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Reviewed October 19, 2018

First I am staying at Sheraton Djibouti Hotel. I am impression by the service and dedication of the staff. The 6th floor Club Lounge adds a relaxing atmosphere. The Club lounge staff are wonderfull. Thumps up to Said and Fatouma at Club Lounge.

Date of stay: October 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Resort825731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonHotel2014, General Manager at Sheraton Djibouti, responded to this reviewResponded October 24, 2018

Dear Mohamed,

Greetings from Sheraton Djibouti,
Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to know that you had a pleasant stay in our hotel
.
We have shared your feedback with the appropriate hotel team.

Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Djibouti.

Best regards
Daniel van der Heijden
General Manager
daniel.vanderheijden@sheratondjibouti.com
+253 213 280 00

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 19, 2018 via mobile

Positive stay in Sheraton hotel which makes me return again and again over here.

All the staffs are very polite and always have a smile. At the reception they are always welcoming.

It was a pleasure to have a customised greeting card from the GM, Mr Daniel in my room which gave a positive feedback on the attention that Sheraton gives to its clients.

The lounge on the 6th floor is a pleasant calm, relaxing place. Mr Said is very nice person and provides good company.

The chef in the kitchen, Mr Wassim is always available for my special requests, which was highly appreciated.

I highly recommend Sheraton and will visit again and again.

Improvements after the renovations will make stay of clients even better and more comfortable.

Date of stay: October 2018
Trip type: Travelled on business
1  Thank gaaaaaaav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonHotel2014, General Manager at Sheraton Djibouti, responded to this reviewResponded October 24, 2018

Dear gaaaaaaav,

We are delighted to have been your chosen hotel during your recent stay in Djibouti.

It a truly a pleasure to serve you We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.

Thank you for being a valued member and for staying at the Sheraton Djibouti and we hope you choose to create more memories with us every time your travels bring you back to Djibouti.

Daniel van der Heijden
General Manager
daniel.vanderheijden@sheratondjibouti.com
+253 213 280 00

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 18, 2018

The combination of humidity, air-conditioning and carpets... Its not a great idea. Someone should get over the hang-up about providing a global sameness.. a universal 'could be anywhere' home from home (if your home is temperate, or temporary..).
Djibouti is hot, and humid. So the hotel could be in Lagos, Libreville, Mukalla or Fiji.. Only in Fiji or Lamu it wouldn't be fitted with carpets and aircon so much being fitted with ventilation and cool floors...
Anyway, the staff are charming, the live music is cheesy as heck - but its live. And the Ethiopian beer is . . is Ethiopian. Why does most African beer taste the same until you get all the way down to Namibia?

Room tip: Well you can't open any of the windows, so its kind of so what.
Date of stay: October 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Henry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonHotel2014, General Manager at Sheraton Djibouti, responded to this reviewResponded October 19, 2018

Dear Henry T

Thank you for taking the time to share your recent experience at the Sheraton Djibouti with us, and sharing your remark regarding this issue.

We appreciate you bringing it to our attention. We have shared all your message appropriately within the organization.

Once again Thank you for staying at the Sheraton Djibouti and we hope you choose to create more memories with us whenever your travels bring you back to Djibouti.


Sincerely,
Daniel van der Heijden
General Manager
daniel.vanderheijden@sheratondjibouti.com
+253 21 32 80 00

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 14, 2018 via mobile

I have to say, I'm really impressed with the upgrades to facilities and attitude. There is now piping hot water in the rooms. Employees are very nice and are looking to make your stay as comfortable as possible.

The club level floor is quite impressive with a lounge open all day with fruit and drinks but also hot food 3 times a day, and even beer/wine if you like in the evening. A man named Said really made the place feel like home for me.

There is still some room for improvement in the rooms, but overall i was quite pleased with the changes i have seen and look forward to coming back again.

Date of stay: October 2018
Trip type: Travelled on business
1  Thank AF29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 10, 2018 via mobile

We come here, to disconnect from daily routine. The place is not over crowded. We spent all day in the pool, for the lunchtime is available a buffet. The food has been very good, as the normal buffet you can have food as many as you want. The people is very kind.

Date of stay: October 2018
Trip type: Travelled on business
Thank oneshoot i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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