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11 - 16 of 148 reviews
Reviewed May 18, 2016 via mobile

I just spent 7 nights in the royal city hotel, I found it a very pleasant and relaxing stay, the staff were always attentive and very pleasant, hotel was very well kept, not as modern maybe as other hotels but very good on the whole

Stayed: May 2016, travelled as a couple
Thank Gordon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dechapong S, Executive Director at The Royal City Hotel, responded to this reviewResponded May 19, 2016

Dear Gordon,

Greeting from The Royal City Hotel,

Thank you for choosing to stay at The Royal City Hotel, Bangkok. We appreciate your taking the time to review following your recent visit, your comment will be share with the team. In the mean time, I am please to inform that the room renovate project currently on the way.

We hope to welcome you and your family back to our Hotel in City of Angel again soon.

Warm regards,

Dechapong S.
Executive Director,
The Royal River Hotel Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 29, 2016

Terrible !!!!!! Should not call this property that a hotel .... The quality & standard of some guest house are much better than this place. There are no tea and coffee making facilities or mini bar facilities,most of the staff are surly and unsmiling. Everything are extra charge when we asked even though empty coffee cups !!!!

  • Stayed: April 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Naphassakorn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dechapong S, Exeutive Director at The Royal City Hotel, responded to this reviewResponded May 17, 2016

Dear Khun Naphassakorn,

Thank you for choosing to stay at The Royal City Hotel. We appreciate your taking the time to comment on TripAdvisor of your recent visit.

I am writing to you to apologize for the inconsistency of my team during your last visit. It is embarrassing to learn that our service was poorly managed and not up to what you have expected, I have brought the case up to our team, the mini bar was available upon request of the guest as this process the guest can easily during the check out time.

Khun Naphassakorn, once again I extend my deepest apologies for the concern and frustration that we caused. I do hope that we can be of service to you on a future trip to The Royal City Hotel and if I may of further assistance in any other way please do let me know.

Warm regards,

Dechapong S.
Executive Director,
The Royal River Hotel Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 1, 2016 via mobile

We booked this hotel to be close to The Southern Bus Terminal. It looks imposing and probably was 30 years ago. The hotel is generally dim and dowdy and most of the staff are surly and unsmiling. The breakfast was uninviting as the already cooked food was cold! The room was dismal however the sheets were clean but the carpet had quite a few stains on and the tv was something from the 1970's. There are no tea and coffee making facilities or mini bar facilities. The single best feature of our stay was the checkout. Stay elsewhere.

Stayed: March 2016, travelled as a couple
Thank mackthespoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 23, 2016

This hotel caters to the Chinese tourist. Very noisy and loud. Busloads checking in and out and it is a madhouse. During mornings and evenings the elevators are packed. Stayed on 18th floor and the room had a great view but it could take 5 minutes easily, down in the morning. Rooms poorly kept. Light bulbs out in 3 lamps took 2 hours to replace. Hot water is spotty, mostly non existent. Breakfast buffet 2 star. Tube type TV's with poor reception. Wifi is on a card system, two hours for 150 baht (about $4 USD)
Bell staff friendly as is front dest but overwhelmed during peak periods. Any rating over a two is mind boggling. Oh BTW the location is not terrible but out of the way from all major tourist attractions and no Sky train so you will have to use taxi's.

Room Tip: High floor gets you a very nice view but long elevator rides.
  • Stayed: February 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank mark s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 9, 2016

Stayed here for 2 night in December 2015 the hotel was ok, but the amenities were all out dated and old. we had a good view but because the window was really dirty we couldn't see outside clearly. Staff was not that friendly apart from the welcome staff (2 porters at the front) they were really friendly and helpful made our stay pleasant.

Room Tip: remember to take universal adapters, they only have 2 pin plug bases
  • Stayed: December 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Harshani L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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