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All reviews sky lounge pratunam market platinum mall swimming pool nice hotel walking distance tuk tuk shopping places airport link indian restaurant bangkok city pratunam area higher floor hotel is situated thai massage star hotel nice breakfast
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Reviewed September 3, 2018 via mobile

Loved the hotel! Beautiful rooms, very neat and clean, lots of amenities available! Great restaurant and sky bar. Tour facility available. Situated near Pratunam market. Great views from the room and sky bar.

Stayed: September 2018, travelled as a couple
Thank Lesna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Eastin Hotel Makkasan, responded to this reviewResponded September 4, 2018

Dear Lesna,

Greetings from Eastin Hotel Makkasan Bangkok!

Thank you for your kind and positive feedback. We are very happy that you enjoyed fully your stay at our hotel, especially our restaurants and their view as well as the design of our guest rooms. We are wholly dedicated to the complete satisfaction of all our valued guests and your valuable feedback go a long way in inspiring us to continue on this path. We look forward to being of service to you as our esteemed and loyal guest again on your next visit to Bangkok.
Best Regards,
Felipe Gotor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2018

Accidentally booked the Makkasan instead of Sathorn - small price difference.
The room was okay for an executive sky suite - 6/10 - but is fairly tired looking and smaller than the hotel gallery images. We had the top floor but being fairly far away from everything the view is of the freeways and roads. Bathroom great but no active exhaust fan so it gets humid. The living area is not particular useable as is fairly small and worn out.

Buffet has small selection, few more Indian cuisine selection, but is fresh. Front desk service not was friendly as we normally encounter. Kitchen, pool, room service and house keeping however provided great hospitality.

It was good for a bed to sleep in, but wouldn't recommend booking for an experience.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank TheAnders35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Eastin Hotel Makkasan, responded to this reviewResponded September 3, 2018

Dear TheAnders35,

Greetings from Eastin Hotel Makkasan Bangkok

Thank you for your valuable feedback. We are happy that you our Housekeeping, Kitchen, Pool and Room Service team made your stay enjoyable with their great hospitality. Thank you for observation concerning the condition of the bathroom guest room as well as the friendliness of the front desk. I will look into this in order to improve our services including enhancing the variety of our breakfast buffet. We are wholly dedicated to the complete satisfaction of all our valued guests and your valuable feedback go a long way in inspiring us to continue on this path. We look forward to being of service to you as our esteemed and loyal guest again on your next visit to Bangkok.
Best Regards,
Felipe Gotor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2018

Good location, easy to find in a not too busy area.Only problem was that check-in took a while and this was inconvenient after a long trip,overall stay was pleasant and would definitely recommend this hotel to fellow travellers

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank thaishafyq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Eastin Hotel Makkasan, responded to this reviewResponded September 3, 2018

Dear thaishafyq,

Greetings from Eastin Hotel Makkasan Bangkok!

Thank you very much for your kind and positive feedback. We are very happy that you enjoyed your stay with us. Thank you especially for sharing your observation about the check-in process and your patience. I will look into this and see how we can improve our services in order to avoid this inconvenience in the future. Our sole intention is that every one of our valued guests enjoys their stay with us and it was a pleasure to be of service to you. We hope to have the pleasure of your company again in hopefully the not too distant future.
Best Regards,
Felipe Gotor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 29, 2018

Staff are helpful and efficient. Hotel is ideally located, just need to know which way to go to walk around. Near Pratunam and Talad Neon. Room is decent size and clean. A wide selection for buffet breakfast and food is tasty

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this reviewResponded August 30, 2018

Dear Jennifer L,

Greetings from Eastin Hotel Makkasan Bangkok!

Thank you very much for your positive feedback.

We are very happy that you enjoyed your stay with our room, breakfast and our convenient location nearby the Neon night market and Pratunam. We are wholly dedicated to the complete satisfaction of all our valued guests and your kind words go a long way in inspiring us to continue on this path.

We look forward to being of service to you again on your next visit to Bangkok.

Best Regards,
Felipe Gotor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 29, 2018

We stayed just for 2 nights and did not regret our decision for booking this hotel. Rooms are spacious and well kept. Breakfast has wide range of cuisines. The Sky Lounge on 23rd floor provides buffet and a la carte menu where we went for dinner but since they don’t offer halal food we didn’t dine but we did enjoy the mesmerising panoramic view of the city. I suggest if staying at this hotel do visit this floor and spend some time.

  • Stayed: July 2018, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Ahsan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EMB_General_Manager, General Manager at Eastin Hotel Makkasan, responded to this reviewResponded August 30, 2018

Dear Ahsan K,

Greetings from Eastin Hotel Makkasan Bangkok!

May I begin by thanking you for sharing your Eastin Makkasan experience and it was a genuine pleasure to learn you enjoyed your time with us. Also I will gladly share your comments with our breakfast to our teams. We are wholly dedicated to the complete satisfaction of all our valued guests and your kind review go a long way in inspiring us to continue on this path.

We look forward to being of service to you again on your next visit to Bangkok.

Best Regards,
Felipe Gotor
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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