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Reviewed November 2, 2011

When we arrived we were told the hotel was over-booked as previous guests couldn't leave due to aircraft problems. We were put into a very noisy small room at the front of the hotel. There were three of us and this was not a room suitable for three beds. The lighting was dreadful. Heaps of globes were missing. Twice we asked if someone could look at the situation as we could barely see. No result. Twice we had to ask for a third towel. Lighting in the corridor outside our room was not working. There were bedroom windows opening into this very dark corridor. It was quite hazardous. Twice we asked for someone to attend to this. Of course nothing happened. We had our Everest flight early in the morning and staff were aware of this. We had to head down stairs in the dark to exit the hotel for this but it was difficult to see the steps down to the lobby as it was so dark at the bottom. These are major safety issues but they were ignored. Back from our Everest flight we went into the dining room for breakfast. Although breakfast was included in our tariff we were told we would have to pay for it. I had to go to Reception to complain and only after Reception checked with someone else were we able to eat of our meal.

Date of stay: October 2011
  • Trip type: Travelled with family
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3  Thank jeanmorrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 5, 2011

We stayed here for three nights. Nothing bad to say. Everything was perfect, from cleanliness to service passing through price. This hotel is situated in the old part of Katmandu,The property is beautiful, the room was spotless, and the staff is friendly and pleasant very kind and attentive. Highly recommended. It is conveniently located, close to everything in a hustling bustling place. I really enjoy the rooftop garden with all modern amenities.

Date of stay: June 2011
  • Trip type: Travelled with friends
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2  Thank zung_li_xem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan T, Manager at Hotel Pleasure Home, responded to this reviewResponded January 5, 2013

Dear, zung,


Greeting from Norling Guest House!

Thank you for your feedback. We really feel great to know that you enjoyed your stay with us.
We are very happy to know that you like every aspect of our service we look forward to seeing you
again!

Ram

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 1, 2011

Milan, and the whole staff at Norling Guest house, made our trip to Kathmandu one to remember. Norling Guest house is extremely affordable and by far and away the best value versus other hostels/hotels we considered.

Norling has a great location, WIFI, no curfew, clean rooms, hot water, and plenty of places to read/work - this should be the de facto place to stay for backpackers in Kathmandu!

Date of stay: August 2011
  • Trip type: Travelled with friends
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2  Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 25, 2011

Norling Guest House is a great place in Thamel. It is quiet place in the middle of busy Thamel. Milan and his team are great hosts and you feel staying at a friend's place. They are very friendly people and help you that you have a great time in Kathmandu. The rooms are nice and have hot water 24/7.
It's the place to stay in Thamel.

Room tip: Just ask to see the rooms before you check in.
Date of stay: September 2011
  • Trip type: Travelled solo
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1  Thank globaltraveller2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorlingGuestHouse, Manager at Hotel Pleasure Home, responded to this reviewResponded September 25, 2011

Thank you very much for your review and in the coming future we will make our hotel more comfortable and thank you again for taking your time for writing this review.

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Reviewed September 24, 2011

The hotel is perfect for a stay in Kathmandu. Stayed there for a couple nights with 2 friends and we all enjoyed it. It's clean, has hot water, a restaurant downstairs, and the staff is great. The proprietor Milan was especially nice and very helpful in getting us flights. I would highly recommend Norling to anybody looking for a nice place at a good price in Kathmandu. Thanks for our stay Milan!

Date of stay: August 2011
  • Trip type: Travelled with friends
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1  Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan T, Owner at Hotel Pleasure Home, responded to this reviewResponded September 28, 2012

Dear Ryan,
Thanking you for your feedback. We really feel great to know that you enjoyed your stay with us.
We always want's to know your feedback from you. We certainly look forward to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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