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Riad Dar Zitouna en Exclusivite
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Reviews (48)
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Reviewed 4 May 2011

When we arrived in the medina we called about 10 times before we got an answer from anyone who could give us directions to the hotel, which like many riads in Morrocco, was difficult to find without help. We wasted a lot of time wondering around with all of our luggage before someone finally answered the phone.

We had stayed at a real riad in Fes the day before, where we received a warm welcome from the owners who lived there. This place was clearly owned by a larger company that hires out (very young) staff to run it when there are guests.

We were the only people there (on the busy Easter weekend), so the place felt more like an empty apartment building than a riad. Although the room was very clean and well decorated, the double bed was actually just two twin mattresses stuck together. It was uncomfortable.

After staying one night, we decided to leave, but Marrakech Riads forced us to pay for the three following nights that we had already reserved. It amounted to more than $200. After arguing with a person from Marrakech Riads on the phone, we paid for the nights just to be done with it and then found a nicer place (outside of the medina). It was a big waste of money and bad start to our stay in Marrakech :(

I would not recommend booking through Marrakech Riads. If the other reputable Riads are booked, just stay in a hotel in the new town. Many are in walking distance to the medina and taxis are cheap.

  • Stayed: April 2011, travelled as a couple
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1  Thank booksmydog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2011

We had a very nice stay here for two nights. The riad is quiet (but see my tip about ear plugs and 5:30 am prayer calls from the nearby mosque; this applies to other Marrakech riads as well, especially if you want to sleep with the windows open). The rooms are very clean and nicely decorated, the bed comfortable, the breakfast good (besides juices and Moroccan pancakes, it is nice to have a boiled egg for protein). And the souks are a short walking distance (about 5-10 minutes) just to the south of the riad ...

Getting to the riad was a bit of an adventure. We arrived in Marrakech by car just before dusk, parked in a parkade in the centre of the medina, and were exploited by a taxi driver who charged us 10 euros (it should have been max 5, as we did not have much luggage) to get to Bab Tagzout (sp?). We phoned the manager of the riad (she appears to manage more than one), and after I had described how we looked, she told me that their agent would meet us within 5 minutes. Apparently she had misunderstood me (perhaps limited English?), as the agent was looking for a couple with a toddler--whereas we had our 21-year-old son with us! It took a few more phone calls, an entourage of local young men who eagerly wanted to show us to the riad (with the hopes of tips, of course) and a half an hour before we finally reached the riad (which is just 30 m from Bab Tagzout).. But we got to watch the bustling activity at the square while we were waiting: a man loudly selling cauliflower from a donkey cart, brochettes being cooked by street vendors, crowds milling about ...

Rashid, the young man who runs the riad ("the agent'), was very helpful. He went with my husband to fetch our car (the ride in a petit taxi was 30 dirhams), ordered a cab to the airport for our son, made restaurant reservations and walked us there, found me a hair dryer, and provided us with maps and directions.

If you are going to stay at Dar ZItouna, I would recommend arriving before dark, agreeing with a petit taxi driver about the rate ahead of time (20 dirhams from Place Jemaa el Fna), and if you are going to meet Rashid at Bab Tagzout, wear something easily distinguishable. The stay is worth the little extra effort needed to find the riad.

Room Tip: Wear ear plugs at night (5:30 am prayer calls ...)
  • Stayed: April 2011, travelled as a couple
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Thank Matter_of_fact_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2011

The staff was very helpfull, handsome and nice although, the ladie doesn´t speak any english. The breakfast was very good: pancakes, morocan pancakes, egg, cheese, 3 kind of jam, milk, coffee and 2 fresh juices. The room was good and every day cleaned. The location is not so good. Tell the taxi driver to leave you at Rue Bab Taghzout, it´s easyer to find the Dar, do not pay more than 10 dirhams to young people to help you find the place. And from Place Djemaa el Fna by taxi don´t pay more than 30 dirham in a petit taxi.

  • Stayed: February 2011, travelled with family
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4  Thank Anitaacr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2011

We were collected at the airport free of charge and bought to the Riad. Initially we were a bit apprehensive of the location but that is the Marrackesh Medina. After a day you just accept and throw yourself into the Morrocan way. On arrival we were given Morrocan tea and nibbles which was a nice gesture. Our room was on the ground floor and was spotlessly clean. There was a safe in the room and the bathroom was adequate. Breakfast was pancakes, bread and a some cheese and there was no set time, so if you got up late they would make your breakfast for you then. It was very easy going. Someone was always around if you needed them and they were very friendly. We had an excellent time and were treated very well at this Riad. Good value for money.

  • Stayed: February 2011, travelled as a couple
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Thank Lynne12323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2010

I enjoyed the hotel itself, it was small and charming, with good breakfast and nice terrace, no WiFi. The service was great. The neighborhood is noisy and the hotel was difficult to find. I made the mistake to ask somebody on the street for directions. He took us for a 10 min walk trough the darkest allies and asked for a hundred euros tip in the end and he got very upset when the best he got was a dollar or two. It turned out when I asked for the direction we were only 20 meters from the door of the Riad. Later in the evening other people tried to harass us for money pretending that they were guiding us to the door.

  • Stayed: November 2010, travelled as a couple
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Thank HKAIR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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