We are Americans recently living in Belize, and we've stayed at the Placencia Hotel a couple times on weekend get-aways.
The grounds are fantastic...super clean, beautiful, well manicured. The pool is awesome. The beach is long and clean, but look before you run in barefoot as there are lots of sea urchins in the water.
The rooms vary...older single story villas on the south side of the property are noticeably older. We had ants all over on our last visit and a tiny TV in the bedroom. But our first one was sensational, and we stayed on the north side in the bottom of a two-story with large flat screens in both the bedroom and the living space (yes, we like to watch TV late at night on vacation).
There are three locations where food is available. The main restaurant, the pool bar, and the end of the pier. The pier is usually buffet and not particularly good. You can get a full menu at the pool bar from the main restaurant. And the restaurant food is incredibly expensive but sensational...if it ever arrives.
And that leads me to customer service, which is why I can only give this resort two stars instead of five. The customer service is non-existent. On our first visit it was slow and not particularly pleasant. But this time the waitress in the main restaurant was practically hostile. And we're pretty easy going. She only had three tables and it took her 20 minutes to take our order, 45 minutes to bring our drinks (we ended up getting a bottle of wine from our room while we were waiting since we were dining outside and it was right next door). She never came back to check on our meal. We waited another 30 minutes for the check and finally left knowing it would simply be charged to the room.
As much as I hate to say it. I'm pretty much done with this hotel and will probaly go to San Pedro from now on.
- Official Description (provided by the hotel):
- The Placencia Hotel is the fastest growing Hotel in the general area offering the finest amenities and service to an ever discerning clientele visiting Belize. ... more less
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- Also Known As:
- The Hotel Placencia
- The Resort Placencia