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“An excellent choice!”
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Swimming pool with waterfall
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Swimming pool with waterfall
Main entrance View of Tichka Hotel from main balcony
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Average
3 reviews
Swimming pool with waterfall
Main entrance
View of Tichka Hotel from main balcony
Main balcony - full WiFi access
Master Bedroom
Bedroom
Apartment hallway
Guest bathroom
Lounge and dining area
Lounge - doorway to main balcony
Lounge - Satellite TV, DVD & Home Cinema surround sound system
Dining area
Kitchen - Comprehensive cooking & serving utensils including beer & wine glasses
Master Bedroom - TV, DVD plus cinema sound bar
Bathroom with Shower and Jacuzzi
Bathroom with Shower and Jacuzzi
Bedroom plus balcony
Bedroom TV, DVD
Kitchen - Breakfast table/chairs, fridgefreezer, microwave, vacuum cleaner, ironing board
New appartment block
Pool area
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Overview
Condo/Apartment -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Marrakech, Marrakech-Tensift-El Haouz Region

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Lisa B
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“BEWARE / Held Hostage”
Reviewed January 3, 2015 for a stay in December 2014
2
people found this review helpful

Upon arriving at Soltana Residency after 2 full days of travel, I was motioned by the maid, who only spoke Arabic, to follow her. I was taken back to the street where a woman, who says she represented the business office for the apartment, demanded all our passports or $200 USD, cash. I explained that I put a security deposit down on my credit card and would not release either passports or CASH. I called the owner who lives off-premises in the UK. He acknowledged that I already paid a deposit and to not pay attention to that woman "Mounia" and he would call her. I never heard back from the owner and proceeded to unpack and my son showered and laid down. Once the darkness of night fell (about an hour after our arrival) the electricity suddenly went off! No detective work was needed how this happened. We packed in utter darkness and I remembered there was a hotel across the road. Thankfully we were able to stay at Hotel Tichka, where we had a marvelous stay. Do NOT book this residence as it was the low point of an amazing trip!

Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Apr 2015
With response to your dissatisfaction upon arrival at Soltana Residency. Firstly there was mix up regarding rental procedure, as there are three other apartments in the block that are rented with this deposit and passport retention method, mine is not done through this method, it requires as a simple deposit through Holiday Lettings of which you paid directly at time of booking. To alleviate any further distress I offered to send money to cover this next day as it was to late in evening to do any more . I then would have taken up the issue with the management company in the complex. With regards to the electric issue , it was due to an electrical fault in another apartment so the power had to be cut for a short while, again the new management team should have told you there would a short outage of electricity. I called you back within about eight minutes of receiving your phone call , however I was informed by the house maid that you had already left the building, she also tried to call you several times but got no reply. You gave me less than eight minutes to resolve your concerns,not really that reasonable ,I also do not accept that at any time that you were held hostage, so please disregard this statement. Please look at my other reviews
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Reviewed March 13, 2014 for a stay in February 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Friends
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Liv
Reviewed January 24, 2014 for a stay in January 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Liked best: Furnishings
Liked least: There was nothing i did not like
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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