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“Surprisingly Nice Hotel”

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Four Points By Sheraton Bangkok, Sukhumvit 15
Ranked #98 of 858 Hotels in Bangkok
Certificate of Excellence
China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Surprisingly Nice Hotel”
Reviewed 7 March 2012

I stayed here for two nights with my wife, daughter, and sister who stopped through for a couple days and we all enjoyed the hotel immensely. The hotel still has a bit of a new feel about it so despite the smaller overall size of the hotel itself, the atmosphere and modern decor more than made up for this. The room was plenty spacious and more than adequate. Bathroom was large and included both a tub and separate shower. The hotel location is convenient as it's quite close to the Bangkok city train transport system as well as Terminal 21 Mall which is only a few blocks away. Breakfast at the hotel is excellent as are the amenities on the 8th floor/roof area which came with our room: free workout facility and a surprisingly enjoyable pool with excellent rooftop view of Bangkok. I can't really think of any drawbacks other than the somewhat seedy nature of Sukhumvit after dark but that's difficult to escape no matter where you stay. Would certainly stay here again.

  • Stayed March 2012, travelled with family
    • Value
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Helpful?
Thank Will L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 13 March 2012
Hi Will L,

Thank you for choosing to stay at Four Points with your family, we are delighted to hear you all have a great stay. Yes the hotel is still relatively new...only just over 1 year old so we still have the "New Hotel" feel. Thank you also for taking the time to post a review and your recommendation we greatly appreciate this.

We look forward to seeing you again soon.

Travel safe,

Janine Watton
Director of Sales and Marketing
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1,805 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (314)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Swedish first
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English first
Bangkok
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 March 2012

We arrived at the hotel around 3pm-ish. However, we have been told that the room wasn't ready yet. So, we took off and went to Health land for a massage for an hour. We got back to the hotel around 4pm-ish, and again have been told that room wasn't ready. We waited until 5pm for the room, which was not the good impression at all. Around 5.30pm, we would like to go to the pool, and apparently the pool was closed for the party in the evening.

The amenities in room is value for the money you have paid for, and the hotel is still new. Breakfast buffet is ok with various kind of foods.

  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank KlaoJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShaliniOnlineManager, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 7 March 2012
Hi Jirarak V,

We thank you for staying at the Four Points by Sheraton Bangkok, Sukhumvit 15 and taking the time to post a review for us.

We have passed on your comments about the check in time, facilities and amenities to our staff. Our rooftop pool and bar are a very popular venue and sometimes we need to change the pool timings due to huge demand for the venue. Your stay may have coincided with one such occassion.
We have taken your comments on board and welcome them as an opportunity for us to learn and grow and hope to welcome you back to our hotel soon.

Best regards,
Shalini
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Chiang Mai, Thailand
Level Contributor
311 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed 4 March 2012

I am a regular business visitor to Bangkok are prior to this occasion I stayed at another hotel that is comparative to this one across the board. However, any future visits to Bangkok and this will be my number one choice for sure. The hotel is fairly new, so everything is immaculate and modern. Very friendly attentive and professional staff too.

Location, Location & Location - located on Soi 15, 2 minutes walk from Asoke BTS and the new Terminal 21 shopping mall. The Sky Train is the access to the rest of Bangkok with ease. This has to be the best location in Bangkok.

Lastly, the Beer Vault (the hotels bar) on the ground floor is funky and has an awesome vibe. Great daily happy hour prices too.

Looking forward to going back to this one

  • Stayed March 2012, travelled on business
    • Value
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Helpful?
Thank thespgtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShaliniOnlineManager, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 7 March 2012
Hi richfromoz,

Thank you for staying at the Four Points by Sheraton Bangkok, Sukhumvit 15 and taking the time to post a fantastic review for us.

We are happy to know that you are a regular business visitor to Bangkok and would like to stay with us for any future visits. Also thrilled to note that you equally enjoyed our associates' attentive, comforting service and our facilities. We have passed on your comments to them.

We look forward to welcoming you back to the hotel and hope you had a good journey back.

Best regards,
Shalini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
73 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 4 March 2012

I have been visting Bangkok very frequently over the past twenty years and have stayed in many hotels in various parts of the city. We recently held a sales meeting at the Four Points and were extremely impressed with the facilities, staff and location. Sukhumvit is well served by all of the major chains and starting up a new hotel (the Four Points is less than two years old) must be a very challenging experience. We were made very welcome with the GM personally assisting us with our functions in the hotel. I stayed in a terrace suite which was a fantastic location to entertain and the room service during these events was great. The Eatery reestaurant serves a very good breakfast and the Beer Vault is a great place for a night cap. Keep up the good work Four Points.

  • Stayed February 2012, travelled on business
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Helpful?
Thank MaggieS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShaliniOnlineManager, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 7 March 2012
Hi MaggieS1,

Thank you for staying at the Four Points by Sheraton Bangkok, Sukhumvit 15 and your lovely comments. Our associates imbibe the Four Points philosophy of Honest Uncomplicated Comfort and are friendly, approachable and genuine. We have passed on your delightful comments about the facilities, staff and location to them.

We look forward to welcoming you back the next time you are in Bangkok! Happy travelling.
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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 March 2012

Right from the moment I stepped in the door after a long flight from NZ I was made to feel so very welcome by the customer service staff. My room was spacious, comfortable and very clean each day. Great open feeling in the lobby, good gym, nice bar up the top floor by the pool. The staff in the restaurant at breakfast were so friendly and welcoming each morning remembering who I was and looking after me and the party of people I was travelling with. I will stay again for sure! Thank you to all the staff in all areas at Four Points by Sheraton - Bangkok

  • Stayed February 2012, travelled on business
    • Value
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Helpful?
Thank KaikouraWhaleWatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShaliniOnlineManager, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 5 March 2012
Hi Kaiksbony,

Thank you for staying at the Four Points by Sheraton Bangkok Sukhumvit and your kind words. We are delighted about your comments and will pass them on to all our associates.
We also look forward to welcoming you back to our hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Almhult, Sweden
1 review
Reviewed 3 March 2012

After many hours of travelling from Sweden, we arrived tired and hot, Found this amazing oas in the middle of Bangkok. We lived in this hotel 2 nights in February. It´s really nice staff. Very clean and big room and good food. They give you this little extra. Near skytrain and BTS. You are in the middle of town, but you can´t hear that from your room, quiet and nice. The pool on top of the hotel is perfect, and in the evening you have a nice bar och comfortable furniture to relax in. Free internet at the hotel is also good. We can warmly recommend this hotel. We will come back next time for sure!
Git and Karl-Erik Emanuelsson, Sweden

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
Thank Git E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShaliniOnlineManager, Manager at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 7 March 2012
Hi Git E,

Thank you for staying at the Four Points by Sheraton Bangkok, Sukhumvit 15 and taking the time to post a review for us.

We have passed on your lovely compliments to our associates and are delighted to note that you enjoyed your stay with us.

We look forward to welcoming you back!

Best regards,
Shalini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 March 2012

As soon as you enter this hotel, you can sense the welcome. The staff is very energetic and genuine and make you comfortable right away. I stay in the club rooms and I find the room design "comfortable" with enough natural lighting during the day and space for everything. Its right in the heart of Sukhumvit with all Bangkoks amenities - Food places, spas, the Asok main station, shopping........all just around the corner. I like "Ambar", the open terrace restaurant, bar and the swimming open. Its very nice to get back to the hotel after a day of hard work or sightseeing because they have everything I need and it is so nicely tucked just away from the noise and hustle-bustle of the main street that it feels very peaceful inside the room

Room Tip: Ask for the higher floors
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunilAnant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jlwatton, Director of Sales and Marketing at Four Points By Sheraton Bangkok, Sukhumvit 15, responded to this review, 5 March 2012
Hi SunilAnant,

We are delighted to receive your review on our hotel, we sincerely thank you for taking the time to post this. It is always nice to hear when our staff have delivered a true Four Points experience to our guests and I will be sure to pass your comments on to the team so they keep up the great energy and service standards.

We look forward to welcoming you back again soon and in the meantime, travel safe.

Janine Watton
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points By Sheraton Bangkok, Sukhumvit 15

Property: Four Points By Sheraton Bangkok, Sukhumvit 15
Address: 4 Sukhumvit 15, Sukhumvit Road | Klongtoey-Nua, Wattana, Bangkok 10110, Thailand
Region: Thailand > Bangkok > Sukhumvit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#53 Family Hotel in Bangkok
#60 Business Hotel in Bangkok
#81 Romantic Hotel in Bangkok
#88 Luxury Hotel in Bangkok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points By Sheraton Bangkok, Sukhumvit 15 4*
Number of rooms: 268
Official Description (provided by the hotel):
Conveniently located next to the BTS Asok Skytrain and Sukhumvit Metro Station within 5 min walking distance, the Four Points by Sheraton Bangkok provides comfy and affordable rooms and suites, enhanced with various restaurants and bars, swimming pool, gym and complimentary set of four star plus amenities. ... more   less 
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Also Known As:
Four Points By Sheraton Bangkok, Sukhumvit 15 Hotel Bangkok
4 Points By Sheraton Bangkok, Sukhumvit 15

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