We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Try other locations on Maui - your better off” 2 of 5 bubbles
Review of Ka'anapali Beach Club

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ka'anapali Beach Club
Ranked #30 of 53 Hotels in Maui
Certificate of Excellence
Newcastle, California
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Try other locations on Maui - your better off”
2 of 5 bubbles Reviewed 25 March 2012

the building needs a lot of improvements, rooms have a very small kitchen or something they call a kitchen, ice is done the hall on some floors, laundry is located on floors 2 and 4. Most condos on Maui have large kitchens giving vacationers the option of going out or cooking in. The cost of restaurants in the area are very high. You can plan on at least $50 per couple or $100 per family for each meal. The food in the restaurants at the beach club can't even compete with military chow halls. But if you want cheap food and a high price go for it. I must say the employees were the only bright spot. Very friendly and helpful individuals. They did there best to help but even they had their limits. This is not the crown jewel of the Diamond Resorts, I hope.

  • Stayed March 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank patrick s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Ka'anapali Beach Club, responded to this review, 28 March 2012
All 6 floors do have ice machines; however, odd floors have two machines, while even floors only have one machine. There are laundry machines located on all even numbered floors.

You are correct that there is limited space in the kitchens and no stoves or ovens; this is consistent with our advertising and site descriptions. Considering the frequent visitors to Maui, the cost of restaurants is generally high. It is unfortunate that you didn’t enjoy the food, and we assure you that your comments will be forwarded to the Director of Food & Beverage for review and action.

We appreciate your feedback and hope that this response has provided some insight.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,361 reviews from our community

Traveller rating
    519
    523
    212
    64
    43
See reviews for
456
591
13
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (381)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 22 March 2012

All of the staff at this facilitiy were friendly and accomodating. The unit we stayed in was clean and well maintained. We can not comment on suites that haven't been upgraded as to there state of cleanliness but ours was great. I must say though, while this is a very large complex with so much to maintain, I am impressed with the extent of their maintenance and care they take on keeping this massive pool impecable. Each morning not only are they vacuming the pool but cleaners scrub the sides of each pool entry point, the hot tub and scrub the deck with a floor machine. I was pleaed to find that the laundry was free as well as the Internet connection. As there are many families with grand parents one can hardly expect to see longe chairs empty on those georgeous sunny days.

Regarding the rollaway/sofa, I disagree with the revewier that refers to them as hard and uncomfortable. The dense foam mattress is absolutely fantastic for those of us that are middle-aged and suffer from back issues created by a mattress that is too soft. These units have been made exclusively for the Diamond resort and are exceptionally comfortable. I am not a time-share owner so I'm not trying to sing the praises of the resort but give you my honest opinion of our experience.

Each morning there are exercise classes for th fitness-minded and evenings cocktails are halo-priced during happy hour. Groceries are easy to aquire as one just needs to walk across the street.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank B K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blaine, Minnesota
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 17 March 2012

Staff was super friendly and helpful but building is run down and filthy. Hallways were very dirty and room carpet looked disgusting! KBC needs to clean up their act to get up to the standards that were there when it was an Embassy Suites Hotel! Our kids used a rollaway cot which was as hard as the floor. No place to hang wet swimsuits and No extra outlets to plug in computers and phones. Our lanai used to have plants on it but now just dirt and cigarette butts cover the space. Bathroom was large and kitchen was adequate. Property was large but never enough places to sit by the pool or by the beach. We noticed several people from other hotels using KBC's pool and grills which left guests with nothing. We have been here 4 times and each time the experience gets worse...don't think we will be coming back.

Room Tip: We had a corner room in the back (scenic) which was great because we had a view of the mountain and...
See more room tips
  • Stayed February 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank ikesmler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
diamondresorts, Manager at Ka'anapali Beach Club, responded to this review, 27 March 2012
Thank you for visiting us in Maui! It's great to hear that our staff left a good impression on you.
We regret that you were unhappy with the state of the building; however, we are currently under renovation for this reason. All carpets will be changed out this year in addition to adding additional outlets and table lamps throughout the suite.

Security on property monitors the BBQ grills and pool areas daily. The planter boxes were removed 3 years ago due to the maintenance and upkeep required. Their cleanliness should not be an issue and your comments regarding them, the carpets, and the hallways, have been forwarded to our Housekeeping team.

Thank you for taking the time to share your feedback. We hope you'll choose to share your vacation with us again and enjoy the changes that we are in the process of implementing!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tennesssee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 March 2012

On the evening that we got to Ka'anapali Beach Club, we were informed that there was a booking problem with time share rentals, and they had overbooked some rooms. We were told that we had been rebooked and upgraded to the Honua Kai Resort & Spa. It was located just around the corner. We were not disappointed, it was a newer resort, the condo could not have been any greater, the cleaning, maintenance crews and staff were great. Christina Budrow at Ka'anapali Beach Clup took great care of us with this situation, we all make mistakes, I don't think that President Obama could have been treated any better, the staff and the great guys at the door were very sorry and they regretted what happen. Yes, if we return, I would stay at Ka'anapali Resort. Thank you again for seven great days and making this a great trip for my wife and I.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank TennessseeReese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SF
Level Contributor
269 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
3 of 5 bubbles Reviewed 10 March 2012

Considering the price doubled from what we paid for a one bedroom unit using a discounter we felt we got a good deal. Huge property nicely located in kaanapali section of Maui with a spacious bathroom. The kitchen was not a full size kitchen rather more of a kitchenette. No stove per say but whop plays to cook when they are on vacation in Maui anyway? Use the BBQ grill downstairs. Or like 90% go out to eat.

  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank SFjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farmington Hills, MI
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 1 March 2012

We found this on vrbo. When we checked in, we were directed to a second desk, which turned out to be the concierge-sales desk. Upon arrival, our plan was to lay in the sun for the remainder of the afternoon. We were hijacked into listening to activities options and a pitch to attend a timeshare meeting. By the time we were settled in our room, the sunshine was turning into the sunset.We ended up booking our sunset/appetizer whale watching outing through concierge for $136 for 2ppl. Later realized we could have had it for half the cost. The room, 716, was large and well equipped, though the decor is dated. The service/trash department is below & quite noisy. If the bed had been placed on the opposite wall we would have had the ocean view instead of the mountain view. You had to crane your neck on balcony to see the ocean in this ocean view room. This place is average. We would not stay here again because we do not want timeshare sales pitches on our vacations. This is the one & only time we stayed at a timeshare. The luggage & maid carts clickety clack on tiles in the hallways.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
10 Thank StewartsLucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
103 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 17 February 2012

The entrance is spacious and has a relaxed resort feel, the welcome beaming, the staff couldn't be friendlier or more helpful (especially Jelyn at the front desk!), the rooms are all suites and huge, the beachfront is beautiful and the snorkeling off the beach was excellent. Ee loved it and would definitely go back.

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank lalikini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Maui hotels
2.9 km away
Aston at The Whaler on Kaanapali Beach
0.2 km away
Aston Kaanapali Shores
Aston Kaanapali Shores
#14 of 31 in Lahaina
4.0 of 5 bubbles 2,444 reviews
1.6 km away
Aston Maui Kaanapali Villas
Show Prices
Show Prices
Show Prices
0.3 km away
Aston Mahana at Kaanapali
0.3 km away
Aston at Papakea Resort
Aston at Papakea Resort
#25 of 31 in Lahaina
4.0 of 5 bubbles 1,048 reviews
2.7 km away
Kaanapali Beach Hotel
Kaanapali Beach Hotel
#12 of 31 in Lahaina
4.0 of 5 bubbles 3,830 reviews
Show Prices
Show Prices
Show Prices

Been to Ka'anapali Beach Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ka'anapali Beach Club

Property: Ka'anapali Beach Club
Address: 104 Kaanapali Shores Place, Maui, HI 96761
Region: United States > Hawaii > Maui
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Top resorts Hotel in Maui
#19 Spa Hotel in Maui
#24 On the Beach Hotel in Maui
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Ka'anapali Beach Club 3.5*
Number of rooms: 413
Official Description (provided by the hotel):
A breathtaking panorama awaits you at Ka'anapali Beach Club, a haven of a resort in a land that has perfected beauty. Located on Maui's western shore, Ka'anapali Beach Club promises to be one of the highlights of your chance of a lifetime getaway to Hawaii. If you're going to do Hawaii, you should do it right. By planning your stay at Ka'anapali Beach Club, you are creating the vacation of a lifetime. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Agoda and Priceline so you can book your Ka'anapali Beach Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ka`Anapali Beach Club Hotel Maui
Ka Anapali Beach Hotel
Ka Anapali Beach Resort
Embassy Suites Maui Hawaii
Kaanapali Beach Club Maui
Ka'Anapali Beach Club Maui, Hawaii

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing