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Reviews (4,568)
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Reviewed April 4, 2018 via mobile

I normally use the In Balance, the fitness center, the facilities are good and the most importantly the trainers, Khun Top, Khun Wit, Khun Mam and Khun Orn are very friendly and help me achieve my fitness goals. :)

Stayed: April 2018, travelled solo
Thank Aor N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded April 10, 2018

Dear Aor N

Thank you very much for your feedback regarding your recent visit Novotel Bangkok Ploenchit Sukhumvit.

It’s great to hear that you are the regular guest at our In Balance Fitness. We are delighted to know that you enjoyed using all facilities at our fitness and that our Fitness team have always provided the excellent, friendly and helpful service to you. Your compliment will be shared with the team and they will be very happy to hear your feedback praising their service.

We are happily looking forward to welcoming you back soon.


Yours faithfully
Jean-Louis Barc
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 4, 2018

New and trendy hotel located in an area with not so bad traffic and convenient to and from the Suvarnabhumi Airport.

Lounge staff such as Khun Takky and Khun Porn are friendly and helpful. Breakfast and evening cocktail services in the lounge are quiet and comfortable, with a decent offering plus additional service provided by the staff attending to a smaller group of diners.

Rooms are spacious and quiet, modern with USB plugs and TV connections. WiFi is decent while LAN is very fast.

  • Stayed: April 2018, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank AlexTGW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded April 16, 2018

Dear AlexTGW

Thank you so much for taking the time to write such a great review.

Our hotel is indeed located in the center of Bangkok which can be accessed easily from airport. We are very happy to know that our staff at the Premiere Lounge have delivered the excellent, friendly and helpful service to you. We are also very delighted to read that you did really enjoyed the breakfast and evening cocktails at the Lounge. Moreover, it's a pleasure to read that you liked our room and the speed of the internet met your satisfaction.

Once again, thank you very much for the wonderful review. We do hope we will have the opportunity to welcome you back for another stay.

Yours faithfully
Jean-Louis Barc
General Manager

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Reviewed April 4, 2018

it has been great experience to stay in this hotel mr boy & mr kan were very polite & helpful too. i had agreat time,i was here from 28/3/2018 till 4/4/2018 and it was a very good experince the staff was cooperative and helpful too.cleaniness of room was verynice,specially mr boy helped us very well to enjoy the bangkok trip he made all the arrangements for our safari world tour it was fablous.staff is too good

Room Tip: higher floors have less a/c noise
  • Stayed: March 2018, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank munnatewari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded April 10, 2018

Dear munnatewari

Thank you for sharing this wonderful feedback from your recent stay with us at Novotel Ploenchit.

We are very delighted to hear that you had a great experience during your stay. Also, thank you for highlighting the service of our staff especially Mr Kan and Mr Boy. It's wonderful to know that the team has taken very good care of the guests. We will warmly thank our entire team for their kindness and their attentiveness.

We hope to see you again on your next trip to Bangkok and highly appreciate you taking your time to share us your positive experience.


Yours faithfully
Jean-Louis Barc
General Manager

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Reviewed April 3, 2018 via mobile

I’ve been registered as fitness member at In-Balance fitness since last year, the fitness team is super outgoing, helpful and voluntary especially Khun Top, who always warmly welcome upon my arrival and assist on my workout basis! 5 stars for him

Stayed: April 2018, travelled solo
1  Thank TheJAY007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded April 10, 2018

Dear TheJAY007

Thank you very much for taking time to provide the feedback regarding your recent visit Novotel Ploenchit.

It's wonderful to know that you have been our fitness member since last year and our fitness team, especially Khun Top, has always provided the exceptional service to you. Your compliments will be passed to the team and congratulate them for their genuine and warm service.

Thank you once again for your ongoing support and for taking the time to share your feedback via TripAdvisor. We look forward to welcoming you on your next visit Novotel Bangkok Ploenchit Sukhumvit.


Yours faithfully
Jean-Louis Barc
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

We had an executive room at this hotel and it was and the staff were absolutely superb. We really enjoyed our stay and the catering and drinks in the lounge were excellent. Really could not fault it - from cocktail of the day to Singha on draft - really well laid out and provided service.

We can’t recommend this hotel enough - its an absolute gem!

  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Visidigi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded April 10, 2018

Dear Visidigi

Thank you very much for your lovely review and your recommendations to other TripAdvisor members.

We are very delighted to know that you did really enjoyed your stay at our hotel and that you liked our room and the Premiere Lounge on the 29th Floor. It's a pleasure to read that everything including the service provided at the Premiere Lounge was excellent and met your expectations.

Once again, thank you very much for a wonderful review and the highly recommending. We are all looking forward to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit.


Yours faithfully
Jean-Louis Barc
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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