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All reviews club room lansmore hotel absolut bar third floor hotel is modern rooftop bar business hotel room service the central business district breakfast buffet business trip reception staff rooms are large enjoyed my stay gym cinema botswana
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8 - 13 of 483 reviews
Reviewed October 1, 2018

Shower in the bathtub at chest hight a bit dissapointing, but the rest is just perfect and had an awesome experience. Food was great and the absulut pool bar, was a great hit and overall the the hotel has a great vibe to it.

Room Tip: Shower in the bathtub at chest hight a bit dissapointing, but the rest is just perfect and had an awesome experience
  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cvoslo471158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masa Square H, Manager at Masa Square Hotel, responded to this reviewResponded October 2, 2018

cvoslo471158
Thank you for your review, we are thrilled you enjoyed and look forward to welcoming you back in the future. Please inquire about the Club rooms when you next visit, as they have a separate walk in shower.
Kind regards
Hayden C Bowl
General Manager - Revenue

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2018

Sleepless nights due to no Air con after being reported 3 times, water not replaced even after contacting reception about not being replaced also towels not returned after used ones took away,think staff re training is needed

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank aturne712382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masa Square H, Manager at Masa Square Hotel, responded to this reviewResponded October 2, 2018

aturne712382
Thank you for taking the time to review the hotel, and our sincere apologies that we did not meet nor exceed your expectations. You comments have been shared with the team and will be actioned and we hope to welcome you back in the future.

Kind regards
Hayden C Bowl
General Manager - Revenue

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 20, 2018

Great Location and everything is top notch. Just need to increase the gym size. The pool is always clean and the pool bar has the greatest night views of Gaborone. this is what you need after a long day and a blazing Botswana sun

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank phathisani-ncube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masa Square H, Manager at Masa Square Hotel, responded to this reviewResponded October 2, 2018

phathisani-ncube
Thank you for your review and comments, we are delighted that you enjoyed and look forward to welcoming you back in the future. Should you want to use a bigger gym, do let us know and we will arrange a day pass at the gym down the street.
Kind regards
Hayden C Bowl
General Manager - Revenue

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 19, 2018

I wouldn't mind moving into this place! The place is so modern and up to date you will most likely not miss home. My room had literally everything! Bathtub and shower, fridge, electric jug, fan, something I bet is a coffee maker etc. Two television sets, yes, 2, one by the bed and the other in the living space. The satellite tv had few and not so exciting channels though. I wish I had had more time! The Wi-Fi is human standard, no buffering! And it's free, as they say, the best things in life are free!

  • Stayed: September 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank TinVon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masa Square H, Manager at Masa Square Hotel, responded to this reviewResponded September 20, 2018

TinV41
Thank you for your review, we are thrilled you enjoyed and look forward to welcoming you back in the future.
Kind regards
Hayden C Bowl
General Manager - Revenue

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 10, 2018

The service I got there was overwhelming. immediately i got by the door i was welcomed with a a smile. I wouldn't mind lunching there aging and again. the food was also well cooked and tasty. I eat the muffins there almost everyday because they are mouthwatering, so far you provide the best muffins in town I am very impressed.

The other thing that impressed me was the cleanliness everywhere, from the floor to the walls.

Room Tip: Rooms on the west side allows you to have a clear view of the city and take beautiful pictures for the memories
  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Service
Thank oanaya m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masa Square H, Manager at Masa Square Hotel, responded to this reviewResponded September 11, 2018

oanaya m
Thank you for your review, we are delighted to read that your lunch was 5/5 and look forward to having you back in the near future.
Kind regards
Hayden C Bowl
General Manager - Revenue

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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