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All reviews swim up bar walking distance to town breakfast was included hot water swimming pool a free shuttle bus stayed for nights the air conditioning enjoyed my stay falls africa taxis safari botswana laundry spray bridge
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Reviewed November 9, 2017

The room was lovely and clean, the fridge was so iced up its door would barely close.
WIFI in the room was intermittent but much better near pool/ reception/ restaurant.
The overpriced evening buffet ran out of many of the options half way through the meal time. The 1st morning buffet breakfast was a mess. Plenty of juice no glasses, cups no coffee, toast no butter, We stayed two days didnt eat there the 2nd night just walk down street and find many better options. The breakfast on the second morning was somewhat better. If the breakfast wasnt part of our package we would have gone elsewhere after the previous morniing experience. Staff always pleasant but query where was the efficiency. Pool and surrounds were lovely.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank annski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded November 12, 2017

Refreshing day to you annski

We appreciate your feedback which the hotel has seriously taken note of. All issues raised are being rectified to improve our product and service at the hotel. We hope you will consider staying with us again in future.

Regards


Guest Relations Manager

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Reviewed November 4, 2017 via mobile

Well located, great staff and good value. Older hotel but all facilities work, rooms large and newly air conditioned. Swim up bar and activity desk complete the package. Good for a short visit to the Falls.

Date of stay: November 2017
Trip type: Travelled as a couple
1  Thank Dalmania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded November 5, 2017

A refreshing day to you

Many thanks for your valued feedback as we await for another chance to welcome you back at the Rainbow Hotel Victoria Falls.

Regards


Guest Relations Manager

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Reviewed November 4, 2017

We had two rooms booked for Oct 3-6, both were on the second floor. It's quiet and facing the courtyard/swimming pool, but there is no elevator so it's better to request a first floor unit if you have mobility issue. Rooms are clean and comfortable, with mini-frig, safe, an electric water kettle, and daily replenishment of coffee/tea bags and bottled waters. TV has CNN so you are still in touch with the rest of world if you so desire. Location is fine, less than 10 min walk to town, and a short cab ride to the Park and Bridge. Staff are all very friendly and eager to help. Although there is no ice machine, they will go to the restaurant downstairs to get you ice if requested. They will also call a cab or make any local calls for you. Tips of $1-2 go a long way and they were always gracious to receive. I would not hesitate to stay there again if I ever return to Vic Falls.

Date of stay: October 2017
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
3  Thank LisaH168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded November 5, 2017

A refreshing day to you LisaH168

Many thanks for your feedback as we await for another chance to welcome you back at the Rainbow Hotel Victoria Falls.

Regards

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 3, 2017

We stayed at the Rainbow for three nights and were very happy with our choice of hotel. We had read mixed reviews before we went so we were a little apprehensive about what we would find but these feelings were completely allayed on our arrival. The hotel is well staffed and everyone was polite and helpful. The location is good, the rooms are clean and the beds comfy. We didn't pay 25 dollars for breakfast here but walked 100 m down the road to 'in da belly' for coffee/tea and an English breakfast for 7! We would happily stay here again.

Room tip: Reques a room above the ground floor for additional security.
Date of stay: October 2017
Trip type: Travelled as a couple
Thank lincs4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded November 5, 2017

Refreshing day to you lincs4

We are always happy to extend our 'Fresh smiles" to you and all our other guests such that your stay with us is an amazing experience! We appreciate your feedback and really look forward to hosting you again in the near future.

Regards

Guest Relations Manager

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Reviewed October 31, 2017

Good hotel, nice rooms and a good breakfast. Staff very friendly. No hairdryer in the room but not a problem as it was warm enough to dry naturally. Great dinner served outside the first night we were there with singers and dancers - really good evening.
Shower in my room didn't drain properly which meant the shower floor wasn't very clean - glad I had flipflops. Great courtesy bus service to various points around the town and the falls. Would stay here again.

Date of stay: October 2017
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Pole2Pole_Images
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rainbowhotelvicfalls, Guest Relations Manager at Rainbow Hotel Victoria Falls, responded to this reviewResponded November 2, 2017

Refreshing day to you Pole2Pole_Images

We appreciate your feedback which the hotel has taken note of. All issues raised are being rectified to improve our product and service at the hotel.

We look forward to hosting you again in the near future.

Regards

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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