I have such mixed feelings about this place. I arrived early in the morning after a night bus from Lumbini, absolutely dying to get into a proper bed. I had found in previous hostels that not booking for the night before you arrive if you are arriving in early hours, you often do not get a bed straight away as somebody has not yet checked out, so I made a point of booking a bed for the previous night. I arrived and was told I could not have the bed I booked as going into the dorms would wake people up (it was 7am at this point), after much pleading the staff at reception decided I would get a bed, except it seemed as though she was just checking in every room until she found a bed that looked free. My bed hadn't had the sheets changed since the last person slept in it, and although the member of staff assured me she was about to come up and change them, she never returned and I had to rest in dirty sheets. Finally when it was check in time, I decided I would forget everything and not hold a grudge. I went downstairs to check in and was told that as I had booked a bed for the night before, I would have to pay for it! I explained that had there actually been a bed reserved for me, I would be happy to pay for it but clearly nothing had been reserved despite my booking and I was not prepared to pay the price of a full night to sleep for an hour in a bed that still had the imprint of another person on it. Bathrooms were quite bad as well, doors looked like they were about to come off. Wifi was bad. This hostels saving grace was the very friendly bar staff, the delicious food and the overall great atmosphere in the upstairs common areas.