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All reviews iguana project reuben in town balcony room master suite short walk down the hill green iguana iguana reserve housekeeping staff i highly recommend this hotel turn down service honeymoon suite rum punch on site mayan ruins welcome drink the entire staff
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Reviewed September 18, 2018 via mobile

Always a wonderful stay at this hotel!! Pure relaxation and a beautiful room to just completely zen out in! The service is impeccable! Very attentive and friendly! Beautiful view of the river! Would always recommend!

Stayed: September 2018, travelled with friends
Thank Casey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephSIRH, Marketing Assistant at San Ignacio Resort Hotel, responded to this reviewResponded 2 weeks ago

Dear Casey M,

Thank you so much for this delightful review, and thank you for choosing us as your "zen out" destination! Please feel free to let us know what we can do to make your next stay even better than the last! We appreciate your business and look forward to seeing you next time.

Sincerely,

Jasmin Ford
Marketing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2018

Two of my friends and I stayed at the San Ignacio Resort Hotel during the Labor Day weekend and had a great time. We all really enjoyed our experience. The customer service was amazing (which is hard to find these day) and the staff were more than willing to help with any issues we had related to our trip. The hotel is very close to the city, the forest and mayan ruins making it the perfect place to stay if you like to wonder on foot like me. The people were so friendly and the hotel was so beautiful. Overall a great experience; I highly recommend it

  • Stayed: August 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank mmcteal19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephSIRH, Marketing Assistant at San Ignacio Resort Hotel, responded to this reviewResponded October 4, 2018

Dear mmcteal19,

We're so happy to hear that you enjoyed your stay with us here in San Ignacio! We strive to provide unsurpassed levels of hospitality so it's lovely to hear that this was reflected in your experience. We look forward to hosting you during your next stay with us! Please feel free to reach out and let us know if there is anything we can do for you!

My best,

Jasmin Ford
Marketing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2018 via mobile

We were warmly greeted with a smile as we entered the resort. We were then welcome to the resort with a welcome drink which was truly awesome. The customer service was exceptional, and most importantly, the employees called us by our names, which made us feel valued, appreciated and comfortable. The room was clean and the bed was extremely comfortable. We had a garden view room which had a porch for relaxation at night or during the day. I would surely recommend the resort to anyone who is planning to visit San Ignacio. We plan to make another trip to the resort very soon and we’re hoping that our stay can be a little longer the next time.

Stayed: September 2018, travelled as a couple
Thank LizCassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephSIRH, Marketing Assistant at San Ignacio Resort Hotel, responded to this reviewResponded 2 weeks ago

Dear LizCassie,

We are so happy to hear that you felt welcomed and comfortable throughout your stay. We are a small, luxury hotel so it's important to us that we provide a unique and personalized experience for each guest. Relaxing on our Garden Room balcony really is a perfect way to end the day...
Please feel free to reach out if there is anything we can do to make your next stay with us even better than the last!

Warm Regards,

Jasmin Ford
Marketing team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 15, 2018

Was a great pleasure to visit this place and have dinner with friends. The atmosphere was amazing, the food was great and the overall service was incredible. Thank you for a wonderful and memorable experience! I'll definitely be back again!

  • Stayed: September 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephSIRH, Marketing Assistant at San Ignacio Resort Hotel, responded to this reviewResponded 3 weeks ago

Dear James B,

We can't wait to see you again! Thank you for taking the time to leave us a review and we're thrilled to hear that you enjoyed dining with us!

My best,

Jasmin Ford
Marketing Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 14, 2018 via mobile

I have stayed several times in the past year. I have learned that the service, the dining, the staff, and the ambience are consistently excellent. The welcome is always sincere and the housekeepers are terrific. I look forward to my next visit and the complimentary rum punch!

Stayed: June 2018, travelled on business
Thank annecS9921KX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephSIRH, Marketing Assistant at San Ignacio Resort Hotel, responded to this reviewResponded 3 weeks ago

Dear Anne C,

Thank you so much for choosing us as your home away from home, and thank you for becoming a part of the San Ignacio Resort Hotel family. It's so good to hear that you consistently have a wonderful stay! Please feel free to reach out at any point to let us know if there's anything we can do to make your next stay even better than the one before!

Sincerely,

Jasmin Ford
Marketing Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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