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“It's an Experience”

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Hotel Riu Tikida Garden
Ranked #122 of 499 Hotels in Marrakech
Certificate of Excellence
Reviewed 22 April 2012

Just spent a week All Inclusive at the Riu Tikida Garden Hotel in Marrakech with my friend , we booked the holiday almost a year ago and had been looking forward to a week of rest and relaxation , followed by a bit of entertainment at night .
On arrival at the airport - we had a smooth passage , out cases where some of the first of the plane - it was difficult to find the rep at the airport , but eventually we found him and was directed to another in the coach park - he gave us our hotel details and told us to board which coach , beware on the efficency of the trolly dollys at the airport - they are very quick to grab your case and take it to the coach and then expect a large tip - my advice is to struggle with your case yourself - because if you have no change you get abuse and your case just thrown onto the coach ( fortunatley we had some change and were OK )
We arrived at the hotel to be greeted by the staff with a nice welcoming drink , check in at reception was quick and efficent - we found our room ourselfs ( having already paid a porter a tip at the airport we had no more change ) Lucky enough our room was on the first floor so no stairs ( lifts available ) to navigate and we where in the first block next to reception so it was easy to find ( room 209 )
The rooms are clean and tidy , with enough wardrobe space for 2 people , a shelf for your cases , a safe , spare blankets and pillows , seperate toilet and bathroom wth an shower and bath and bidet .... also hairdryer as well , the cleaner came everyday and changed the towels and sheets - we also had a large balcony overlooking the gardens which was a sun trap in the evening , the room also had a TV - we found a great channel with English films on it ( no 22 I think ) The Orangery Restruarant is the main place to eat , although the hotel does have an Morrocan Restruarant within the grounds but you have to book a table at this one with the manager in the Orangery in advance - we didn;t go to this one but heard from people in the hotel that it was good . We had Breakfast and Dinner in the Orangery which is a buffet style service , the food was very good but repetative after a week - Lunch is taken in the Pool side restraurant which is pretty much the same . Drinks are available all day - At night the hotel as 2 venues - the Zanzibar in which smoking is allowed - we found it very off putting as neither of us smoked - so we didn't spend that long in there - just enough time to get drinks and take them to the reception area or back to our room - they have a large screen with football or news on all the time and a singer and organ player entertaining - they try their best but as they are accomadating for all nationalities it doesn;t really suit everyone ( we called it name that tune some nights ) They also have a Bar Saloon which is down stairs - this is where you get your other entertainment - one night they have Kararoke , another it was an African Night which last about 30 mins ( your just getting into it and its over ) another was a Morroccan Night which is OK if you like people banging on drums , screaming and dancing - However the Belly dancer was very good , and another night it was the Hotel Staff that put a show on called " The Crazy Show " it was 5 of them miming to songs and dressing up - again catering for all nationalities so most of it didn't really come over as it was intended and was ( well I will let you make your own mind up ) The drinks we thought where actually watered down cos we were not feeling the effects , until we doubled up one night and really felt the effects - Yes there is Alcohol in them drinks ...... The hotel pool is large and very , very cold !!! the indoor pool was closed so we did not try it , entertainment during the day is limited to Table Tennis , Crazy Golf , Darts , Volleyball , etc - the entertainment staff do try !!!! The Grounds around the hotel are very well maintained - we could not fault the hotel at all - apart from the lack of something to do at night - there was another place within the grounds called RED something but we where not sure what it was - it always looked closed - signs outside said Disco but no one seemed to mention it so not sure if it is only open at certain times of the year - There is very little o do within the immediate vacinity of the hotel - we ventured out one day to find a chemist - which we found - but outside reminded us of Beruit , there is a shop next to the hotel - well its more like an hole in the wall selling cigarettes and a petrol station at the end of the road . We went on 3 trips booked via the Rep costing £48.00 each = very worth while as well - Trip 1 - was the Souks and market - and we where glad that we had a guide as we would have never foudn our way around - needless to say out of the souks - the guide was very good and took us to a Spice Shop , Bakery ( which I would never use ) and a Cafe where we where took on the roof top and we able to look out over the main square - which is very eye opening - a word of warning - THIS AREA IS NOT PEDESTRIANISED and you get the constant flow of people on mopeds and motorbikes zooming around - fumes from cars and these bikes - a constant flow of horses and carts and donkeys and carts - watch yourself as these people on the bikes are up and down every alley and street and don't care where they ride ... entertainment in the square is an eye opener as well - Monkeys dressed up - and wearing nappies people paying to have their photos taken with them - Snake Chalmers - the snakes looked drugged up to us - not moving at all , there was a guy with what looked like a lot of chickens until we got closer and saw a kestral amongst them , also acrobats and entertainers - most of them want paying for you to take a photo - so do what we did and take them from afar ...... this trip was definatly an experience - TRIP 2 - Gardens - we where taken to Yves St Laurents Garden - this place is well worth a visit - only a small place but gorgeous , also included in the trip was a visit to the Menera Gardens a bit disapointing after the previous one - only a large resevior and bricked up house and lots of olive trees - and camel rides - once again do not try to take a picture of the camels as the owner gets very high rate !!! - you also get a ride in an horse and carriage included around the streets of Marrakech - think it's about 30/40 mins in total - nice views of the Atlas Mountains . TRIP 3 - Mosque , Palace and Tombs - once again a very interesting trip - you are taken to the Mosque first - you do not actually enter the mosque you are just shown the outside - then onto the palace - then a long walk thru the markets - the fruit market is very good the smells are lovely especially the strawberries ... but its not for the faint hearted when you are taken past all the butchers shops with the animal caracas hanging outside ( enough to make you want to become a veggie ) - at the tombs we spent 40 mins in a que to see the Kings Tomb which we where in for about 30 secs !!! - all the trips where worthwhile and I would recomend them . The hotel is full of French People who we found to be rude , pushing in , very noisy especially at night when returning to their rooms - letting their children run up and down the corridors , slamming doors , I actually shouted at some one night and they didn't do it again ... All in All we had a Brilliant Experience in Morrocco , would definaley go back to a RIU Hotel again - the staff where Brillant and friendly , but the entertainment needs to be more professional to suit everyone especially and english crowd , there needs to be more to do at night - I would not recomend going into the main square at night as it is not for the faint hearted - there is an hotel shutttle that will take you to a market that as fixed prices , a few of the other guest had been and said that they had preferred it . Apart from the £48.00 on trips we did not spend another penny so all in all it was a cheap break . If your looking for Sun , Relaxation , and Culture then this is the ideal holiday - if you want a bit of entertainment and something to do at night , then maybe not ( The rooms also had Aircon and a Fridge as well ) In my opinion it is ideal for families with children who want to go to bed early , but not for groups of Lads and Girls .

Room Tip: Most people on here say go for a room in the 400 block - we had one in the 200's and had no comp...
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  • Stayed: April 2012, travelled with friends
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5  Thank MellymelOldham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 April 2012

We stayed here for one week at the end of March. This is Moroco and the culture is French.The buffet has a good choice of well cooked food but not haute cuisine. The standards of star rating for the accomodation, maintenance etc are what you'd expect in France - ie one star down from English expectations, so manage your expectations and you'll be fine. Rooms are basic but adequate.The staff are all very helpful.
The pool is smallish for a one pool hotel and unheated, and the sunbed towels go out very quickly for the prime spots around the pool in the morning, but there are plenty of sunbeds spare in other nice locations in the gardens.
The hotel location is great and it's an easy walk to the old city and into the souk. (About 3 kilometres). the workshops are amazing and we never felt threatened or pestered at all. We avoided the narrow alleys at night but walked freely along the boulevards and around the city walls. the market in the village runs most days and the starting prices for bargaining are much lower than in the Main souk.
It's hectic but that is all part of the Moroccan culture and ambience. The main square lives up to it's reputation! Sit and sip a coffee at dusk and watch the transformation!
Beware of manic mopeds in the narrow alleys in the Medina, they don't take prisoners and rely on you not to deviate from your course!
Don't be misled by freelance touts trying to take you to the Berber market - there isn't one - just tell them you went (to the Burberry market) yesterday

Room Tip: Avoid the ground floor rooms to the right of the pool which look out onto and up to bare earth, thos...
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  • Stayed: March 2012, travelled as a couple
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5  Thank Mactravel53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2012

My friend and I went to this hotel for two weeks on 26th March to celebrate her birthday and we were not dissapointed.
We had a very nice room which was cleaned everyday with fresh towels and the sheets changed twice a week.
We are both fussy eaters but thought the food was very good a little repetitive some times but we always found something that we liked and the chef was only too happy to accomodate with any requests that we had,when cooking for so many people I think they did a excellent job and I dont remember queing once, on the whole it was a very relaxed atmosphere.
Pablo the manager is a real cutie and was constantly around the hotel to keep everyone on their toes and is one of the friendliest managers I have ever met, very down to earth and always ready to talk to any of the guests .
The pool was kept very clean and yes it was cold but refreshing on a hot day.
We did the trip Marrakech discovery which is a must to do before you venture in yourself because it takes you to all the main sights and around the casbah,stopping for lunch in a beautiful traditional morrocan restaurant and then to the palace,museum etc.it's a long day but well worth it, good value for £35.
We also hired a driver for the day to take us to the Atlas mountains and the berbere village and he stopped whenever we wanted to,it was extra to hire a guide to the waterfalls but we did not bother as it was raining and quite cold and we did not have sensible shoes on,we paid 900 dirham for the day but he could take six for the same price so if you paled up with other guests it would be a cheap day out.( I have a email address and mobile number for him if you are interested )
One trip I do not recommend is the evening trip fantasia,this could be a brilliant venue to go to when they get it organised properly and the show was poor.
The entertainment team work hard but we found the evening entertainment lacking but good for a laugh if you have a sense of humour!
All drinks were ok and barmen friendly.
Take a travel kettle if you like a cuppa in your room as we had a few cold days and so watched the movie channel a couple of evenings(movie channel has a blue circle with the number 2 on the screen)
We ate in the morrocan restaurant on our last night and it was very good,you have to book in advance.
All in all we are glad we chose this hotel and have no complaints,
Happy Holidays

Room Tip: High floor rooms in new furbs are numbered from the 4000s, nice view of garden and away from the wak...
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  • Stayed: March 2012, travelled with friends
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5  Thank dillyportchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2012

We thoroughly enjoyed our week at the Tikida Garden. The rooms were adequate and very clean. The buffet-style main restaurant was excellent with a good choice of food to suit all tastes. The poolside restaurant (lunchtimes) was less attractive but the food was good. The pool itself (too cold to try in March!) was large with a generous supply of sunbeds. The gardens were beautifully designed and maintained - large enough to find a quiet corner if necessary. The staff were all polite, helpful and went about their business with a smile.
The hotel offered a regular shuttle bus to the City centre. We used this in the mornings for sight seeing, returning for a restful afternoon in the gardens. As well as seeing the main sights (La Koutoubia Mosque, the Souks, Place Jemaa El Fna etc.) we recommend visiting the beautiful Jardin Marjorelle (the YSL gardens) and the Palais Bahia (the Palais Badi was closed for restoration when we visited). We also used the double-decker 'Tourist Bus' which was 'hop-on, hop-off'. This was good for getting an overall impression of the city.
Some of the stall holders in the Souks were a little overkeen to sell their wares but we never felt too intimidated or threatened. The main problem when walking around in the 'old City' is trying to avoid mopeds - they come from all directions including the pavements!
All in all a thoroughly enjoyable week - if we were to return to Marrakech, this would be our choice!

  • Stayed: March 2012, travelled as a couple
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7  Thank BandNGuildford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

Just returned from a week at the Riu Tikida Gardens in Marrakesh

We flew from Manchester to Menara Airport. Passport control was fairly painless. However it did seem to take quite a long time given that there wasn’t exactly a mad rush on. The airport itself is similar to most Western airports i.e. nice, clean, modern, expensive. Transfer from airport to the hotel was in an air-conditioned coach.

First impressions of the hotel were very good. It was a gorgeous sunny afternoon and the hotel looked fantastic. Moroccan style architecture, lots of arches and pillars. The hotel is a kind of U-shape with the Lobby/Reception/Dining/Communal areas being along the “bottom” of the U and accommodation areas being along the left and right hand side of the U-shape. In the centre of the U are gardens and above the top of the U is the large swimming pool.

The lobby/reception area is extremely nice and fitted out to a good standard. We were welcomed by staff who gave us cocktails. Check in was OK. A slight problem is that French is the major language in Morocco. The quality of English amongst the staff (and some of the Moroccan people) varies so sometimes it can be hard to explain what you want. However its only an occasional and very small problem.

We had two interconnecting rooms on the ground floor, with an external terrace looking out across the gardens. Perhaps not a 4 star standard but clean with all the essentials. I would class it as similar to a Premier Inn or Travel Lodge. Our minibar (a small fridge) wasn’t functioning throughout the holiday and a range of soft drinks (other than just a 2L bottle of water) would have been nice. In-room tea making facilities would also have been appreciated. For some reason there were no drawers or cabinets in either room which seems strange. There are also only 2 English language channels on the TV (BBC News and CNN) but as we were out for most of the day that was never really a problem. Throughout the holiday the maids kept the rooms very clean and spotless.

For me the rooms on the 3rd floor seemed to be the best, with quite large balconies and excellent views. However we were informed by the Manager that such rooms are not allocated to families with children under 16 for safety reasons.

The main disappointment (for me) was the food. There was a lot of choice but it wasn’t really to my personal taste Breakfasts were reasonable, however other meals, whilst there was a wide choice, didn’t really appeal to my palette. Most of the meat dishes were grilled/poached and without much taste to be honest. The pizzas and fries were akin to Asda Smartprice. I am a very picky eater so others may not find it as bad. The service from waiters however was excellent and could not be faulted. All the staff in the hotel were consistently excellent and the service was in my view at a 5 star level. The animation team were very friendly, Rashid the Thomson rep was very good and Hasna was lovely.

Marrakesh itself was very nice and easy to get to. Because there were 6 of us Rashid the Thomson rep arranged for us to use a large MPV as a taxi (rather than having two seperate cabs). The people in Marrakesh were very nice with very little hassle.

It would have been great if there was more for the kids to do. The on-site sports facilities and kids club were quite basic although, in fairness the Hotel is not really advertised as a “family” hotel.

Other points
The Wifi only works in the Lobby/Reception area and even then it is quite slow (probably due to high number of users). The gardens are very nice and relaxing. The Fitness suite is somewhat limited and only open between 3 and 7 for some reason. I would have preferred an early morning workout followed by an afternoon relaxing by the Pool. The pool itself was quite large but extremely cold. And the sunloungers tend to be booked up quite early.

All in all I thought the hotel was very good value for money. The staff are excellent and other things are not too bad. I would return if there was more for kids/teenagers.

Tips
Room on 3rd floor looks best
Gueliz is very overpriced
The Souks seemed to be mainly full of tourist tat eg keyrings, “I love Marrakech” teashirts, with prices being similar to the UK.
Exchange money in smallish quantities. You can only change back into Sterling at the airport and it can be a faff.

Room Tip: Third floor overlooking the interior / gardens provides the best views.
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  • Stayed: April 2012, travelled with family
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7  Thank AmreenK109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

My family and I stayed here in March 2012. Our party consisted of 6 people, of whom 2 were over the age of 60 years, 3 people were in their 30's and a 2 year old child. Rooms were comfortable (except the pillows). Room would have benefitted from tea and coffee making facilities and more coat hangers. Great housekeeping service. Food was always very acceptable, although somewhat repetitive, but restaurant staff- chefs and waiters, were always very pleasant and willing to be of service. Animation staff were always very bubbly, lively and sociable. Evening entertainment was limited, though animation staff worked really hard to keep people entertained. I would recommend this hotel for adults seeking a quieter holiday - including single travellers . Although there was a children's club, albeit a small one, aimed for smaller children, I think it would be hard work keeping older children and teenagers occupied. Location of hotel was convenient for the main square. In summary, a very pleasant hotel with great staff, more suited towards adults. We had a great holiday there.

  • Stayed: March 2012, travelled with family
    • Value
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2  Thank JONUK75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2012

This hotel provides a very high standard from the rooms , service to the catering. Everything was excellent. The hotel location is central and an oasis to what's outside. Outside the hotel you have to be very one minded. Both my wife and I did not feel any pressure from the locals. You just have to learn to say no. We walked all over the resort from the markets to the parks through narrow lanes to busy roads. This was a excellent break and I would highly recommend it.

Stayed: April 2012
4  Thank Stuartco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Tikida Garden

Address: | Circuit de la Palmeraie - BP 1585, Marrakech 40007, Morocco
Phone Number:
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#70 Spa Hotel in Marrakech
#70 Family Hotel in Marrakech
#91 Luxury Hotel in Marrakech
#143 Romantic Hotel in Marrakech
Price Range: $124 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Tikida Garden 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Riu Tikida Garden Hotel Marrakech
Le Tikida Garden Marrakech
Hotel Le Tikida Garden
Tikida Garden Marrakech

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