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Reviewed 3 weeks ago

Second time this year at the Novotel Ploenchit and another very enjoyable stay with some of the nicest staff that you are likely to find anywhere. I made a mistake in packing inadvertently the TV remote which I discovered on going through security at the airport. I phoned the premier lounge who were really nice about it and came up with a couple of suggestions which I hope worked and that they have now recovered it..A splendid hotel and a wonderful way to end a great holiday!

  • Stayed: October 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank TimhuttonBournemouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded 2 weeks ago

Dear TimhuttonBournemouth

Thank you very much for taking the time to write a very wonderful review from your recent stay at the hotel.

It's very delightful to know that you chose to stay with us again and you had a very enjoyable stay. We are glad to read that the team offered the excellent and professional service to you throughout your stay.

We are looking forward to having you back for your 3rd stay with us.


Yours faithfully
Patrick Janssen
General Manager

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Reviewed 3 weeks ago via mobile

I was very happy by the work of th staff. They were very friendly and supportive. Hats off to them. Aon and Atty did a very great job. They should keep the service great like this and I hope when I visit in future will be accommodated same as now thank you

Stayed: October 2018, travelled with family
1  Thank mujtabasaleem2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded 2 weeks ago

Dear mujtabasaleem2

Thank you very much for the great review.

We are very thrilled to read that you were impressed with the service of our team which they have delivered the very great and friendly service to you throughout your stay. Thank you for highlighting Aon and Atty from Housekeeping in particular. They will be very happy to see your feedback praising their service.

We look forward to welcoming you back for another great stay.


Yours faithfully
Patrick Janssen
General Manager

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Reviewed 3 weeks ago

A nice and comfortable place to stay. Food is yum. Must recommend to stay in this hotel.Malls are nearby.Staffs were very good . Room service is good. Lounge bar is excellent. Indian food is available. Breakfast is good.

Stayed: October 2018, travelled with family
Review collected in partnership with this hotel
Thank Tanusree871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded 2 weeks ago

Dear Tanusree871

Thank you for providing us with your feedback relating to your recent stay at Novotel Bangkok Ploenchit Sukhumvit.

We are very glad to know that you had a comfortable stay with us and the team delivered the excellent service to you. Moreover, it's great to read that you enjoyed the food we served and had a great experience with our Dee Lounge and Room Service.

Thank you for recommending us and we look forward to welcoming you again soon.


Yours faithfully
Patrick Janssen
General Manager

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Reviewed 3 weeks ago

Booked a Deluxe room and on arrival was upgraded to a 27th floor premier lounge room, very nice thank you.
The room was very nice but occasionally the cleaners room next door was noisy
The Hotel Staff are very helpful.
The buffet breakfast was excellent with many choices and is well worth booking.

  • Stayed: October 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded 2 weeks ago

Dear David W

Thank you very much for your kind words.

It's a pleasure to read that you had a nice stay with us and the team delivered the helpful service to you. In addition, we are delighted to know that you had a great breakfast experience and you did really enjoyed various choices of food we served.

We hope to see you again on your next trip to Bangkok and highly appreciate you taking your time to share us your positive experience.


Yours faithfully
Patrick Janssen
General Manager

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Reviewed 3 weeks ago via mobile

The Novotel Ploenchit Hotel in Bangkok is in prime location. The Hotel Staff are very helpful.
All the amenities are excellent. We were staying at 26th floor at premier lounge room.
Especially I want say about the housekeeping, It’s worth to Mention about Khun Aon & under aast house keeping manager Khun Oil, room cleaning Staff specially Aon does room cleaning excellent .

Stayed: October 2018, travelled with family
Thank sarwar h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel Bangkok P, General Manager at Novotel Bangkok Ploenchit Sukhumvit, responded to this reviewResponded 3 weeks ago

Dear sarwar h

Thank you for staying at Novotel Bangkok Ploenchit for your vacation in Bangkok.

It's very delightful to know that you liked the location of the hotel which is located in the heart of Bangkok and all amenities provided could meet your satisfaction. In addition, we are glad to read that you were impressed with the service from our Housekeeping - Khun Aon and Khun Oil who offered the excellent service to you.

We sincerely hope you will now keep our Novotel Ploenchit in your mind and we will have the opportunity to welcome you back again.


Yours faithfully
Patrick Janssen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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