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8 - 13 of 72 reviews
Reviewed January 17, 2017 via mobile

Room for two- only towels for one. Asked in the reception for another "only in the morning, not now anymore "
At dinner we had a voucher from Royal Air Maroc and no option beside from chicken with vegetables (fried leg and some vegetables). It would be nice to received these guys in my country and give no option beside pork!

Stayed: January 2017, travelled with family
1  Thank Paulo H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amine S, Directeur général at Le Zenith Hotel & SPA, responded to this reviewResponded February 27, 2017

Dear Mr. Paulo,

Your comments are precious to us. It is with special attention that we have studied your case at the management meeting.

Concerning the towels issue it is not normal that in a double room there was only one towel. I have checked personally with the rooms division manager and he told me that there was a mistake from the housekeeper. I know this is not normal that is why we took this case very seriously and we promise you this will never happen again.

concerning the menu, it is not the hotel fault Sir. Since we have a cooperation with Royal Air Maroc. The menu has been selected with them for all their client. We can be very flexible though but we have a certain budget to not go above that is why maybe you were not satisfied.

We hope to have the pleasure of regaining your trust in a future stay with us.

Best regards,
The Zenith hotel & SPA team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 14, 2016 via mobile

Lovely hotel with beautiful service❤️
Excellent and fast service... Willing to satisfy their guests and offer all assistant and help they can .. very much recommended for their outstanding service❤️

Stayed: November 2016, travelled as a couple
Thank sanaedaakik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amine S, Directeur général at Le Zenith Hotel & SPA, responded to this reviewResponded December 5, 2016
Google Translation

1) Chère Sanae,

Toute l'équipe du Zenith hotel se joint à moi pour vous remercier chaleureusement pour votre si gentil commentaire.

Nous sommes ravis d’apprendre que vous avez apprécié notre établissement ainsi que son univers et son concept.
Je ne manquerai pas de partager vos commentaires à notre équipe.

Nous sommes à votre disposition jour et nuit afin de répondre à toutes vos attentes, c’est pour ca que nous souhaiterions vraiment pouvoir fidéliser votre confiance lors d’un prochain séjour en vous faisant découvrir nos autres chambres ou une de nos 2 types de suites et ce en prenant votre petit-déjeuner en chambre.
N’hesitez pas de visiter notre Siteweb afin de rester a jour au niveau des promotions.

Au plaisir de vous accueillir lors de votre prochaine visite.
PS: Votre mariage était une merveille.

Cordialement,
L'équipe du Zénith hôtel & SPA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 12, 2016

A hotel on the outskirts of Casablaca. The area is avarage. We were on a grooup tour and at breakfast time there were some problemes to get food and plates. My room was ok., but rather small. But overall it was okay.

  • Stayed: October 2016, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Peking1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amine S, Directeur général at Le Zenith Hotel & SPA, responded to this reviewResponded November 14, 2016

Dear Mr Peking,

The entire Zenith Hotel & SPA team is truly delighted that you have chosen us for your stay.
We also thank you for sharing your impressions with us.
I deeply regret to hear that some point during your stay were not as satisfying as the room quality as you described.
I hope we will have a chance to make it up to you.

You are welcome in our beloved hotel anytime.

Regards,
The Zénith hotel & SPA team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 27, 2016

Modern and all facilities for a pleasant stay.
Appropriate for business or tourism trips.
Restaurant is also of good quality.
Reception hall is wide with high ceiling brings immediate feeling of relaxation.

Stayed: July 2016, travelled with family
Review collected in partnership with this hotel
Thank 5,752,015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amine S, Directeur général at Le Zenith Hotel & SPA, responded to this reviewResponded July 28, 2016

Dear Guest,

Le Zenith hotel & SPA team joins me to warmly thank you for your wonderful comment.

Hopefully we will always do our best to develop our quality of service so that you would always be surprised and experience new feelings..

You should know that we always try our best to make every day a memorable experience for each of our guests. Serving you is an honor that is payed back through this beautiful comments.

Awaiting the pleasure of welcoming you back to Le Zenith Hotel & SPA, please accept, Dear Sir, my most cordial greetings.

Regards,
Le Zenith hotel and Spa Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 27, 2016

The hotel room was comfortable. The bathroom was very modern, but the shower leaked and wet the floor whenever we used it. Other than that the food was good moroccan food and included with the stay. The pool is good for light swimming and dipping.

Stayed: July 2016, travelled with friends
Review collected in partnership with this hotel
Thank omarbennani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amine S, Directeur général at Le Zenith Hotel & SPA, responded to this reviewResponded July 28, 2016

Dear Mr. Bennani,

Le Zénith hotel & SPA team joins me to warmly thank you for your nice comment and we appreciate it a lot.

You should know that we always try our best to make every day a memorable experience for each of our guests. Serving you is an honor that is payed back through this beautiful comments.

However, it seems that you have had a bad experience with the shower, I will personally go through this issue and check your room so that this will never happen again. We apologize that this left an annoying notes during your stay therefore we would like you to know that the next time you come, we will do the necessary to make you forget this small event.

Awaiting the pleasure of welcoming you back to Le Zenith Hotel & SPA, please accept, Dear Sir, my most cordial greetings.

Regards,
Le Zenith hotel and Spa Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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