Being a believer of the review system, we decided to stay at this property for 9 nights during this past Holiday season. BIG MISTAKE. What a HUGE disappointment! How anyone can rate this property with 5 stars is beyond us. The second we entered the room we were let down. ROOM # 1.. In a very cramped room they had set up an additional bed, nice except not ordered and not needed. Within an hour they had the bed taken apart and taken out of the room. Now we look at unpacking..hmm...3 drawers in a 1960's rattan entertainment center ( which houses a 1990's 19" tube television) is what where looking at. I don't know about your wife, but 3 drawers to my wife are a tease and no way we're getting 2 suit cases of clothes in here. Ok lets hang things up I say....good idea....but probably a better idea would be to actually have a closet in the room. To be fair... there was a 2 foot wide space housing a safe, a pipe that went from the floor to the ceiling and 3 wire hangers that you would get at your dry cleaner. Ok... well perhaps we can live out of the suitcase... of course they will need to remain on the floor as there is no other flat surface in the room. It was about this time that we realized that there was a major problem with the toilet...within 5 minutes a couple of people showed up to fix this...or so we thought. After several attempts to fix it, they said you should change your room...I'm already on my way to the lobby...ROOM #2... is directly next door...After an exhausting trip to Belize (3 flights) and dealing with room #1 for a couple of hours lets unwind with a nice shower....ummm maybe at another hotel...guess what?..no hot water and the water that did come out dribbled. ok... well perhaps a nice cold bath! Morning number 2 down to the lobby I go to complain about the rooms. I was told that there was no other rooms available for 3 more nights...After spending several hours on the phone with the travel agent (another story) we realized that San Pedro was booked and we needed to stay at this luxury resort. Three nights of no hot water or water pressure and I was moved to ROOM #3.. an ocean view suite....for an additional $350 that is! I know that this sounds like a major improvement, it does have a kitchen and is a nice size...BUT still no hot water or pressure. The furnishing are from motel 6 when motel 6 actually charged $6.00 a room. One night the front of the air conditioner fell off for no apparent reason...every day there was a puddle of water on the floor under the air conditioner...the towel bar in the bathroom was broken and half hanging on the wall. Ice cold pool with a hot tub that doesn't heat. Broken fixtures and walk ways...After all these issues, they still had the nerve to charge me an additional $350!...Some answers were that the whole island had poor water pressure, so that's the way it is. So as you read all the reviews for this hotel, you might notice that many compliment the staff, that is because this is the best feature here...if they weren't nice there would be no guests here at all. There are MANY better choices of places to stay in San Pedro...do yourself a favor and stay at any of the other ones!
- Official Description (provided by the hotel):
- The friendliest resort sitting on the powdery sand of Mar de Tumbo Beach just south of San Pedro Town on the Ambergris Caye of Belize, Banana Beach Resort has been a haven of fun, adventure, and relaxation for more than 10 years. ... more less
- Reservation Options:
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- Also Known As:
- Banana Beach Hotel San Pedro
- Banana Beach San Pedro
- Banana Beach Belize
- Banana Beach Resort Belize/San Pedro