The Chrismar Hotel is not a very bad hotel by Zambian standards, but I would certainly rate it below average for these reasons:
1)Cleanliness of reception are: cleanliness of carpet leaves much to be desired
2)Internet: On my first night I bought 24 hour internet access. I was able to do some work on that evening and the following morning. On the second day, I wanted to buy a further 24 hours access. I went to reception at 16h30 and was told that they would send the IT Manager to my room to give me the password and connect me. When he was still not there 1 hour later, I called reception to enquire and was told he would be coming soon. I eventually went down to reception again at 18h00 and was told that he had already gone home. To cut a long story short, we finally agreed that he would assist me the following morning when he comes in at 07h00. 2 hours later, he was still not there. I wrote this review at 10h10 just before checking out (for the last time at this hotel) and I was still not connected to the internet.
3)Room Service: on my first night I ordered room service and left my plate in my room the following morning. When I came back to the room in the afternoon, my plate and those of 2 other rooms were lying in the corridor. When I went to bed at 20h30, the plates had still not been removed. I notice this morning that someone removed them….but left a few chicken bones on the floor.
4)Airconditioning: The aircon in my room turns on, but does not emit any cold air. In the 2 nights here, I turn it down to 18 degrees and leave it on through the night but still sweat at night.
For these reasons I have looked around and found some very nice Guest Lodges costing much less than the Chrismar Hotel. I will be staying in them the next time I’m in Lusaka.
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- Also Known As:
- Chrismar Hotel Lusaka