This is by far the most terrible hotel I have ever stay! If I could give "no star" rating, I will. Room was old, carpet was dirty and hallway was dark. When I check in, the room smile musty so I asked for another room. The front desk told me no other room available and I have to upgrade to next level room. Because I reserved two nights so I have to paid for two nights difference first. This is new to me because I have not stay for second night yet. After I check into second, the room still smile musty and I found the carpet on a corner of room was wet.
I was not able to sleep that night because room was so cold and when I asked front desk and staff said the hotel has no heat. I requested to deliver extra blanket but no one bother to deliver it to me. I have called second time. The wall was so thin that I can heard every move at the room next to me. Since no heat in the room and the noisy next door I decided no to stay for second night and called the front desk asked to check out next day. Front desk staff told me they will not refund me for the second night. This is terrible, terrible hotel.More
- Free Wifi