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“Nice relaxing family break” 4 of 5 bubbles
Review of Hotel Riu Tikida Garden

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Hotel Riu Tikida Garden
Ranked #117 of 508 Hotels in Marrakech
Certificate of Excellence
Rossendale, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nice relaxing family break”
4 of 5 bubbles Reviewed 9 April 2012

Just returned from a week at the Riu Tikida Gardens in Marrakesh

We flew from Manchester to Menara Airport. Passport control was fairly painless. However it did seem to take quite a long time given that there wasn’t exactly a mad rush on. The airport itself is similar to most Western airports i.e. nice, clean, modern, expensive. Transfer from airport to the hotel was in an air-conditioned coach.

First impressions of the hotel were very good. It was a gorgeous sunny afternoon and the hotel looked fantastic. Moroccan style architecture, lots of arches and pillars. The hotel is a kind of U-shape with the Lobby/Reception/Dining/Communal areas being along the “bottom” of the U and accommodation areas being along the left and right hand side of the U-shape. In the centre of the U are gardens and above the top of the U is the large swimming pool.

The lobby/reception area is extremely nice and fitted out to a good standard. We were welcomed by staff who gave us cocktails. Check in was OK. A slight problem is that French is the major language in Morocco. The quality of English amongst the staff (and some of the Moroccan people) varies so sometimes it can be hard to explain what you want. However its only an occasional and very small problem.

We had two interconnecting rooms on the ground floor, with an external terrace looking out across the gardens. Perhaps not a 4 star standard but clean with all the essentials. I would class it as similar to a Premier Inn or Travel Lodge. Our minibar (a small fridge) wasn’t functioning throughout the holiday and a range of soft drinks (other than just a 2L bottle of water) would have been nice. In-room tea making facilities would also have been appreciated. For some reason there were no drawers or cabinets in either room which seems strange. There are also only 2 English language channels on the TV (BBC News and CNN) but as we were out for most of the day that was never really a problem. Throughout the holiday the maids kept the rooms very clean and spotless.

For me the rooms on the 3rd floor seemed to be the best, with quite large balconies and excellent views. However we were informed by the Manager that such rooms are not allocated to families with children under 16 for safety reasons.

The main disappointment (for me) was the food. There was a lot of choice but it wasn’t really to my personal taste Breakfasts were reasonable, however other meals, whilst there was a wide choice, didn’t really appeal to my palette. Most of the meat dishes were grilled/poached and without much taste to be honest. The pizzas and fries were akin to Asda Smartprice. I am a very picky eater so others may not find it as bad. The service from waiters however was excellent and could not be faulted. All the staff in the hotel were consistently excellent and the service was in my view at a 5 star level. The animation team were very friendly, Rashid the Thomson rep was very good and Hasna was lovely.

Marrakesh itself was very nice and easy to get to. Because there were 6 of us Rashid the Thomson rep arranged for us to use a large MPV as a taxi (rather than having two seperate cabs). The people in Marrakesh were very nice with very little hassle.

It would have been great if there was more for the kids to do. The on-site sports facilities and kids club were quite basic although, in fairness the Hotel is not really advertised as a “family” hotel.

Other points
The Wifi only works in the Lobby/Reception area and even then it is quite slow (probably due to high number of users). The gardens are very nice and relaxing. The Fitness suite is somewhat limited and only open between 3 and 7 for some reason. I would have preferred an early morning workout followed by an afternoon relaxing by the Pool. The pool itself was quite large but extremely cold. And the sunloungers tend to be booked up quite early.

All in all I thought the hotel was very good value for money. The staff are excellent and other things are not too bad. I would return if there was more for kids/teenagers.

Tips
Room on 3rd floor looks best
Gueliz is very overpriced
The Souks seemed to be mainly full of tourist tat eg keyrings, “I love Marrakech” teashirts, with prices being similar to the UK.
Exchange money in smallish quantities. You can only change back into Sterling at the airport and it can be a faff.

Room Tip: Third floor overlooking the interior / gardens provides the best views.
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank AmreenK109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (588)
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English first
London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

My family and I stayed here in March 2012. Our party consisted of 6 people, of whom 2 were over the age of 60 years, 3 people were in their 30's and a 2 year old child. Rooms were comfortable (except the pillows). Room would have benefitted from tea and coffee making facilities and more coat hangers. Great housekeeping service. Food was always very acceptable, although somewhat repetitive, but restaurant staff- chefs and waiters, were always very pleasant and willing to be of service. Animation staff were always very bubbly, lively and sociable. Evening entertainment was limited, though animation staff worked really hard to keep people entertained. I would recommend this hotel for adults seeking a quieter holiday - including single travellers . Although there was a children's club, albeit a small one, aimed for smaller children, I think it would be hard work keeping older children and teenagers occupied. Location of hotel was convenient for the main square. In summary, a very pleasant hotel with great staff, more suited towards adults. We had a great holiday there.

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JONUK75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 8 April 2012 via mobile

This hotel provides a very high standard from the rooms , service to the catering. Everything was excellent. The hotel location is central and an oasis to what's outside. Outside the hotel you have to be very one minded. Both my wife and I did not feel any pressure from the locals. You just have to learn to say no. We walked all over the resort from the markets to the parks through narrow lanes to busy roads. This was a excellent break and I would highly recommend it.

Stayed April 2012
Helpful?
4 Thank Stuartco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darlington
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 7 April 2012

We were looking forward to our trip. We have stayed at a riu hotel before and although this one is quite small all our needs were catered for. We were put into room 424 and as the trip was a birthday surprise for my husband we were also given champagne in our room on arrival. The room was spotless, cleaned every day by a lovely maid. All the staff were lovely. The food was fine and we were happy with the choice. We went on the trip to the cascades which were well worth visiting although the coach trip was longer than expected. We also visited the Yves Saint Laurent garden which was beautiful. We didn't do an organized trip bit just walked there then got a horse drawn carriage to the square. Marrakech itself is amazing. Our first time anywhere like it and we loved it. We decided to do the souks on our own and never felt intimidated once but can understand that it wouldn't be to everyones taste. If you are prepared to haggle there are some fantastic bargains to be had. The weather was a lot wetter than normal but this didn't affect us. Hope you enjoy it as much as we did.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stuartandirene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 7 April 2012

I spent four nights here at the beginning of march and I didn't want to come home. The weather was superb, the staff were friendly, the food was delicious, the rooms were comfortable and I had the most amazing birthday here.

At dinner, I was greeted by the head waiter who showed us to our table which was decorated with flower petals and had a bottle of champagne on ice. Later, I was serenaded by waiters with a birthday cake.

The hotel is not central but there is a free mini bus service into town and the hotel is great value for money. It wasn't expensive at all.
All I can say is...go with an open mind and enjoy your trip.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 5 April 2012

Riu Tikida is a very nice hotel, in the Palmerai area of Marrakesh. It has a nice garden with a big outdoor pool. The rooms are located in an annex, so you always have to walk outside if you want to go to the bar or restaurant. In wintertimes that can be a bit inconvenient. Also the terraces get very slippery when it rains, which it hardly ever does, but still.
The rooms are spacious and comfortable enough. A bit old style.

There are 2 restuarants, one in the main building and another one in the garden. The one in the garden always requires a reservation and is not open every night, so take that in mind! We only stayed a week and before we found that out, it was too late to have dinner in the garden restaurant (Moroccan style), which was a bit of a disappointment. The restaurant staff offered to serve this menu in the 'normal' restaurant in the main building, so they handled that okay.
Buffet offers lots of choice, but I have seen better quality in other Riu hotels.
However you can eat and drink as much as you want, all day long (we stayed all inclusive).

The indoor pool is also limited open as well for the spa. So we didn't experience that. Unfortunately it was not open on the times we would have liked to enjoy it.

There is a free shuttle bus available which gets you to the new centre of Marrakesh. Take the timetable in mind, the bus only goes a few times per day!
If you want to go to Djem el Fnaa it is better to take a taxi. There is a taxi stand right outside the gate of the hotel, so you never need to look for transport.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
7 Thank coe65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 4 April 2012

A no problem stay at this clean and tidy hotel outside of Marrakesh.
Recommend for seasoned travellers and golfers but wouldn't take children to this area ourselves.
Hotel is quite small, staff are friendly and helpful with an efficient check in. Managers visible and approachable.
Gardens are well maintained.
Hotel tries hard with the food but could do with "spicing" up a bit as it is classed as 4 star.
Remember to try the 1001 nights restaurant one night which is included.
Smoking permitted in the bar upstairs and non smoking downstairs. No outside bars for when the weather hots up at night. All close at midnight.
Yves St Laurent gardens are a must, you can book a trip or ask the shuttle bus driver to drop you off at the top of the road,
The Medina and Souks are an experience ! Panoramic view of the main square for the price of a drink at the Cafe de France or other similar bars.
Overall enjoyable but would upgrade if we returned.

Room Tip: All seemed okay, take a first or second floor room for privacy.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Romeshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Tikida Garden

Property: Hotel Riu Tikida Garden
Address: | Circuit de la Palmeraie - BP 1585, Marrakech 40007, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#66 Spa Hotel in Marrakech
#82 Luxury Hotel in Marrakech
#102 Family Hotel in Marrakech
#145 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Riu Tikida Garden 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Riu Tikida Garden Hotel Marrakech
Le Tikida Garden Marrakech
Hotel Le Tikida Garden
Tikida Garden Marrakech

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