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“Noisy, Crowded, Dated, Poorly Maintained and those are the good points”

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The Royal City Hotel
Ranked #690 of 894 Hotels in Bangkok
Reviewed 23 February 2016

This hotel caters to the Chinese tourist. Very noisy and loud. Busloads checking in and out and it is a madhouse. During mornings and evenings the elevators are packed. Stayed on 18th floor and the room had a great view but it could take 5 minutes easily, down in the morning. Rooms poorly kept. Light bulbs out in 3 lamps took 2 hours to replace. Hot water is spotty, mostly non existent. Breakfast buffet 2 star. Tube type TV's with poor reception. Wifi is on a card system, two hours for 150 baht (about $4 USD)
Bell staff friendly as is front dest but overwhelmed during peak periods. Any rating over a two is mind boggling. Oh BTW the location is not terrible but out of the way from all major tourist attractions and no Sky train so you will have to use taxi's.

Room Tip: High floor gets you a very nice view but long elevator rides.
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  • Stayed: February 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank mark s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 17 of 143 reviews

Reviewed 9 February 2016

Stayed here for 2 night in December 2015 the hotel was ok, but the amenities were all out dated and old. we had a good view but because the window was really dirty we couldn't see outside clearly. Staff was not that friendly apart from the welcome staff (2 porters at the front) they were really friendly and helpful made our stay pleasant.

Room Tip: remember to take universal adapters, they only have 2 pin plug bases
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  • Stayed: December 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Harshani L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2015

Stayed one night because we needed to be close the EENT hospital. Hotel is okay except that there was no tea/coffee making facility (which was a disappointment at the price we paid).

Breakfast is not bad. Have some selection of Western and Asian.

Location near to Central Pinklao and Tesco. Takes about 15 min to walk.

  • Stayed: November 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank judyksp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2015 via mobile

The hotel is good but most of staff are not nice especially in the restaurant (except bells and cleaners) . They treat customers unequal, show their racism towards Chinese or other clumsy tourists so I can't bare to see it. Front line staff should learn how to nice such as a very easy simple smile from their cleaners and bells.

Stayed: September 2015, travelled on business
1  Thank Kenaz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2015

This was a one night stay. I had travelled to Bangkok to collect my girlfriend from the airport and the flight was too late for the drive back, so a friend booked this hotel for us.
The flight was delayed and so we were not arriving at the hotel until after midnight, and they were quite accommodating when we called them en-route from the airport. Some hotels will assume you're a no-show and you risk losing the room.
We had stayed in Bangkok before and had paid 1200 per night with breakfast included in a very new and well finished hotel.Not being familiar with BKK I cannot speak to the relative merits of location, but our agreed opinion was that this was certainly not a hotel that deserved 1000 baht over the one we had stayed in previously. The furniture was a little more elegant but other than that the room was no better than what we had enjoyed elsewhere, and there were certainly some demerit points. The TV was the typical old tube TV with a poor picture and channel selections that catered only for Thai's and Chinese. Everywhere there were signs that there isn't a very good maintenance program at this hotel - poor finishing, flaking ceiling paint, dirt all around the A/C outlet (phone not attached to the wall properly, shower head leaking and no longer adjustable, etc).
Breakfast was acceptable but again there was a clear leaning towards Chinese and Thai customers. I accept that if their customer demographic is mostly Asian, then this is just good business for them. For me, it meant a very limited selection of what I would prefer to eat for breakfast, so I guess this comment is mainly for other 'farang' customers.
I found the hotel quiet acceptable for a one night stay but didn't think the tariff was justified compared to other places I have stayed.

  • Stayed: May 2015, travelled as a couple
    • Service
1  Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2015

We stayed only 2 nights in a cleaned comfortably sleeping room with city view. Basic facilities inside the room but no tea/coffee sachet. Breakfast was ok if you don't mind walking a little bit to the other building (when the first was full). Halal food was also served if required.

The only disappointment was a few elevator service especially in the morning and evening when lot of tourists come. This includes those services from the meeting room (9th floor) to lunch (ground).

The location was close to shopping malls and street vendors. The staffs were all nice and helpful.

  • Stayed: April 2015, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Chai_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2015

its a year since i was at this hotel last time, and i chose to review it again, due the changes.

first of all, staff is very nice polite and doing a great job, but even the best staff on earth can not compensate for the changes since last time.

I called the hotel ok but a old lady who need a lot of TLC and it does, the stains on the carpet has just grown, and turned color, the rooms are just getting more and more run down, and has nothing to do with a 4 star hotel. The cleaning staff are doing the best, but can not help the broken tiles and joints that barely ot exist on the bathroom. The mold smell has increased. All in all if no renovating is starting we would chose other alternatives.

  • Stayed: March 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank søren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal City Hotel

Address: 800 Boromratchonni Road | Bangkok Noi, Bangkok 10700, Thailand
Phone Number:
Region: Thailand > Bangkok
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #690 of 894 Hotels in Bangkok
Price Range: $58 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal City Hotel 3.5*
Number of rooms: 401
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