern, quiet, large and have every amenity including a gas fireplace. The bathroom in our superior room was huge and had a huge soaker tub, walk-in shower and a seperate water closet (toilet). The hot tubs and pool are clean and well maintained. Live entertainment in the bar (5 nights a week) and an extended happy hour with great wines at reasonable prices makes for a fabulous apres ski experience. They have the best pizza in town as well. All of this magnificence does not come cheap, but if you are looking for an unforgettable pampered Aspen experience, the Limelight Lodge won't disappoint.

  • Stayed: February 2012, travelled with family
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1  Thank Prof49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Limelight Hotel

Address: 355 S Monarch St, Aspen, CO 81611-1846 (Formerly Limelight Lodge)
Phone Number:
Region: United States > Colorado > Aspen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Aspen
#1 Business Hotel in Aspen
#1 Family Hotel in Aspen
#2 Romantic Hotel in Aspen
#2 Luxury Hotel in Aspen
Price Range: $258 - $1,032 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Limelight Hotel 4*
Number of rooms: 126
Official Description (provided by the hotel):
Like the highest Rocky Mountain peak, The Limelight Hotel reveals the best views and access to Aspen's most sought-after terrain. Whether you seek ruggedness or sophistication, authenticity or glamour, The Limelight Hotel holds your reservation to the finest of Aspen experiences.Nestled steps from Aspen Mountain and just beside Wagner Park, the Limelight is located within walking distance to all of Aspen¹s renowned landmarks, restaurants and hotspots . No need for vehicles: complimentary transportation to and from the Aspen Airport, as well as through town, whisks you back and forth from Aspen's most inviting hotel.With its fresh, contemporary design, a relaxed atmosphere and an eager-to-serve staff, the Limelight is an ideal spot to start and end your epic day in the mountains.Community-style breakfast and daily après ski/ the longest happy hour in Aspen are part of the Limelight culture. Sumptuous leather couches and a crackling fireplace will beckon you and your dog to the Limelight Lounge at the end of the day; piping hot pizzas, great local bands and outdoor hot tubs succeed in lightening you up.For skiers and snowboarders, exclusive access to the best of Aspen Snowmass' four mountains is part of the Limelight's unparalleled value. A three-night stay may include 4 free lift tickets, complimentary ski/snowboard guided tours, and always highly coveted: First Tracks on the hill. This hotel caters to adventurous souls in the summer as well with unique amenities for bikers. As the gem of Pitkin County, the city of Aspen exposes social adventurers of all ages to a range of breathtaking outdoor experiences, haute cuisine and cultural delight. ... more   less 
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Also Known As:
Limelight Hotel Aspen

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