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“"Omotenashi" in action :-)”

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The Okura Prestige Bangkok
Ranked #6 of 887 Hotels in Bangkok
Certificate of Excellence
Reviewed 16 October 2017

What do you get if you mix spontaneous Thai warmth and friendliness with formal Japanese hospitality delivered through minute attention to detail? The Okura Prestige :-) This is just like staying in Japan frankly, fabulous service all round.

The hotel building itself is generously proportioned, the rooms are large looking out over some sort of park or the swimming pool depending on which side you're on. All first world expectations easily met at this place but it's the service which really sets them apart.

They made me sandwiches for the plane from their excellent breakfast buffet and wrapped them beautifully, they organised beautiful fresh white lilies for the room, they gave my wife a birthday cake on her birthday, they wrapped the flowers for transport when we went down the coast to Hua Hin for a mini break, they were just brilliant!

I can't imagine needing to stay anywhere else in Bangkok having stayed here.

Room Tip: You can either look over the park or the swimming pool
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank MuppetOnTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwardSnoeks, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 19 October 2017

Dear MuppetOnTour,

Thank you very much for taking the time to share your positive feedback about your recent stay with the TripAdvisor community! We are thrilled that you had an enjoyable stay with us at The Okura Prestige Bangkok where we strive to combine Japan’s rich service culture with the gentleness of Thai hospitality. We are glad to hear that you appreciated the service our team extended to you. Your compliments have been shared and needless to say, we are proud of the team and appreciate hearing from our clients the wonderful attention to detail they give, making our guests feel taken care of and special.

Once again, thank you for your feedback and recommendations and please do let me know directly if I may personally assist with anything. We look forward to your next stay with us!

Kind regards,
Edward E. Snoeks
General Manager

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28 - 34 of 2,771 reviews

Reviewed 16 October 2017

The staff here are very professional, attentive while also being friendly. Our room was spacious, pristine clean and beautifully designed. The full length window gives you spectacular views of the Bangkok skyline and we also had a pool view which was amazing. The infinity pool has gorgeous views of the sky and city which was lovely to relax in and chill.

The international buffet breakfast is out of this world...... so must choice and beautifully displayed. The chef makes perfect pancakes every time. The hotel is closed to BTS station and walking distance to Embassy shopping mall where there is many shops and restaurant. We felt totally relaxed here and would recommend it others...... pure luxury.

Room Tip: Pool view is a must
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  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwardSnoeks, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 19 October 2017

Dear Anna P,

Thank you for taking the time to leave such a superb review of your stay with us and thank you even more for sharing this with the TripAdvisor community! We are very pleased to know that you enjoyed all the features and aspects of The Okura Prestige Bangkok. Glad too you found our food terrific and that you enjoyed our spectacular infinity pool overlooking Bangkok’s skyline. Your kind words have been shared with our team and are greatly appreciated. Please do let us know when your travels bring you back to Bangkok and we would love to welcome you back!

With very best regards,
Edward E. Snoeks
General Manager

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Reviewed 15 October 2017

This was the third time my friend and I stayed at The Okura Prestige Bangkok Hotel. Its service remains in high quality. staff are friendly and helpful. Both the Western buffet and Japanese breakfast are excellent. Good location that you can access to other tourist spots easily.
Highly recommend to stay with.

Stayed: October 2017, travelled with friends
Review collected in partnership with this hotel
3  Thank 25mayw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwardSnoeks, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 19 October 2017

Dear 25mayw,

Thank you very much for taking the time to share your experience on TripAdvisor! It was a pleasure to have you back with us again and we are delighted to know it was such an enjoyable stay. Your repeat patronage and support are truly appreciated and we hope to see you again soon. Should we be of any assistance for future arrangements, please do let us know. Once again thank you for sharing your experience.

Kind regards,
Edward E. Snoeks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017

We stayed at the Okura for 4 nights. Our room was modern, large and clean. Hotel is close to the BTR, restaurants and numerous megamalls. Breakfast buffet needs a range review.

The Great Bits: Staff, large, clean rooms.
The Good Bits: Pool.
The Bad Bits: Lifts can get full at peak times.

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Rhys S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwardSnoeks, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 19 October 2017

Dear Rhys S,

Many thanks for taking the time to share your experience at The Okura Prestige Bangkok! I am pleased to read that your stay was a comfortable one and that you especially enjoyed the convenient location of our hotel. When your travels bring you back this way, please do let us know and we will assist with anything you may need. We look forward to your return!

Best regards,
Edward E. Snoeks
General Manager

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Reviewed 10 October 2017

My experience at Okura Prestige Hotel was pristine! The check in experience was blissful. I was checked in while seated and having a glass of fresh juice. My room was on the 32th floor overlooking the skylines of Bangkok. The view was impeccable! Sometimes i slept with my curtains open so that i could enjoy the panoramic views of the city. The staff was super friendly and very attentive to my needs! My room was cleaned everyday and fresh supplies were provided daily including a selection of fresh fruits! The bed was comfortable, sheets were clean and spot-free. Breakfast was an experience in itself. The buffet contains of variety of choices and I was spoiled for choice! Their green tea was amazing - mellow in taste. I used the gym which was also very nice and had a variety of equipment. My flight on departure day was at 2.40am and i had to check out in the morning, but the hotel offered a guest room, which had showers, clean towels and lockers such that i was able to shower and freshen up in privacy before departing. Overall, my stay was blissful and i cannot recount any negative experience at Okura Prestige!

Room Tip: Rooms have great views of the skylines of Bangkok
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  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
3  Thank sue042017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwardSnoeks, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 19 October 2017

Dear sue042017,

Thank you so much for taking the time to share this wonderful review with like-minded travellers on TripAdvisor! We are delighted to know that your time at The Okura Prestige Bangkok was well enjoyed! Your kind words about your experience have since been shared with the team here, much to their delight and appreciation. Please do let us know how we can assist with any future arrangements here in Bangkok. We look forward to welcoming you back again soon!

With very best regards,
Edward E. Snoeks
General Manager

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Reviewed 10 October 2017 via mobile

The elevators are slightly wired as you have to change them to get to your room as the actual hotel starts from 24th floor but the hotel is quite nice. Swimming pool and gym is great and the pool on roof is a happy place to take great pictures.
Food , restaurants and rooms are nicely done. Very centrally located

Stayed: October 2017, travelled on business
2  Thank duag27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwardSnoeks, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 12 October 2017

Dear duag27,

Thank you very much for taking the time to share the favourite aspects of your stay with like-minded travellers on TripAdvisor. We are pleased to know that your time at The Okura Prestige Bangkok was well enjoyed! Thank you for sharing your experience and please do let me know directly if I may personally assist with anything. We look forward to your next stay with us!

Kind regards,
Edward E. Snoeks
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2017

From reservation staff to front desk, welcome staff, cleaners, and restaurant servers, the training department did an excellent job! The room was very clean, not elaborate but very comfortable and relaxing. Super clean and linens are super clean and white. No marks or any stains like other hotels. Superb buffet breakfast and the proximity to shopping is excellent. I will definitely come back to pamper myself again. Thank you.

Room Tip: Ask for infinity pool view. They have little perks at the turndown service, the Japanese way, very...
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  • Stayed: October 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank Olympichost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EdwardSnoeks, General Manager at The Okura Prestige Bangkok, responded to this reviewResponded 10 October 2017

Dear Olympichost,

Thank you very much for taking the time to share your experience at The Okura Prestige Bangkok with the TripAdvisor community! It is wonderful to read that you have loved your stay with us and that you consider us 'the best five-star hotel' - it is greatly appreciated! I have shared your kind and generous words with the staff as well as Training Department, much to their delight. Once again thank you for sharing your experience. We can’t wait to welcome you back to 'The Okura Prestige Bangkok' for another fabulous stay. Should we be of any assistance for future arrangements, please do let us know.

With very best regards,

Edward E. Snoeks
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Okura Prestige Bangkok

Address: 57 Wireless Road, Park Ventures Ecoplex | Lumpini, Pathumwan, Bangkok 10330, Thailand
Phone Number:
Region: Thailand > Bangkok
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 887 Hotels in Bangkok
Price Range: $273 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Okura Prestige Bangkok 5*
Number of rooms: 240
Official Description (provided by the hotel):
The Okura Prestige Bangkok combines Japan’s rich service culture and attention to detail with Thailand’s world-famous standards of hospitality. This new luxury hotel, with 240 rooms and suites, is located in the award-winning Park Ventures Ecoplex building at the heart of the city’s Central Business District. The hotel offers direct access to the city’s BTS skytrain network at Phloen Chit station and sits close to major shopping malls, embassies and commercial districts. Every room and suite offers impressive views across the dynamic Bangkok skyline through triple-glazed tinted panoramic windows that insulate against both heat and noise. The rooms combine comfort and luxury with the very latest technological developments designed to impress business and leisure travellers. ... more   less 
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