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“Hotel Far exceeded expectations! Great stay”

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Country Inn & Suites By Carlson, Augusta at I-20
Ranked #33 of 84 Hotels in Augusta
Charleston, South Carolina
1 review
“Hotel Far exceeded expectations! Great stay”
Reviewed 1 May 2012

Had a excellent stay at the Country Inn & Suites, was blown away by the service and staff! Perfect location in Augusta within walking distance of all the best restaurants and bars. The rooms are clean and up to date. The beds are so comfortable we didn't want to get up in the morning. The staff was the cherry on top of it all, so helpful willing to go above and beyond to help. I was very impressed with this hotel it far exceeded my expectations and I would recommend it to anyone!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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254 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviewed 1 May 2012

Stayed here for a weekend during the Masters tournament this year and found the staff very helpful and pleasant. The rooms in the hotel are a great quality, especially for the price. Beds are comfortable and the room and bathroom were clean. Also the hotel is in a great location, it had very easy access to the course and was within walking distance of several restaurants. I would certainly recommend this hotel to everyone.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank als_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, Scotland
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 19 April 2012

Four of us stayed here for 4 days during the Masters golf tournament, even with the hotel fully booked the staff and service was first class, very helpful front desk staff. Great location for a bunch of guys who don't want to drive at night after a few beers on the course during the day, five good restaurants within a short walk. Booked our rooms for next year before we left, would highly recommend this hotel.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Golfnut992003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newhall, CA
Level 4 Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 April 2012

We were pleasantly surprised at the beauty of this gem. Staff was purrrrrrrrrfect, place was quiet and breakfast was The Best we've enjoyed at this price range; and would recommend to everyone!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GaryEvelyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, South Carolina
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 March 2012

easy access, nice room everything works. wifi is good. bed is comfortable, shower has lots of hot water, tv has decent stations. room had a smoky musty smell, and carpet was a bit dated. breakfast was good= great fried potatoes ! coffee needed to be hotter. staff was very professional.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flathman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
Reviewed 16 March 2012

I always stay at this hotel when I go to Augusta. The rooms are clean, the rates are fair, and good restaurants are very close. My last stay this past week was exceptional! I had twisted my ankle and slowly approached the check-in counter. Philip checked me in and did everything possible to assist me in being comfortable in my room. I will never forget his kindness and generosity.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phillip D, Guest Relations Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review, 20 March 2012
Hi Patrick!

Thank you so much for your great review! We love getting feedback from our guests and we're thrilled that we exceeded your expectations. We hope the next time you're in Augusta you come and visit us again.

Best Regards,
Phillip Driscoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cornwall On Hudson, New York
Level 6 Contributor
315 reviews
193 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 11 March 2012

This is a clean and comfortable Country Inn & Suites...within walking distance (without having to go on the busy highway) of Red Lobster. Breakfast was so-so. Bold coffee wasn't so much bold as it was bitter. BUT........Barandes is the finest desk clerk we have ever encountered...Ever! Not only was she very friendly she was efficient and had a great sense of humor. She also warned us at check in that there were two goups of high school kids there for a local basketball tournament. That did sound a bit ominous but she then went on to say she would be on duty that night and she would monitor and control the teens. Indeed she did because we didn't hear a single sound all night long!!! In the morning when I told her that she laughed and again entered into friendly banter. Even wanted to know if we would be stopping on our way home from Florida in a couple of weeks (we won't...can't) and said she would have loved to see us again. Now this is a young woman and we are old enough to be her grandparents. The property management should do everything in their power to hold onto Barandes and to reward her for being an ideal employee. We'll send a message directly to the property as well. She should have a fine future in the hospitality industry if she's interested...and she could rise to the top in a hurry! Thanks, Barandes for a memorable experience!

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank UMichAlum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phillip D, Guest Relations Manager at Country Inn & Suites By Carlson, Augusta at I-20, responded to this review, 20 March 2012
Hi there UMichAlum!

We were overjoyed to hear that we were able to make your stay so enjoyable, we value all of our employees here at Country Inn and are always more than happy when we hear that they're making Guests' visits amazing. It's too bad you weren't able to make it back to us on the return trip, however hopefully you'll be able to make it down again soon.

Best regards,
Phillip Driscoll
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Augusta at I-20

Property: Country Inn & Suites By Carlson, Augusta at I-20
Address: 103 Sherwood Dr, Augusta, GA 30909-4646
Phone Number:
Region: United States > Georgia > Augusta
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 84 Hotels in Augusta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Augusta at I-20 2.5*
Number of rooms: 65
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Also Known As:
Country Hotel Augusta
Country Inn And Suites
Country Inn Augusta
Augusta Country Inn

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