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Reviewed October 9, 2017 via mobile

Seriously this was the best one we have stayed and we stayed in many good hotels such as the Mulberry and Taleju Boutique Hotel in Kathmandu, Radisson Blu in Agra, Xandari Pearl in Alleppey, Fragnant Nature in Kochi and the Somerset Greenways in Chennai although this was equal to as it was an apartment with a washing machine.

The Waterfront was right on the lake and such beautiful views. It was the perfect spot. We were travelling with a family of 4 and they really looked after us. Fantastic huge breakfast every morning and Sweeti really made our mornings and looked forward to seeing her smiling face. The rooms were reasonably big and comfortable with a balcony. It certainly is a magical spot with the mountains and a bit of relief from dusty and dirty Kathmandu.

We travelled to Pokhara by bus which took 7 hours but well worth the trip on a Jagadamba bus line. We stopped and had a buffet lunch but they could have skipped the breakfast. We could not eat it!!

I highly recommend the Waterfront.

Stayed: September 2017, travelled with family
Thank Monika S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saurav R, Executive Director at Waterfront Resort Hotel, responded to this reviewResponded October 24, 2017

Waterfront Resort thanks you for your kind review. We are glad you enjoyed your stay with us. Along with Switey and the team, we look forward to welcoming you again at Waterfront!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 29, 2017 via mobile

Room: is big and clean.
Spa etc: We ordered 2 nights expecting spa, jaccuzi, sauna as per their website.. no sauna or jacuzzi in the hotel and the spa is closed for festival. No one informed us about that.
Wifi: does not work in the rooms.
Breakfast: we expected a decent breakfast ... but it ia a poor breakfast the breads are from yesterday and the food was mostly over in the middle of the breakfast serving time.
We waited for a cup to make coffee and for milk for most of time.
When asked for napkins for our table we were sent by the staff to take them from the next table by ourselves where people are eating at the same time..... we cancelled the second night. Does not worth the money.

Stayed: September 2017, travelled as a couple
2  Thank ruthl2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saurav R, Executive Director at Waterfront Resort Hotel, responded to this reviewResponded October 24, 2017

Waterfront Resort thanks you for taking the time to review our property. We value your feedback and will work on our internal communications to ensure closures are communicated in advance. As for breakfast, during the busy hour, food is likely to run out temporarily, but the buffet gets replenished as soon as possible. As far as the lapse in customer service goes, we do not compromise on it and swift action has been taken by the management. We apologize that your stay was not as expected and we will be happy to host you again on a complimentary basis to change your view on Waterfront if you choose to do so! Once again, thank you for your valuable input.

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Reviewed September 21, 2017

The hotel location is amazing with a great view of the lake and hills. The rooms are neat and comfortable. staff are friendly, very helpful and professional. There food at the restaurant could not be faulted, simply delicious. Breakfast leaves you full and good to go for the day. No complaints from me or the people I travelled with.

  • Stayed: September 2017, travelled on business
    • Value
    • Rooms
    • Service
1  Thank Oseluole E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saurav R, Executive Director at Waterfront Resort Hotel, responded to this reviewResponded October 3, 2017

Waterfront Resort thanks you for your kind review. We are glad your stay was seamless at Waterfront as we look forward to hosting you again!

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Reviewed September 19, 2017

I love the natural beauty when i open my eyes.Just the lake view.
The Service was good.
Every people were friendly and helpful.
Also assorted with pool is a plus feature.
I really loved the hospitality.

Room Tip: best views
  • Stayed: May 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Sushil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saurav R, Executive Director at Waterfront Resort Hotel, responded to this reviewResponded October 3, 2017

Waterfront Resort thanks you for your generous review. We are glad you loved our hospitality as we look forward to hosting you again.

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Reviewed September 10, 2017

Wow! This was my first visit to Pokhara with my kids and and in laws. I think we just picked the right hotel for our short family visit. The front desk staff, the travel desk lady and the staff in the restaurant were very helpful and friendly.The breakfast was great, many choices were there.The rooms were very specious and clean and beds were comfortable.

Pool was great.Surrounding nature was a beauty!

Will definitely stay again in the future.

Room Tip: All rooms are with view
  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank rezinasultana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saurav R, Executive Director at Waterfront Resort Hotel, responded to this reviewResponded October 3, 2017

Waterfront Resort thanks you for your kind review. We are glad you enjoyed your stay with us as we look forward to serving you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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