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All reviews platinum mall night market central world moom sabai walk bar pratunam market rooftop bar big c pratunam area walking distance hotel entrance welcome drink family room major shopping malls deluxe room airport link the ground floor
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Reviewed September 24, 2018

Nice and clean hotel, enjoyed the stay. Rooms are big and the colors are bright enough.Just need to note that the hotel is in front of a mall and market that might be a little tad bit dirtier, especially during the rains.

  • Stayed: September 2018, travelled with family
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Review collected in partnership with Centara Hotels & Resorts
Thank maynard395367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandre F, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this reviewResponded September 27, 2018

Dear guest,

Thank you for your review. I am glad you enjoyed the hotel, which is actually above a mall. However rain would not really affect as we have a separate entrance exclusively for the hotel.

Kind regards,

Alexandre Frenkel
General Manager
e: GMCWB@chr.co.th

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 24, 2018

Front desk staffs were helpful, especially Front Office Assistant Manager who helped us to show how to reach the central pier. Concierge Staffs were friendly. Location is good, which is near all shopping centers.

  • Stayed: September 2018, travelled with family
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Review collected in partnership with Centara Hotels & Resorts
Thank quangdaiks1410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandre F, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this reviewResponded September 27, 2018

Dear Quangdaiks1410,

Thank you very much for your review. We are delighted to read that you enjoyed your stay and our Front Office and Concierge team certainly appreciate your kind words.

We look forward to welcoming you back on a future visit to Bangkok.

Kind regards,

Alexandre Frenkel
General Manager
e: GMCWB@chr.co.th

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2018

Will definitely stay here again. Staff were very warm and efficient. Location is good too but at first it was difficult to find the hotel entrance. Wished that the rooftop bar was open during my short stay but it was not opened as it rained earlier in the evening

  • Stayed: September 2018, travelled with family
    • Value
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Review collected in partnership with Centara Hotels & Resorts
Thank RoseeHavana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandre F, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this reviewResponded September 24, 2018

Dear RoseeHavana,

Thank you for your kind review and nice words about the staff, much appreciated. We have noted your comment about the hotel entrance. It appears that taxis need to go around the building to arrive to our lower lobby. I am sorry that you did not get to enjoy our rooftop bar during this rainy month of September.

Thank you again for your recommendation. We definitely look forward to welcoming you back.

Kind regards,

Alexandre Frenkel
General Manager
e: gmcwb@chr.co.th

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2018

Good location and convenient with large malls nearby. Good breakfast. Nice and clean rooms. Very comfortable beds and everything works well. Bright interior. Friendly and excellent staff service. Great stay!

  • Stayed: September 2018, travelled with friends
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Review collected in partnership with Centara Hotels & Resorts
Thank cedricsgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandre F, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this reviewResponded September 24, 2018

Dear cedricsgp,

Your short review and kind note about the staff are very much appreciated, thank you. We are delighted to learn that you had an enjoyable stay with us and found the hotel to be bright and comfortable.

We look forward to welcoming you back on a future visit to Bangkok.

Kind regards,

Alexandre Frenkel
General Manager
e: GMCWB@chr.co.th

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 22, 2018

When arrived, the staff are very friendly and very helpful. Even the front desk has staff who speak in mandarin let us feel very respectful. The welcome drink is so so. The room is clean and the mattress is nice to sleep.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
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    • Rooms
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Review collected in partnership with Centara Hotels & Resorts
Thank Louisthan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandre F, General Manager at Centara Watergate Pavillion Hotel Bangkok, responded to this reviewResponded September 24, 2018

Dear Louisthan,

Thank you for your review and kind comments about the staff, especially our Mandarin speaking Management Trainees, this is much appreciated. We are happy to read that you enjoyed your stay and that you had a comfortable sleep whilst staying in Bangkok.

Kind regards,

Alexandre Frenkel
General Manager
e: GMCWB@chr.co.th

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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