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6,049
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All reviews infinity pool blue elephant restaurant direct access superior sky room great hotel surasak station the river the executive lounge third floor breakfast buffet dim sum bangkok skyline great pool stayed here for nights convenient location visiting bangkok train
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Reviewed October 20, 2018

The best hotel in the Bangkok area. Conviently located near financial district and tourist area with direct walkway to the BTS train station. Very safe area with good options for dining and shopping near by. Best staff and service, making you feel so at home in Thailand.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank CSP969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded October 22, 2018

Dear CSP969,

May we begin by thanking you for choosing us as your accommodation during your recent trip to Bangkok and your kind comments regarding our staff, services and the property itself are greatly appreciated.

We are delighted we were able to provide you with an enjoyable stay. With our innate dedication to guest service and satisfaction, we take great pride in not only meeting but exceeding your expectations and your feedback is integral to our ability to continue to improve and maintain our high standards.

May we end by saying that we are dearly looking forward to your next visit and welcoming you once again to your Bangkok home.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 19, 2018

We are a big group with different departures, latest after midnight, rooms are all ready and organized, front desk staff are helpful in answering questions and gave advice. Staff at restaurant are attentive to our needs. Overall it’s a pleasant and happy experience!

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank franwwf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded October 22, 2018

Dear franwwf,

Thank you for sharing your experience at Eastin Grand Hotel Sathorn Bangkok on TripAdvisor.

With our sole mission being to provide superlative guest service, we take great pride in meeting your needs and are delighted to hear that we met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver an exceptional Eastin Grand Sathorn stay.

Thank you for staying with us and we hope you choose to visit us again whenever your travel needs bring you back to Bangkok.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 19, 2018

We stayed at the Eastin after reading all of the rave reviews off TripAdvisor and I'm so glad we did. We only stayed for four nights but loved every second. The staff are great, the gym is very well equipped, the location is excellent (right near the MRT), the pool is beautiful, and the rooms are immaculately clean. We also found the beds very comfortable. We chose to stay in one of the executive rooms which was excellent; the view from the 27th floor was spectacular and the service in the executive lounge was amazing. Would highly recommend this hotel for a Bangkok stay.

Room tip: Upgrade to an executive package - you won't regret it!
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Courtney E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded October 22, 2018

Dear Courtney E,

Thank you for taking the time and trouble to share your Eastin Grand Hotel Sathorn Bangkok experience.

We are delighted that your stay was so enjoyable especially given the vast choice of accommodation available in Bangkok and truly appreciate your kind words and custom. Feedback such as yours is truly appreciated and will be shared among our team to inspire them to always give their very best for our valued guests.

It was a pleasure to be of service to you and we hope to see you again in the not too distant future.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 18, 2018

The staff and facilities were amazing. We will definitely be back to this hotel if we make another trip to Bangkok. The infinity pool was amazing. The food was great. The staff were wonderful and attentive.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MX828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded October 22, 2018

Dear MX828,

Thank you for taking the time and trouble to share your Eastin Grand Hotel Sathorn Bangkok experience.

We are delighted that your stay was so enjoyable especially given the vast choice of accommodation available in Bangkok and truly appreciate your kind words and custom. Feedback such as yours is truly appreciated and will be shared among our team to inspire them to always give their very best for our valued guests.

It was a pleasure to be of service to you and we hope to see you again in the not too distant future.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 17, 2018

The service was very good. The staffs were kind and sweet. The location was excellent, it just took 2 minutes to arrive the hotel. It was really convenient! This will be the reason that I visit the hotel again.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lazycat0422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EGS_General_Manager, The Management Team at Eastin Grand Hotel Sathorn, responded to this reviewResponded October 18, 2018

Dear lazycat0422,

May we say what an absolute pleasure it was to welcome you back for an enjoyable stay with us and on behalf of the entire Eastin Grand Hotel Sathorn Bangkok team we would like to thank you for your continued trust in our hotel.

As an Eastin-branded property we are entirely dedicated in ensuring that our guests enjoy a superlative stay and comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction.

May we end by saying that we are dearly looking forward to your next visit and welcoming you once again to your Bangkok home.

Best regards,

The Management Team
Eastin Grand Hotel Sathorn Bangkok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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