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“Complete switch-off at Matachica!”

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Matachica Resort & Spa
Ranked #8 of 53 Hotels in San Pedro
Certificate of Excellence
Bury St Edmunds, United Kingdom
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Complete switch-off at Matachica!”
Reviewed 22 February 2017

Fabulous caye-front setting facing the sea and the roaring reef offshore. Plenty of inner water space for sailing & snorkelling, long lounging jetty with comfy recliners & sofas sticking out into the waves compete with bar & restaurant service as you relax.
Great snorkelling trips from th ehotel to local reefs, but be sure to take White Sands Dive Shop trip to Mexico Rocks (10 mins) - best location and dive team around.
Excellent pool facilities, very clean and relaxing, terrific detached casitas offering comfort, seclusion and avery romantic escape after a day in the sun or another excellent dinner in th esuperb restaurant.
Menus are first rate, tasty plates and big portions, global wine list is good and the pinacoladas are to die for!
Above all the staff are the most welcoming friendly crew you will ever come across - they simply couldn't do enough for us. BIG thanks to all of them for making our stay so wonderful.
Minor negatives - i) difficult to swim straight form the beach due to inshore weed in the water, ii) small gym is functional but needs an upgrade, esp running m/c & wobbly weights bench, iii) San Pedro is not the pretty day-trip as described!

Room Tip: Take a casita off the beach front and towards to back of the plot behind the pool - it's quieter...
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  • Stayed February 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Ferrensac16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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English first
Seattle, Washington
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 February 2017

There is a reason so many of these reviews start out with 'We'll be back.'

Matachica is absolutely delightful from start to finish. I know I'm repeating what others have said, but the service is so friendly and so thoughtful, once you understand that every concern has been taken care of you realize that your only job is to relax and enjoy it. One aspect they have really gotten down is anticipating any question, so it's answered before you've even formed it in your mind.

Arrivals/transfers
A word of advice: Let Matachica arrange the reservations for the TropicAir flight for your arrival and departure. While the ferry is an option, it requires a cab ride to the dock, and then a long and reportedly uncomfortable ferry ride. The puddle jumper is seamless, and flying over the turquoise water to Ambergris Caye in a wonderful arrival. And like everything else, Matachica arranges it flawlessly.

When you arrive at the San Pedro airport, Matachica staff are there to greet you and walk you through baggage retrieval, then to a golf cart to the Matachica motorboat that takes you to the resort.

They really have this down to a science - every staff member hands you off to the next person along the way so you never feel unsure or unattended, which is great after a long day traveling.

The resort
It's basically perfect. Infinity edge pool with enough loungers and umbrellas for everyone, lounges on the beach, and their adorable circular lounges on the pier over the water. This was our favorite spot. There is bar service beginning after breakfast. There is one restaurant, but for a week the menu had plenty of options, and the food was uniformly really tasty. I may have to be weaned off the seafood ceviche. Yum.

It is quiet and idyllic. They welcome guests over 16, so no loud munchkins splashing at the pool. The very international crowd (while we were there we heard Australian, English and Canadian accents, along with French, Russian, German ...) ranged from a few honeymooners to retired couples and one or two families, but almost exclusively couples. We wore flip-flops on the first day and after that were literally barefoot the entire time, even for dinner. The paths are sand and constantly raked and safe for tender feet.

If you are looking for a lot (or really, any) nightlife, this is not your place. If you want simple luxury and attentive but unobtrusive service, this is it. You can of course go into San Pedro, but it's really more suited to just relaxing on site.

That said, there are many options for excursions and tours, and the front desk arranges everything for you, with the same degree of ease as everything else. We enjoyed the Shark Ray Alley/Hol Chan Reserve tour, as well as a Blue Hole trip that is led by another group but you are picked up and dropped off again at the resort so really don't need to worry about any aspect.

If you don't want to leave the property, there are well-maintained and plentiful sea kayaks, sunfish, snorkels, masks and fins ... we never had to wait to use anything, it was like it was sitting there waiting just for us.

The accommodations
The casitas are SO comfortable. On the one hand they look rustic and part of the landscape, but they are air conditioned, with lovely baths and super-comfortable beds and linens. (The ONLY thing i would change is to offer down pillows, but maybe those don't do so well in that climate.)

The staff
The staff was so lovely, from start to finish. We especially loved Myra's warm welcome and Archie's kind service every day in the restaurant, and Charlie's knowledgable and friendly tour guiding. I wish I had learned everyone's names, the young man at the water equipment hut was always helpful and eager to help, our server the last night had such a warm smile and ready laugh it made a special night even more special.

I've rarely felt so wistful leaving a place. It was a wonderful visit.

Room Tip: You may want a room away from the activity of the main building, but even near there is quiet.
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  • Stayed February 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
5 Thank islaygirltoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 February 2017

From the moment we met our boat captain at the airport to our last day at the resort, our experience could not have been better. Every single staff member was friendly and welcoming without being intrusive. Our room was gorgeous, and the housekeeping staff was amazing. The food and drinks were excellent, poolside, in the bar, or wherever we happened to be on property. The front desk staff arranged for a golf cart rental, recommended nearby bars and restaurants, and booked a really fun snorkeling excursion for us too. Anything we needed was accommodated with a smile. We've been all over the world, but this was hands-down the best service experience we've had. Oh, and each hut has its own hammock, and many have oceanfront views with white, sandy beaches.

Room Tip: Don't book the rooms next to the bar. You'll want your windows open, and it could be noisy...
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  • Stayed February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank TeamToulze A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 February 2017

We had a wonderful time at this beach resort outside San Pedro. The facilities were very clean. It was well staffed with knowledgeable and attentive people. The food was very good and the snorkeling adventure on the reef was amazing.

Room Tip: We stayed in the strawberry room right on the beachfront which was very nice.
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  • Stayed July 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank underthepines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 February 2017 via mobile

We went to Mata Chica Resort! From the moment we got off the plan we were greeted by one of the employees of Mata Chica. All the employees and the concierge employments were amazing. Genuinely nice and helpful people there. The rooms were beautiful, the food amazing, and just a wonderful experience overall. We would totally come back! It was relaxing, fun, and highly recommend going there.

Stayed February 2017, travelled as a couple
Helpful?
4 Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 5 Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 February 2017

As with other reviewers we had a great stay at this lovely resort. Beautiful setting with lovely room. The soft white sand means a barefoot stay. Excellent staff and service. The only hotel downside was the breakfast - they only had egg dishes. Quite a few but at the end of a holiday some yoghurt and granola would be good. Lot of bites from insects we never saw! The wind means we never made it to the reef by kayak but had two good snorkelling tours.

  • Stayed February 2017, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 February 2017

Matachica Resort is amazing, it is beautifully maintained and every single person that works there was just absolutely the most friendly people. We stayed in late January 2017 for our honeymoon. Fly to Belize City, take a small plane (either Tropic Air or Maya Island Air) to San Pedro and a Matachica Resort person is waiting for you when you land. You then take a 5 minute gold cart ride to the docks, where you jump on a boat and ride for about 10-15 minutes to the resort, you jump out of the boat and into paradise.
You are greeted with a drink of your choice (they ask before you jump on the boat) - we asked for some ice cold beer and it was!
We stayed in Aqua - one of their two biggest Villas, it has a private hot tub on your private deck - it is a stand alone villa so no having to share with anyone. Aqua is most remote of the their accommodations, being at the very end of the property but just about 50 feet from the water. You have two chaise lounges and then two chairs and a couple tables outside. You have a living room and the 5 slides glass doors on the living room and the bedroom open up to the deck, so you can have the fresh air the whole time or turn on your air conditioning units (there are 3 - you wont be hot).
There is so much closet space we could have brought all the clothes we own! Coffee pot in the room and a small fridge. The bathroom has a big soaker tub and a nice big all glass shower.
The room was cleaned so perfectly everyday, we also had turn down service every night, they change your towels, turn down your bed and light incense in your room. We had swan and elephant towel animals everyday with flowers on them.
We had champange on ice waiting for us in our room the first night, we had a private dinner on our deck on night, breakfast and dinner is included - you wont go hungry - there are plenty of food on the menu.
We took the beach cruiser bikes most days and rode into town (we bike alot) - its 5 1/2 miles of bumpy road or hard packed sand if you ride the beach (which you can do for miles). If you prefer not to ride bike, Matachica can arrange for a golf cart rental for you and it is delivered to the resort. No one has cars here. If you forgot anything at home or need some medicine - town is very easy to navigate and there are plenty of stores to choose from.
The honeymoon package included a day excursion to Lamani - it was awesome - boat ride, gold cart ride, plane ride, short van ride, 25 mile boat ride (while sightseeing and bird watching) then walk about the Mayan runis, lunch (which was delicious and local), boat ride back, 5 minute van ride, 20 minute flight back, golf cart ride, boat ride and back to Matachica - 7:00am to 3:30pm.
Ho Chan and Shark Ray Alley snorkeling trip was great - about 3 hours in total - about an hour or hour and 15 minutes of snorkeling including with 15 -20 sharks!
They have several other trips that they can coordinate for you during your stay.
Be aware - this place is for relaxing and getting away - there is only wifi around the main dining and front desk, bar area - no wifi in your room and no tv's. if you want a little music bring a speaker - we did, it was nice to have some music on in the hot tub or on the deck. And unless you have a global plan, you will not have cell phone service.

Room Tip: Aqua - private hot tub, quiet, private deck! great view
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  • Stayed January 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
7 Thank Kelly F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Matachica Resort & Spa

Property: Matachica Resort & Spa
Address: Beachfront | 5 miles north of San Pedro, San Pedro, Ambergris Caye, Belize (Formerly Matachica Beach Resort)
Phone Number:
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in San Pedro
#2 Spa Hotel in San Pedro
#4 Top resorts Hotel in San Pedro
#7 Romantic Hotel in San Pedro
#7 On the Beach Hotel in San Pedro
#22 Family Hotel in San Pedro
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Matachica Resort & Spa 4*
Number of rooms: 27
Official Description (provided by the hotel):
Matachica Resort & Spa is an extraordinary, secluded and peaceful resort that sits on the beach facing the Caribbean Sea and the second largest barrier reef on the planet earth. The resort has 27 single unit casitas, each air conditioned with private porch. All rooms except SeaView Cabanas have one king sized bed, SeaView Cabanas have two queens. We also have one two-bedroomm 2-bathroom SeaBreeze Villa. All with beautiful Frette and Matouk linens, and exquisite decor. Swimming pool, Jacuzzi, spa, small gym, sea kayaks, snorkel gear, pedal boats, paddle boards, bicycles, complimentary internet access. A minimum age requirement of 14 years for children applies. ... more   less 
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Also Known As:
Matachica Beach Hotel San Pedro
Matachica Beach San Pedro
Matachica Resort & Spa Belize/San Pedro

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