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Reviewed August 4, 2016 via mobile

We stayed here for two nights and got free upgrade to balcony river view room. Hotel is among the top league . The view from balcony overlooking the river is amazing. Location very close to Bts and Central Pier .Very professional and helpful staff. Nice big pool. Breakfast at Next 2 Cafe very lavish. Luxury at its very best. Do visit and enjoy the Thai hospitality.

Date of stay: July 2016
Trip type: Travelled with family
Thank 11subirc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager_SLBK, Manager at Shangri-La Hotel Bangkok, responded to this reviewResponded August 8, 2016

Dear Subir C,

Thank you for your encouraging review.

We are pleased that you had a fantastic two-night stay with us. Most guests, too, love our spacious balcony room overlooking the stunning view of Chao Phraya River. Indeed, the hotel location adjacent to the skytrain and public piers is convenient for our guests to travel to many key attractions. Most of all, our staff will be most delighted to know that you loved their services especially the staff and chefs at NEXT2 Café. We hope to welcome you back again soon.

Sincerely,
Phillip Couvaras
General Manager

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Reviewed August 4, 2016 via mobile

I was here for just one night, the location is fantastic. I had great views over the river, and watched storms rolling across the city (amazing!). Very comfortable room and a generous size. The breakfast was very good, with a great range of food. Also nice to sit in the large bar and have a cocktail as the sun sets. Would recommend.

Date of stay: August 2016
Trip type: Travelled on business
1  Thank Angew4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager_SLBK, Manager at Shangri-La Hotel Bangkok, responded to this reviewResponded August 8, 2016

Dear Angew4,

Thank you for choosing our hotel for your stay.

I am happy to hear that you enjoyed your stay and you loved many aspects of the hotel. Our rooms with the enchanting river vista are second to none. We hope to welcome you again on your next trip in Bangkok.

Sincerely,
Phillip Couvaras
General Manager

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Reviewed August 4, 2016

Friendly & very polite staffs, nice room with the river view. Breakfast with many good choices from Asia to Europe. Guest room is clean, convenient & private enough. I have 2 nights with joy. However, the location not at the center of the city.

Date of stay: August 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com
1  Thank huyenle6156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager_SLBK, Manager at Shangri-La Hotel Bangkok, responded to this reviewResponded August 8, 2016

Dear huyenle6156,

Thank you for staying at Shangri-La Hotel, Bangkok.

It is pleasing to know that you had a great stay with us and that you loved all aspects of the hotel. Our staff and chefs at NEXT2 Café will be most delighted to know that you loved the food. We look forward to your return at Shangri-La Hotel, Bangkok again soon.

Sincerely,
Phillip Couvaras
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 4, 2016

This hotel is next level. After leaving this place, the rest of my life felt enormously inadequate.

The staff go out of their way to serve, answer questions, resolve issues, give you information and ensure that you are happy.

The food is the best I have ever had. there is no need to leave this hotel for food. Although Bangkok has arguably some of the best food in the world. You can happily stay here every night and eat in. There variety during breakfast is unrivalled. We managed to catch afternoon tea on a Sunday and it was superb. We left this hotel so full of food, they almost had to roll us out the door.

The rooms are spacious, well equipped and cleaned regularly. We also had a horizon club upgrade as part of our stay. The view, food, drinks and service are beyond compare. They treated us very well and impressed us on every occasion.

The location is excellent, giving you easy access to the local boat service and other high end hotels.Compared to other big cities in the world, the prices are very reasonable.

We were here on our honeymoon and they were kind enough to give us some lovely chocolates from their chocolate boutique.

Don't even think about it. If you are going to bangkok, stay here.

Room tip: make sure you attend afternoon tea downstairs near the lobby
Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Sunny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager_SLBK, Manager at Shangri-La Hotel Bangkok, responded to this reviewResponded August 11, 2016

Dear SunnyKSood,

Thank you for staying at Shangri-La Hotel, Bangkok.

We feel happy that you had a fantastic holiday trip with us and loved our services and facilities as we have always been maintaining our bests standard. Our staff will be most pleased to know that you found them courteous and professional. We are sure that they will be informed of your compliments and rewarded from their impeccable services. We hope to welcome you back again soon. Maybe on your next holiday?

Sincerely,
Phillip Couvaras
General Manager

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Reviewed August 4, 2016 via mobile

Had a short 2 nights stay in a river view room. The room had an amazing view of the CP River, location of hotel further away from central Bkk, a getaway luxurious resort. Breakfast offered a great selection of eastern and western cuisine of superb quality ! Enjoyed my short stay, service was excellent and definitely will return to stay in future.

Date of stay: August 2016
Trip type: Travelled on business
1  Thank Tracks1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager_SLBK, Manager at Shangri-La Hotel Bangkok, responded to this reviewResponded August 11, 2016

Dear Tracks1102,

Thank you for your visit at Shangri-La Hotel, Bangkok.

We feel glad that you had an impeccable two-night stay with us. The view of Chao Phraya River here is indeed unbeatable. Most guests, too, love our hotel's location as it is adjacent to the skytrain and public piers allowing guests to reach famous attractions easily. Our staff will be most delighted to know that you found them friendly and exceptional. We are already eager to welcome you again soon.

Sincerely,
Phillip Couvaras
General Manager

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