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Savings alert! 12% below average rates

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Reviews (895)
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All reviewsla brasseriegate tournice hoteltour groupthe hotel's restaurantsmall balconywithin walking distanceexcellent restaurantbusiness tripcomfortable staybreakfast buffetbeds were comfortablefirst stoptwo nightshotel is locatedbusiness hotelair conditioning
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A TripAdvisor Member
1
Reviewed September 28, 2017 via mobile

Great hotel. Friendly staff. For a first time traveler it is a warm welcoming place. Thank you Noura. Recommend it highly. Start of our OAT TOUR.
If I have to write more to submit TripAdvisor then I won't be making a lot of reviews.

Stayed: September 2017, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alaa S, General Manager at Hotel Le Diwan - MGallery Collection, responded to this reviewResponded September 30, 2017

Dear madame

We very much appreciate your comments regarding your stay at the Hotel Le Diwan - MGallery by Sofitel.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 19, 2017

I stayed in room 411 for a couple nights as part of a group tour. The room was decent size, nicely appointed and had plenty of space. There was a king bed, a mini refrigerator, desk and a small table and chair. The bathroom had a tub/shower combination, along with a separate toilet room. Both the wi fi and air conditioning were good. The hotel was in walking distance to restaurants and a couple museums. Breakfast was good. We didn't have any other meals here. I would recommend this hotel for a couple nights in Rabat.

  • Stayed: April 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank aschneider703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alaa S, General Manager at Hotel Le Diwan - MGallery Collection, responded to this reviewResponded September 23, 2017

Dear guest

We very much appreciate your comments regarding your stay at the Hotel Le Diwan - MGallery by Sofitel.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 19, 2017

I don't like griping, and this place is fine (good location). But the rooms are musty (ash-trays in the rooms are not a good sign), the windows don't fit (so traffic noise filters in). The staff are fine, but the breakfast is pretty uninspired and the restaurant service is soooooo slow. Given quite high peak season prices, I'm sure there are better places to stay in.

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank 627pw2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alaa S, General Manager at Hotel Le Diwan - MGallery Collection, responded to this reviewResponded September 23, 2017


Dear guest

Thank you for taking the time to tell us about your experience at the Hotel Le Diwan - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 17, 2017 via mobile

Address: Place de l'unite Africaine, 10000, Rabat, Moroc

1- Time of Check in Good.
2- Reception Good.
3- Room service very Good
4- View to the Road. There's not view to the garden or swimming pool.
5- if you are going for courses, seminars and business in city very good choise maximum 2 days enough or you got boring.

Stayed: July 2017, travelled on business
Thank Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alaa S, General Manager at Hotel Le Diwan - MGallery Collection, responded to this reviewResponded September 24, 2017

Dear guest
We very much appreciate your comments regarding your stay at the Le Diwan Rabat - MGallery Collection.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 6, 2017

After spending time in a riad in steamy Marrakesh, we were thrilled to arrive at essentially a commercial hotel chain. The Diwan is a clean, modernish hotel located in the heart of Rabat. The staff was very kind and helpful and they even offered free parking (a rarity in Morocco). Close in proximity to the Hassan Tower and Ruins. Recommended!

  • Stayed: August 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank MrJonnyU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alaa S, General Manager at Hotel Le Diwan - MGallery Collection, responded to this reviewResponded October 15, 2017

Dear Jonny


We very much appreciate your comments regarding your stay at the Hotel Le Diwan - MGallery by Sofitel.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

Sincerely,

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