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“Oasis in Guatemala City x2”

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La Inmaculada Hotel
Ranked #15 of 49 Hotels in Guatemala City
Certificate of Excellence
Los Angeles, California
Level 6 Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Oasis in Guatemala City x2”
Reviewed 25 May 2012

After two months in Guatemala, and MANY "Guatemalan" experiences, I really needed this place, thanks tripadvisor! La Inmaculada Hotel is clean, beautiful, the staff is fantastic, they have hot water (LOL), and it's near the mall (and food court). It is a small boutique hotel tucked in a central location to wherever you are heading, including the airport. They even offer free transport to the airport, which is great. I understand the owner is German, hence the "European" feel to it. The staff has been well trained in how to deal with international travelers. Highly recommend.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CAZADOR-CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at La Inmaculada Hotel, responded to this review, 3 July 2012
Thanks for taking the time for writing a review.
We are so happy that you found what you were looking for in our hotel and that we matched your expectations.Our oasis is waiting for you anytime you decide to come back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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180 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Dusseldorf, Germany
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 May 2012

We choosed La Inmaculada Hotel as a start and end point of our Guatemala/Belize round trip and it was perfect! Very modern hotel with only a few very clean, quiet rooms facing a small garden - and all that right in the heart of Guatemala City (Zona 10) with a lot of restaurants and shopping malls in walking distance. Staff is very obliging and friendly, the choice of coffee included was great- best coffee we had in Guatemala! Safe transfer from and to the airport was arranged perfectly by the hotel without extra charge.That made it perfect for us!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karina886
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego E, Gerente at La Inmaculada Hotel, responded to this review, 10 May 2012
Thank you for your comments we feel honored that you had a perfect stay.
We hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 April 2012

La Inmaculada pefectly suits my travel needs, as I am here for the second time with many future visits to come. The hotel is a fantastic, affordable alternative to the typical stagnant chain hotels. It is quiet, safe, squeaky clean, and is centrally located. Windows open to the outside in order to enjoy the fresh air. WiFi is free and flawlessly reliable. The airport shuttle is free and punctual. Customer service from everyone on the staff is excellent, particularly Luis in the restaurant, who remembered my name and my dining preferences. The food is fresh and made to order - top notch. You can't go wrong choosing La Inmaculada - just make sure you leave one room available for my next trip to Guatemala City.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank eebab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego E, Director General at La Inmaculada Hotel, responded to this review, 26 April 2012
Thank you for you comments. We are so glad to have you as a repeat guest. We'll make sure to keep the property and the service consistent towards your needs. Thank you for taking the time to write a review and for staying at La Inmaculada.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level 6 Contributor
164 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 22 April 2012

Having stayed in many Latin America hotels, I was very pleased to find this little gem. It's a boutique hotel that feels very European - so much so that I forgot I was in a 3rd world country and brushed my teeth with the tap water (don't do that you're from the U.S.). There is an open air restaurant with outdoor seating in a serene courtyard. Service and housekeeping are impeccable and most speak English if you don't speak Spanish. Safety is not an issue - the hotel locks a gate after dark and there is a 24 hour guard. I slept with my balcony door open and never felt unsafe.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego E, General Manager at La Inmaculada Hotel, responded to this review, 24 April 2012
Thank you for your comments. We will continue to work hard to guarantee an impeccable experience. Hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ft lauderdale
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 April 2012

I read the reviews before I booked my stay, and everyone was spot on. The hotel lives up to the name. It is a gem and located within walking distance of everything from a casino, to a variety of restaurants, and nightclubs. The first thing that is obvious is how exceptionally clean and beautiful the hotel is maintained. They were literally cleaning nonstop. I had a chance to meet the owner, Diego, and he was very friendly and gave us great suggestions on where to go. The entire staff was always smiling and very friendly and attentive. I would without question recommend this hotel to anyone traveling to Guatemala. The hotel is very secure, they offer unlimited internet, free shuttle service to and from the airport, and a nice complimentary continental breakfast. It really is a no brainer. I want to say thanks to everyone for making this a memorable vacation.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank james b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego E, General Manager at La Inmaculada Hotel, responded to this review, 20 April 2012
On behalf of La Inmaculada team we thank you for your feedback.
Your comments make us work hard each day to guarantee consumer satisfaction.
Hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panama City, Panama
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 March 2012

I was in Guatemala City for work and couldn't find room at the usual places my work puts us. This was a GREAT find. I loved the ambiance, the staff were extremely pleasant, the amenities were great, and their signature delivery of perfectly-made coffee drink in the AM got my day off to the perfect start. I even held meetings in their business center and everyone mentioned how nice the space and service was. My only complaint is the size of the rooms. I do yoga in my room when I travel and there wasn't enough room for more than a downward facing dog, and there is no gyn. But since the location is so nice, you can always do some laps around the neighborhood for exercise. I had breakfast there twice, the complimentary breakfast isn't anything more than toast, but the breakfasts I ordered were fantastic.

Room Tip: Some rooms are a bit small and rooms in the front can be a bit noisy in the AM
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ARA20011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego E, General Manager at La Inmaculada Hotel, responded to this review, 20 March 2012
Thank you for your feedback, we love that you loved our place!! Please contact us via phone, website or email (reservas@inmaculadahotel.com) for future stays to find a room that best fits your needs. All our rooms are different and upon availability will try to find the best choice for you. Hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 March 2012

This was our first trip to Guatemala, and we only spent the last night in Guatemala City. I found La Inmaculada Hotel through a Google search, was charmed by the website, and was equally charmed by the real thing the moment we pulled up in the taxi. Everything is pristine, and, as described on their website, "...all the rooms surround a beautiful garden that inspires peace and tranquility to our guests."

The staff is friendly, efficient, and eager to help, yet in a quiet, non-invasive way. It's an easy and safe walk to anything in Zone 10, particularly Oakland Mall.

If you like intimacy, Mid-Century Modern design, Scandinavian minimalism, and Japanese gardens, you will love La Inmaculada Hotel.

Room Tip: We stayed in Room 12, an upstairs room with windows facing the patio garden between the two building...
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diego E, Gerente at La Inmaculada Hotel, responded to this review, 6 March 2012
Thank you for your review. On behalf of the Inmaculada team we thank you for your business and hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about La Inmaculada Hotel

Property: La Inmaculada Hotel
Address: 14 Calle 7-88 zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#2 Romantic Hotel in Guatemala City
#3 Business Hotel in Guatemala City
#7 Family Hotel in Guatemala City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — La Inmaculada Hotel 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
Guatemala owns a unique cultural and natural richness. Its tourist offer adapts to the different tastes, interests and preferences of visitors from around the world. Guatemala is where one of the best and internationally renowned coffees in the world is grown and it offers an infinite amount of attractions, one of them being its modern and contrasting capital city. La Inmaculada Hotel is located in the heart of the City, in one of the most exclusive residential areas, and only a few steps away from the famous Zona Viva. Its excellent location offers easy access to the main financial, cultural, commercial and entertainment district in Guatemala City. Our mission is to make your business trip pleasant and your vacation unforgettable. The hotel offers its guests a silent environment, modern facilities, impeccable style and privileged luxury service. From any room guests may enjoy the beautiful garden that gives the hotel a magical and relaxing environment. Decoration of the hotel interior is a combination of modern and elegant styles and elements, creating a perfect ambiance, where all the rooms surround a beautiful garden that inspires peace and tranquility to our guests. ... more   less 
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Also Known As:
La Inmaculada Hotel Guatemala/Guatemala City

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