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Traveller rating
1,020
1,635
497
119
63
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158 - 163 of 3,334 reviews
Reviewed April 12, 2019 via mobile

Twin room was on the small size, with a bathroom & toilet practically in a cupboard. The internet was unreliable with the username and password changed twice in a 3 night stay.
The hotels restaurant and pool are probably the reason why I never scored lower, the restaurant was very good, and had a variety of different food.

Each night my sleep was disturbed by foot track and the conversations of guest walking in the Corridor. On several occasions I was disturbed by noises from neighbouring rooms.

Our room was on 7th floor, and on the first day 1 of the lifts went out of service. In the mornings it was literally a 15 mins wait if you were unable to walk up the stairs. Having stayed at a number of Ibis and understanding it’s a value hotel chain I was disappointed.

Date of stay: March 2019
Trip type: Travelled with friends
Thank Damoz D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Farouk Z, Manager at Ibis Bangkok Riverside, responded to this reviewResponded April 16, 2019

Dear Damoz, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.

You also stated 1 of the lifts went out of service, in a continuous effort to maintain brand standard and safety, the hotel conducted lift maintenance.

Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.

Yours faithfully,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 12, 2019

A hotel in a good location. Staff were okay but not as friendly as we expected a Thai welcome to be. Room was basic but clean. Pool was always very busy but it was in the holiday season. Breakfast was acceptable.

Date of stay: April 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank MarkC8159
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Farouk Z, Manager at Ibis Bangkok Riverside, responded to this reviewResponded April 16, 2019

Dear Mark, We are happy to know that you enjoyed your stay with us and the place is very convenient for you. The comment that you’ve given to our property inspires all the staff to do their assigned task exceptional. We would like to thank you also for your feedback. We are looking forward to welcome you again in the future.
Yours Sincerely.Farouk Zourdani Operation Manager

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Reviewed April 11, 2019 via mobile

I can recommend this hotel. This Ibis is like all Ibis hotel around the world. Its clean and has a fresh location. The staff was very nice and the pool area as well. From the hotel to Bangkok city you can take a taxi or the train (10min from the hotel)

Date of stay: May 2018
Trip type: Travelled as a couple
Thank mrtraveller199015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Farouk Z, Manager at Ibis Bangkok Riverside, responded to this reviewResponded April 12, 2019

Dear Traveler, We are happy to know that you enjoyed your stay with us and the place is very convenient for you. The comment that you’ve given to our property inspires all the staff to do their assigned task exceptional. We would like to thank you also for your feedback. We are looking forward to welcome you again in the future.
Yours Sincerely.Farouk Zourdani Operation Manager

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Reviewed April 10, 2019 via mobile

Visited this hotel last week and we were satisfied. The room was clean and spacous enough. Location is fine anf the food for breakfast was accepted. We will come back and stay at this hotel for our next visit to BangKok.

Date of stay: April 2019
Trip type: Travelled as a couple
Thank 327marinazone
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Farouk Z, Manager at Ibis Bangkok Riverside, responded to this reviewResponded April 11, 2019

Dear Marina, We are happy to know that you enjoyed your stay with us and the place is very convenient for you. The comment that you’ve given to our property inspires all the staff to do their assigned task exceptional. We would like to thank you also for your feedback. We are looking forward to welcome you again in the future.
Yours Sincerely.Farouk Zourdani Operation Manager

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Reviewed April 8, 2019

This is a lovely Oasis away from the chaos of Bangkok central area. It overlooks the busy river and has a great swimming pool. Service was good particularly the Restaurant and a special mention to Cha and Tul. Rooms were smallish as Ibis are but comfortable . We had one upper floor with Riverview.Staff were good except the lady at the Tour Desk who was disinterested. Would recommend to anybody not wanting to be amongst the noise and pollution

Room tip: Ask for Riverview
Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank barry1943
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Farouk Z, Manager at Ibis Bangkok Riverside, responded to this reviewResponded April 9, 2019

Dear Barry, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Yours Sincerely. Farouk Zourdani Operation Manager

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